Frank's Grille

5820 Broadway, Lancaster
(716) 681-3440

Recent Reviews

David Musielak

Fish fry terrible. Hair in food. Bad taste. Poor service. Never go back there.

Atmosphere: 2

Food: 1

Service: 2

Dave Knupfer

Terrible Experience - Rude Hostess - Forever to get seated. .Party of 4 went in Friday @ 4:30, figuring early we'd get seated quicker - NOT THE CASE. Hostess told us 30 -40 min, ok no problem we headed to the packed bar. After 40 minutes I asked and they told us we were next table. After an hour, they told us same thing. After 70 minutes the hostess walked by and we asked her, she told us she's working on it. I told her we've seen several parties going back and she said they had reservations of 5! I told her we have been waiting over an hour, she told me NOT TO BE RUDE ?? WHAT!! Then she told us, "YOU CAN LEAVE IF YOU WANT" after waiting 70 minutes. NOW WHO IS THE RUDE ONE!! By the way after another 10 minutes and finally getting seated, I looked at all the tables in the back and ONLY 1 - had 5 or more people. I guess the trick is to call for a reservation of 5 even if you have 3-4. FRANKS LOST 4 CUSTOMERS!!

Atmosphere: 2

Food: 2

Service: 1

Alex Caliano

The food was good. Place was busy as could be.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Beef on Weck, Chicken Fingers

BRUCE HORA

Excellent corn beef and cabbage large

Atmosphere: 5

Food: 5

Service: 5

Chris Axtell

Great French dip and chicken fingers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers, French Dip

Paul Sweeney

Nice small place for great food! Come early to get the seats.

Atmosphere: 5

Food: 5

Service: 5

Matthew V

Worst fish fry I've ever had. Expensive dinner and left very unsatisfied. Might have just been a 1 time bad experience but I won't return. Staff was friendly.

Atmosphere: 3

Food: 1

Service: 4

Eliazara Campbell

The staff was all very friendly and speedy with checking on us. The portion sizes were very good and the food itself was excellent! We will definitely be back soon!

Atmosphere: 5

Food: 5

Service: 5

Richard Roy

Great service, food and atmosphere. Had an amazing beef on weck that was tender and delicious. Go here!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef on Weck, Chicken Wings

TED NOWAK

Food was good and plenty like everything else pricey !!

Ann G.

Fish fry was just okay; batter had a weird "off" taste and my breaded fish fry was over cooked and dry. Waitress said that the salads were homemade but the potatoes in the potato salad had that gritty processed texture like you'd buy from the grocery store. Macaroni salad and Coleslaw were bland. Our server was very very friendly and food came out quickly. I didn't have the heart to tell her we didn't like the food. It was $60 for two fish fry's and three beers, which is ok but it was cod not haddock. I'll come back again but not for fish. Weck and wing special was good in the past but you can't get wings on Fridays.

Roxanne M

This past weekend I came in on a Friday night at 5:30 and met two other ladies there shortly after I arrived. We were waiting on a fourth person but decided to order instead.At some point during the evening we were asked to leave the table. I would assume because they had other parties behind us.I have never been asked to do so, so we tried to wrap things up as quickly as possible until either the manager or owner came over and asked us to exit out the back door so that we can get out quicker.I have eaten at this restaurant several times and although parking is difficult on a busy night. I continued to return due to the quality of the food.After speaking to several people, many have said they have never been asked to leave a restaurant.My suggestion would be to tell the party that no one is to be seated until all parties are there or explain that it's a time slot and that we had to be out by a certain time, neither of which we're done.All four of us said we would not be returning anytime soon.

Atmosphere: 4

Food: 4

Service: 4

Lara W.

Really good burgers. But you ruin them every time because you do not toast or grill the roll. It's like having a sponge on your really good burger.

rene parry

First off all, I wanted to say how I love your server/bartender Linda. She makes me laugh! Dan the bartender is very good too. I've been coming here for years now. The one bartender/server called Kristen has such a bad attitude everytime we come in. Another guest that I know that comes here said the same thing. In fact, he told me that he doesn't come as often as he use to because of her bad attitude. She doesn't say hello, drop dead, good-bye, or check on you during the meal if the food is good, or if you need anything. You have to ask her for the check. You have to say that your ready to order. All she does is play on her phone! What a shame that one employee can make people not want to come back to a restaurant! She acts like she is doing the customer a favor by taking their order. Without customers, she wouldn't have a job!

Atmosphere: 3

Food: 4

Service: 1

Joseph Mutka

Always great the food was absolutely delicious. The beef on week is the best around. The staff is very good and friendly. Definitely a great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef on Weck, Chicken Wings

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