Starbucks

6707 Transit Rd, Williamsville
(716) 632-1729

Recent Reviews

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truth reviews

perpetually the worst location i’ve ever been too. rude staff, drinks are always sub par just a waste time and money. ew

Atmosphere: 1

Food: 1

Service: 1

Catelynn Cooper

I spent $15 on two drinks (I knew I would be) and one of them was wrong and the other drink was complete ice to the point I had an inch of ice on the top of my coffee with no drink. It actually looks like someone took a couple sips of my drink before giving it to me. Absolutely ridiculous to be spending that money in the first place but understandable with it being a chain. Would atleast expect to be getting the correct coffees along with actually coffee involved.

Food: 1

Ben M

Staff member in the drive thru was a bit terse, but the coffee itself was properly made and tasty.

Food: 4

Service: 3

Aaron Tomaino

Prices are very high

Atmosphere: 2

Food: 4

Service: 2

Kris Whelan

Always good

Atmosphere: 5

Food: 5

Service: 5

andy woiccak

Yesterday, I placed a mobile order for a nitro cold brew and waited in the designated online pickup area for over 30 minutes. Unfortunately, I was never acknowledged by any of the staff during that time. Eventually, the nitro keg kicked, and my order disappeared from the app without any explanation or refund. I ended up losing $6.99 and left without the drink I paid for. I understand things happen, but better communication and acknowledgment of waiting customers would have gone a lot smoother. I reached out to Starbucks corporate to avoid giving a negative review but haven’t heard from anyone.

Atmosphere: 1

Food: 1

Service: 1

Olivia Saunders

Clean, friendly baristas.

Atmosphere: 4

Food: 4

Service: 4

Jenna Mazzoni

Why are all of the baristas here so rude? I picked up a drink a few weeks ago and the barista looked at me like I had 3 heads. No thank you, no welcome in, completely unprofessional and extremely rude. I don't think I've ever been in such a miserable Starbucks before. Going to avoid this store as much as possible. The Barnes and Noble cafe down the road is much friendlier!

Atmosphere: 1

Food: 3

Service: 1

Courtney Sorrento

Not my favorite Starbucks but not horrible or anything. There tends to be a wait but it's in a popular spot so that can't be helped. Nice location not far from NYState Thruway (Highway) Exit 49 on the I-90. Turn left after the exit and Starbucks will be on the right maybe 1/4 to 1/2 mile down.

Atmosphere: 4

Food: 4

Service: 4

Johnpatrick Filutze

My iced coffee was actually about half a coffee after the ice was full to the top

Service: 5

WORLD TEACH ESL LLC

I left the store because of the noise - the slamming of the coolers and machines. I had my noise cancellation buds 😮

Atmosphere: 1

Food: 3

Service: 1

Jessica S

Fred is the best! :)

Service: 5

Cassandra Barrett

I’m always so happy when I go through the drive thru- never have to wait too long.

Today I tried a new spring drink, which didn’t end up being my “thing”. I mentioned that I didn’t like it and staff (I think Jess?) offered to replace the beverage. She was so nice and now I have a delicious drink to brighten my sleepy morning. Thanks!!

Food: 5

Service: 5

Lily Aiken

The batista was so nice, I love this starbucks! I was just stopping by after my cousins lacrosse practice to get my drink and everything bagel w/ cream cheese. It was quick, efficient, and a 5 star place. Totally reccomend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spindrift Raspberry Lime Sparkling Water

Mak C

Clean bathroom. Quick service. Cute design. Thank you!

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