Horrible service. Ask the girl for an everything bagel she just goes no….do you have plain….no wouldn’t offer what else until I asked. Rude guy as well that gave me my coffee, here you go just rude and nasty. Never go here again. Should be Customer service with a smile for the price you pay
Atmosphere: 1
Food: 1
Service: 1
Michelle Gallo
Awesome 👍
Atmosphere: 5
Food: 5
Service: 5
David Volpe
Tims always hits
Atmosphere: 3
Food: 5
Service: 4
jordan douglas
Went through the drive-thru today to get my daughter 3 chocolate Timbits. As I drove up to pay, I could clearly hear the employees mocking my order and making fun of it. It’s not about whether they thought it was “weird” — it’s the fact that they felt it was appropriate to make fun of a customer at all. The order was for my 3-year-old, so of course I’m not going to buy a 10 pack of tim bits she won’t finish.
I called to speak with the manager, hoping the issue would be addressed professionally, but she was dismissive and even a bit rude herself. She tried to say they must not have heard the order, but as someone who has worked at Tim Hortons before, I know the order appears on the screen.
Really disappointing experience, both with the staff and management.
Atmosphere: 1
Service: 1
Nicolas Kuta
Usually good, but we ordered 4 Chipotle steak wraps and not a single one of them had Chipotle sauce on it
Michelle Myers
We come here once a week and we love coming here at the best timmys, we go to were from cheektowaga ny
Atmosphere: 5
Food: 5
Service: 5
Karlie Fetner
THIS IS THE ONLY TIMMY I LOVE....
THE REMEMBER UR ORDER LOL
Atmosphere: 5
Food: 5
Service: 5
Lorri Bair
I ordered an Almond milk Iced Cap - like all their coffee ... If was delicious!
Atmosphere: 5
Food: 5
Service: 5
Ambrianna Engleman
Please tell me who wants a big clump of sugar at the bottom of there coffee cup at 8:30AM not me pls start stirring the drink if you don’t already and to make matters worse it wasn’t busy so they had all the time in the world too make my drink right!.very disappointed
Food: 1
john tucker
All I wanted was a small Carmel latte and instead I ended up with 8oz’s of straight rocket fuel. I don’t know maybe 3…4….or even 5 shots of espresso and a splash of Carmel something. Never going again.
Every single day. On my way home I stop at this Tim Hortons. Everyday I order same iced coffee. I can not no matter the combo double double,double single,single single,no sugar 1 cream,whatever. I can't seem to get a cold iced coffee without also getting a large cup of creamer. Everyday. I tried. The drive up window slams shut before can say a word. Not that I would I'm sure they know me as this person at this time everyday gets this and just don't care. Can't you just mix coffee with ice to make this. Not a bunch of creamer so much you can't tell it's coffee. So much sugar. Add the one cream and one sugar after it's cold. I'll wait the extra minute. I won't say anything in the moment because who knows what they will do to it. They know what there doing. This is not caring at all. Too bad.good location or I would never come here again. Do better
Hardeep Singh
thank you so much DAN doing great job.
Atmosphere: 5
Food: 5
Service: 5
Sandra
Love their bagels!
Atmosphere: 5
Food: 5
Service: 5
Sam Santiago
Truly, even if you are starving, I beg you to go to any other restaurant. I’ve had floating objects in my coffee, countless orders screwed up, and the rudest and laziest staff on the planet. Just don’t even bother.
Horrible service. Ask the girl for an everything bagel she just goes no….do you have plain….no wouldn’t offer what else until I asked. Rude guy as well that gave me my coffee, here you go just rude and nasty. Never go here again. Should be Customer service with a smile for the price you pay
Atmosphere: 1
Food: 1
Service: 1
Awesome 👍
Atmosphere: 5
Food: 5
Service: 5
Tims always hits
Atmosphere: 3
Food: 5
Service: 4
Went through the drive-thru today to get my daughter 3 chocolate Timbits. As I drove up to pay, I could clearly hear the employees mocking my order and making fun of it. It’s not about whether they thought it was “weird” — it’s the fact that they felt it was appropriate to make fun of a customer at all. The order was for my 3-year-old, so of course I’m not going to buy a 10 pack of tim bits she won’t finish.
I called to speak with the manager, hoping the issue would be addressed professionally, but she was dismissive and even a bit rude herself. She tried to say they must not have heard the order, but as someone who has worked at Tim Hortons before, I know the order appears on the screen.
Really disappointing experience, both with the staff and management.
Atmosphere: 1
Service: 1
Usually good, but we ordered 4 Chipotle steak wraps and not a single one of them had Chipotle sauce on it
We come here once a week and we love coming here at the best timmys, we go to were from cheektowaga ny
Atmosphere: 5
Food: 5
Service: 5
THIS IS THE ONLY TIMMY I LOVE....
THE REMEMBER UR ORDER LOL
Atmosphere: 5
Food: 5
Service: 5
I ordered an Almond milk Iced Cap - like all their coffee ... If was delicious!
Atmosphere: 5
Food: 5
Service: 5
Please tell me who wants a big clump of sugar at the bottom of there coffee cup at 8:30AM not me pls start stirring the drink if you don’t already and to make matters worse it wasn’t busy so they had all the time in the world too make my drink right!.very disappointed
Food: 1
All I wanted was a small Carmel latte and instead I ended up with 8oz’s of straight rocket fuel. I don’t know maybe 3…4….or even 5 shots of espresso and a splash of Carmel something. Never going again.
Restaurantji Recommends
Fast and efficient service.
Every single day. On my way home I stop at this Tim Hortons. Everyday I order same iced coffee. I can not no matter the combo double double,double single,single single,no sugar 1 cream,whatever. I can't seem to get a cold iced coffee without also getting a large cup of creamer. Everyday. I tried. The drive up window slams shut before can say a word. Not that I would I'm sure they know me as this person at this time everyday gets this and just don't care. Can't you just mix coffee with ice to make this. Not a bunch of creamer so much you can't tell it's coffee. So much sugar. Add the one cream and one sugar after it's cold. I'll wait the extra minute. I won't say anything in the moment because who knows what they will do to it. They know what there doing. This is not caring at all. Too bad.good location or I would never come here again. Do better
thank you so much DAN doing great job.
Atmosphere: 5
Food: 5
Service: 5
Love their bagels!
Atmosphere: 5
Food: 5
Service: 5
Truly, even if you are starving, I beg you to go to any other restaurant. I’ve had floating objects in my coffee, countless orders screwed up, and the rudest and laziest staff on the planet. Just don’t even bother.
Atmosphere: 1
Food: 1
Service: 1
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