Wendy's
106 Portion Rd, Lake Ronkonkoma
(631) 285-2621
Recent Reviews
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good burgers
The food is good but what really stands out at this location is the customer service. All of the employees that have helped me are extremely nice. Love coming here.
Service: 5
I don't know but I ordered combo 5 and I don't think that's what they gave me
Atmosphere: 1
Food: 1
Service: 1
Gave 4 stars because it's Wendys. Even though they forgot fries on my order and someone in the drive thru had to come in cause they messed up their order. The staff friendless and the clean tables made up for the high star rating. I've been to a fast food close by where their dine in is always messy between the drinks and tables never wiped. Otherwise I'd probably give a 1 or 2 stars for the inconvenience.
Parking: Next to kohls and has one ways. Some people don't abide by the one way and others zip around because there's an entrance to the kohls by Wendys drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Wendy’S Baked Potatoes, Baconator, Dave's Single, Spicy Chicken Sandwich, Jr Cheeseburger, Dave's Combo
I’ve been a loyal customer of this establishment since 2000 and have lived in the community for the same duration. However, since 2022 or 2023, the new employees have been extremely disrespectful to certain customers. This behavior is unacceptable. We all understand that everyone is trying to have a good day, but it’s crucial to be mindful of who you’re disrespecting. Manager handling the drive-through orders specifically on December 15, 2024 at 7 PM.
Atmosphere: 1
Food: 1
Service: 1
Everytime i get something from here something is always forgotten. IF you order doordash expect half your order to be wrong
Atmosphere: 1
Food: 1
Service: 1
Drivethru slow
Atmosphere: 3
Food: 3
Service: 3
It's Wendy's. You know what you're getting. I got the pineapple frosty and the Krabbypstty this visit
They were tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders with Fries, Hamburger
Just Wendy's
Atmosphere: 3
Food: 3
Service: 3
Always quick n efficient
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The little girl working today 9/9 at around 6:15 pm with bangs, cursing about YOU messing up the order . Girl you’re working at Wendy’s it’s never that serious . I asked her to repeat the order to me bc I thought it didn’t look correct on the screen and she sighed and gave a big attitude , like I’m sorry for bothering you while your working I thought you were getting paid to take the order my bad . First time coming to Wendy’s in 6 years and LAST time. Manager was awesome but little girl get it together .
Atmosphere is.. interesting. One thing about Wendy's is there's always an interesting character in there. Wether its a crackhead, mentally ill crazy, or a screaming 5 year old, the atmosphere is ruined exponentially. Food quality was concerning, and the service was okay.
Atmosphere: 1
Food: 3
Service: 2
Consistently accurate orders, quick, friendly, best Wendy's in the area!
Food: 5
Service: 5
Fast service
Atmosphere: 4
Food: 5
Service: 5
Honestly, this is the closest Wendys to my house. It's only 3 minutes. I only go here once in a while, if its late and I don't want to drive to far because of the bad experiences I've had in the past.
Speaking as a previous Wendys manager, the service is always terrible. Be the rude staff, not giving everything that should be given with an order (dressings, toppings, utensils, receipt, etc), getting the wrong order (on many occasions), or even staff cursing and loudly playing explicit language that you can hear it in your car.
This time, I only wanted a strawberry Dave's craft lemonade and to redeem a frosty from my rewards. I pull up, and after paying the staff went to hand me a regular lemonade. I told him I ordered a strawberry one. He turned away, made my drink, handed it to me, and went on to do someone elses drink. I sat there waiting for a minute waiting for my frosty before the manager came to the window. Didn't even know what was going on. I told him I just needed my frosty. The team member had no reason to give me attitude because I asked for my correct order that I paid for. I know from experience that it is easy to take an order and talk to another customer. If he could not handle that while not giving an attitude, he should not be working the drive thru.
Atmosphere: 1
Food: 4
Service: 1
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