Starbucks
118-24 Queens Blvd, Kew Gardens
(718) 261-4246
Recent Reviews
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Busy non stop
Atmosphere: 3
Food: 3
Service: 3
I just had a bad experience at.this location. Not the first time either. A barrister named Kia ignored my order and took care of someone else. She is too busy giving compliments to other woman. Did not even ask my name after
After she took my money. This is the we worst starbucks I have been to. The manager did nothing. WILL NOT GO THERE AGAIN!
I just wasted $ on this drink bc this is not an ice shaken expresso, this is a milk shake.
Food: 1
They messed up my order by not putting any cold foam on my drink when I requested extra cold foam. How ridiculous.
It was a coffee you can't mess up a coffee and the coffee was great so I highly recommend this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème
Good service 👍
Atmosphere: 5
Food: 5
Service: 5
Today was my third time ordering from this location. I'm writing a review because I appreciate consistency. I've dome order ahead and order in person. All 3 times I got exactly what I ordered without issue. Drinks were fresh and tasty. Very mindful, very delicious.
Atmosphere: 5
Food: 5
Service: 5
Zero for Customer service. She forgot my order and then gave me an attitude when I asked about my order.
Service: 1
On 9/8/24 I placed a mobile order for five drinks and four bakery items. Unfortunately, when I arrived, someone stole my bakery items. Thankfully, the workers were apologetic and eagerly replaced the order. Customer service that afternoon was surely a 10/10 - and the drinks as usual were delicious.
However, on 9/9/24 I placed another mobile order for two drinks and two breakfast/bakery items. I arrived to pick up and saw the bakery items were ready but not the drinks. I approached the worker at the counter (Brown woman, West Indian - I’m assuming Antiguan or Jamaican) about the drinks. She proceeded to hand me one from behind the counter. I expressed that I also ordered a grande - to which she nastily pointed to a drink on the counter (at pick up) and said “You didn’t see that there?” Umm, Lady Saw, no I did not. Perhaps I didn’t because there was a customers hands on it checking to see if it was theirs. It’s Monday morning, I was in a rush and not in the mood - I got my drink and left. The attitude was unnecessary but miserable people can’t help themselves.
Hopefully, I see her again - I am local and order frequently :)
Also, it appears they've fixed their issues with delivery orders. Often times they wouldn’t seal the bags properly and drinks would arrive exposed. Thankfully now, bags remain sealed when delivered.
Atmosphere: 3
Food: 4
Service: 3
They say misery loves company, and the same can be said about certain staff that work at this store. I heard them talking smack about customers in the store thinking nobody can hear them. Gossiping and complaining about customers is wack especially when said customers were minding their own business. Menu items were decent, what you’d expect from a Starbucks. but the vibes destroyed the entire experience. I have a feeling the rest of the staff know who I’m talking about. Manager wasn’t around either..go figure
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Food was very dirty and the employees are rude
Atmosphere: 1
Food: 1
Service: 1
I always paid for my coffee here.and this morning I pay my coffee and come back for refill,and the africaine lady refused to refill me.she rude.and she was not there when I bay my coffee so I don’t no why refused.that’s was a discrimination from her
Service: 1
My own experience of this place is that is wonderful and ordered mango dragon fruit and the drink tasted great. Also other foods too. The service is wonderful and fast and the atmosphere can be noisy.
Wheelchair accessibility: This store is wheelchair accessible and it is on the ground level.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino and Blueberry Muffin, Carmel Cocoa Cluster Frappuchiono, Espresso Roast, Evolution Fresh Organic Defense Up, Double Chocolate Brownie, Vanilla Crème, Sausage Cheddar & Egg Sandwich, Iced Nondairy Salted Caramel Cookie Matcha, Melon Burst Iced Energy, Vanilla Biscotti with Almonds, Frozen Tropical Citrus Iced Energy with Strawberry Puree, Horizon Organic Lowfat Milk Box, Vanilla Bean Crème Frappuccino Blended Crème
From experience, I mostly come in the afternoon and the staff is amazing always ! Even the few morning hours I’ve been here , always so fast and spot on . Also they are extremely friendly
Atmosphere: 5
Food: 5
Service: 5
There was a random guy troubling me for some reason and kept talking to me, the angel at the counter saw and said she will keep an eye on me!
Bless her soul.
I come here almost 4-5 days a week and this already feels like home as most of the staff knows me knows my regular orders.
Atmosphere: 5
Food: 5
Service: 5
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