Tried ordering three items all were out of stock or seasonal. If that is the case, update your menu. Very misleading
Atmosphere: 3
Food: 1
Service: 4
Jacob Casiano
Friendly staff, quick service, the Cake Batter Arctic Swirl is to DIE FOR. Best Ice Cream in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Ice Cream Flavor, Hot Dog, French Fries
Zaimah Habeeb
They give you a large amount of soft serve but not hard ice cream. Very stingy with the hard ice cream. I order a large and the scoops never reach over the top of the dish. Sad
CHARLES LEONARD
First,time here the vanilla custard was excellent
Atmosphere: 5
Food: 5
Service: 5
jasonkyoung143
I usually don’t like to give reviews that are not positive. However, I used to come here when it was Reeds Hot Dogs so wanted to try it under new ownership. Bad mistake, staff taking order didn’t listen, food wasn’t cooked, we ended up throwing away the fry’s all together. They ask what you want on your food but don’t have any veggies like tomatoes or lettuce. Won’t ever go back.
Atmosphere: 4
Food: 2
Service: 1
Evan Witmer
Hey so this is actually about your Canalside stand. I've seen plenty businesses come and go from that spot and I wanna warn you before your the next one to lose it. The staff you got there ain't it. She "wasn't strong enough" too scoop the ice cream so she game my father this weird little half scoop. It was odd and embarassing. Please hire better people or assign a manager at that stand. Also, maybe hire a technician cause the soft-served machine wasn't working. Your not a McDonalds, people go to you expecting softserve as the main thing, you can't just let that be broken. I don't know if your not taking the Canalside stand seriously, but the ice cream was also really icey. Work on this!
Atmosphere: 5
Food: 4
Service: 1
Tom Killian
Staff was unaware of their menu options. Ice cream flavor was posted on sign, and when asked about it, they said they had never carried that flavor and didn't believe it was posted on the sign. They became very hostile.
Atmosphere: 4
Food: 5
Service: 2
M Lyons
I placed an order for a cheeseburger, and straight fries. We asked if they do cheese sauce for dipping , we were told yes...so my friend and I both ordered a side of cheese for our fries...we waited for a while, noticing it was getting a little busier..I got up from the picnic table (with a cast on my broken foot) walked over and saw two bags there and our orders were there. I looked in the bag and saw a hamburger with a slice of cheeses on cellophane and no crock of cheese. My friend had a slice of cheese on her hot dog. I asked them to remake it, and they walked off and dismissed me, so I stood back in line and said to the girl who took my order asking her why would you tell us that cheese dipping sauce was available if you do not carry it? She told me she was confused...I told her we can do it one of two ways either you can remake it or you can refund my money..what would you like to do? She offered to have my food remade...we waited again, while I was waiting I figured I'll eat my fries ...wrong!! They were cold and not cooked...I decided to leave...I'm not even going to waiste my time or energy to ask them to remake my food...
Food: 1
Service: 1
Sriraj Vasireddy
5 star for the ice creams.Please update your store times on Google. I visited multiple times when google maps says open now. But this place is closed.
Atmosphere: 5
Food: 5
Service: 5
Joseph Roessler
It was nice good portions for $2.50 I had a great Sundae that normally cost $8.00 to 9.50 the only thing that takes away from them is they need better quality Hamburger's, I love their Hotdogs but need good quality Chili ? then you'll get 5 stars .
Tried ordering three items all were out of stock or seasonal. If that is the case, update your menu. Very misleading
Atmosphere: 3
Food: 1
Service: 4
Friendly staff, quick service, the Cake Batter Arctic Swirl is to DIE FOR. Best Ice Cream in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Ice Cream Flavor, Hot Dog, French Fries
They give you a large amount of soft serve but not hard ice cream. Very stingy with the hard ice cream. I order a large and the scoops never reach over the top of the dish. Sad
First,time here the vanilla custard was excellent
Atmosphere: 5
Food: 5
Service: 5
I usually don’t like to give reviews that are not positive. However, I used to come here when it was Reeds Hot Dogs so wanted to try it under new ownership. Bad mistake, staff taking order didn’t listen, food wasn’t cooked, we ended up throwing away the fry’s all together. They ask what you want on your food but don’t have any veggies like tomatoes or lettuce. Won’t ever go back.
Atmosphere: 4
Food: 2
Service: 1
Hey so this is actually about your Canalside stand. I've seen plenty businesses come and go from that spot and I wanna warn you before your the next one to lose it. The staff you got there ain't it. She "wasn't strong enough" too scoop the ice cream so she game my father this weird little half scoop. It was odd and embarassing. Please hire better people or assign a manager at that stand. Also, maybe hire a technician cause the soft-served machine wasn't working. Your not a McDonalds, people go to you expecting softserve as the main thing, you can't just let that be broken. I don't know if your not taking the Canalside stand seriously, but the ice cream was also really icey. Work on this!
Atmosphere: 5
Food: 4
Service: 1
Staff was unaware of their menu options. Ice cream flavor was posted on sign, and when asked about it, they said they had never carried that flavor and didn't believe it was posted on the sign. They became very hostile.
Atmosphere: 4
Food: 5
Service: 2
I placed an order for a cheeseburger, and straight fries. We asked if they do cheese sauce for dipping , we were told yes...so my friend and I both ordered a side of cheese for our fries...we waited for a while, noticing it was getting a little busier..I got up from the picnic table (with a cast on my broken foot) walked over and saw two bags there and our orders were there. I looked in the bag and saw a hamburger with a slice of cheeses on cellophane and no crock of cheese. My friend had a slice of cheese on her hot dog. I asked them to remake it, and they walked off and dismissed me, so I stood back in line and said to the girl who took my order asking her why would you tell us that cheese dipping sauce was available if you do not carry it? She told me she was confused...I told her we can do it one of two ways either you can remake it or you can refund my money..what would you like to do? She offered to have my food remade...we waited again, while I was waiting I figured I'll eat my fries ...wrong!! They were cold and not cooked...I decided to leave...I'm not even going to waiste my time or energy to ask them to remake my food...
Food: 1
Service: 1
5 star for the ice creams.Please update your store times on Google. I visited multiple times when google maps says open now. But this place is closed.
Atmosphere: 5
Food: 5
Service: 5
It was nice good portions for $2.50 I had a great Sundae that normally cost $8.00 to 9.50 the only thing that takes away from them is they need better quality Hamburger's, I love their Hotdogs but need good quality Chili ? then you'll get 5 stars .
Restaurantji Recommends
Great ice cream and good location, the people are friendly and SOO fast!! I ordered it and before I finish paying, they called out my order. Love it!
Service and food were good. Prices are good and will go back.
It's good!
Seasonal,sadly.I could eat icecream all year round here,nice selection,friendly kids working.Summer!
We always enjoy our visit to N. Chaplap place
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