Chipotle Mexican Grill

Very dirty!!! I would not eat here again!! Also the lake grove location is just as dirty and the workers have a no care attitude!!

Atmosphere: 1

Food: 1

Service: 1

I ordered 2 Bowls with two steak sides ( very small serving) and sour cream and some cheese $40????
I could have bought 2 NY strips for less.
Extremely overpriced!!!

Came in for a bowl walked out with barley Any rice or chicken when it’s double spend money else where

Atmosphere: 1

Food: 1

Service: 1

Very subpar Chipotle location. I’ll travel further next time to get better service.

Atmosphere: 1

Food: 2

Service: 1

Save your money and go to redefine down the road!!!!! The bowl in the photo is from redefine and is $12

Atmosphere: 1

Food: 1

Service: 1

Incompetence

Food: 2

Service: 1

I was concerned when my daughter ordered from this location based on prior reviews that I saw. Wr had no issus with the portion sizes and or quality of the food. Hopefully management has addressed the issues that plagued this location and it wasn't just a one time thing.

Atmosphere: 4

Food: 4

Service: 5

Worst chipotle location out there. Order online and you will receive half servings. I order lunch for my 10 team office every week for months. I don't know why I have put up with them for so long. One time my colleague had a random chunk of PLASTIC inside his bowl. My last straw was just now. Double chicken, double rice, double beans, extra cheese. AND STILL LOOKS LIKE LESS THAN A NORMAL SERVING. Will no longer get my business. We spend about$850 a month here too.

Additional edit after chiptole responded back** All they did was send a generic link to the main Chipotle website. No, a $25 gift card will not solve this problem.

Atmosphere: 1

Food: 1

Service: 1

This was the second time I had to return my burrito bowl to the store because the brown rice was so stale and so hard I couldn’t eat it. The staff were so kind about it and they made me a new bowl with white rice instead. I’m not sure if management is telling the staff to give the brown rice to the customers even if it’s stale because the girl said “I’m so sorry I felt so bad giving that to you when you came in before”. In my head, I thought well why would you give it to me if you knew it was stale, but I don’t know if her management is telling her to give it to me because they don’t wanna waste the $.30 in rice always make sure if you’re getting brown rice from the store that you ask if it’s fresh. Again, all of the staff in the store are very kind. I don’t want to take that away from them, but I think that management needs to focus on the food quality.

Atmosphere: 2

Food: 2

Service: 4

Play, 4th time here, last time. Portions got smaller and smaller with each visit. I can make this myself. Skip this place, Ronkonkoma. I've never tried another I seriously doubt i ever will.

Expensive

Always a win 🏆

This was one of my favorite chipotle but the food is now underwhelming, got spoiled guacamole, red beans given for black beans and charred fajitas. The atmosphere is unwelcoming as employees joke around inappropriately in Spanish oblivious that others speak the language well. Disappointed in this location on portion road. This is my last trip here. Will never eat here again. So frustrating.

Staff is friendly.
Food isn’t great the rice is alway hard, not fully cooked and there were pieces of plastic in my meal. Not worth the $17!

The rice were so stale and hard, it like eating a rock. On the top of this it had a hair inside. Very nasty. I throwed the whole thing about. And definitely that wasn’t my hair because I have really long hairs.

Food: 1

Recommended dishes: Burrito Bowl