Mona said yes to my requested then ghosted. It’s now too late to put on order anywhere else and she won’t answer.
Atmosphere: 1
Food: 1
Service: 1
Florence Brickey
Prices are amazing and their bakery items are so good. Their staff is so sweet and they often throw in extra baked goods. Highly recommend!
Alisia Thompson
My baby shower was just on Saturday, November 21, 2020 and i had been planning since august and I found CMNY cakes on google and decided to give Mona a try after reading her awesome reviews. we told her what style of cake we wanted and how we wanted , and when i showed up on Saturday at the Venue I was in awwwe how amazing the cake looked , I almost didn't want to cut it when it was time. I don't have any pics yet cause i'm waiting on my photographer to send me the pics but for sure i will recommend anyone looking for a awesome baker Like Mona.
Chnita Davis
The cakes are not only beautiful, they are delicious. Mona is simply awesome. I come here all the way from westchester because I know I will not be disappointed!
Rishita Parikh
My sons 1st birthday cake came out amazing, exactly what we had asked for. Mona was professional and knowledgeable.
Nancy Fernandez
3rd year in a row using CMNY cakes and they never disappoint! Beautiful On the outside and delicious on the inside - CMNY cakes always provides exactly what we're looking for!
Pearl Gabriel
I was searching for the perfect cake for my twin grandbabies christening on 9/16/2017. I found a christening cake on google and sent the picture to Mona. As always Mona did an outstanding job! Mona took my cake to a whole new level. It was gorgeous, smooth, and absolutely delicious! Not to mention our guests look forward to Mona's cakes. It's very rear when you can have your cake and eat it too, Mona presents an amazing design, and gives it the perfect taste every time. I have purchased at the very least twelve cakes from Mona and I was completely satisfied each time. In fact we have purchased a cake from Mona to be delivered in less than two weeks for the twin's birthday.
Carla Tomassi Martin
My husband had my birthday cake created by CMNY. Not only was is the most beautiful cake, it was DELICIOUS!!!
Carey DeAngelo
I have used CMNY for the past five years for my son. Mona and crew do a fantastic job! Always accommodating and so nice to deal with. Thank you for another fabulous cake!
Cakes by Mona is fabulous as always. Mona did an M&Ms cake for my twins 1st birthday. The cake came out better than I expected. Mona is talented and can make any vision come true. Customer service is awesome and she helps you brainstorm to make your cake even better.
Atiba
Mona did my cake RIGHT!I met with her, told what I was looking for & she blew my guest & myself away...The cakes were so moist and flavorful & her decorating designing are out of this world..LOVED IT!
Gillian DaSilva
If I could I would give CMNY cakes 0 stars. I placed an order more than 3 weeks in advanced for my sisters bridal shower, paid in full on the spot! The day the bridal shower came my cake WAS NEVER DELIVERED!!! I called Mona to ask why my cake had not been delivered at the scheduled time THAT I ALREADY PAID FOR, she had NOTHING TO SAY other than her computer system supposedly went down. Really? Well she surely had gotten $400 FOR A CAKE SHE NEVER DELIVERED, IM SURE THAT WAS IN HER COMPUTER SYSTEM! The venue the bridal shower was held, had a cake included in their package that I told them I did not need SINCE I HAD ALREADY PAID FOR AND PLACED MY ORDER WELL IN ADVANCED WITH MONA, I then had to come $200 out of pocket the day of to find a cake for my guests! Thank God the manager of the venue was able to get me a cake on such short notice! It was such an embarrassment ! My sisters bridal shower which I had perfectly planned was ruined! THE ENTIRE THEME WAS RUINED AND POINTLESS, HAVING A THEMED CAKE TABLE WITH NO CAKE!!! MONA WAS UNSYMPATHETIC AND MADE NO ATTEMPT TO DO ANYTHING AFTER HER WRONGDOING! Instead of attempting to get a cake to my venue or do anything TO MAKE A CUSTOMER HAPPY WHO HAD ALREADY PAID HER FOR A SERVICE SHE DID NOT PROVIDE, Mona only offered me a refund of my $400 WHICH I ALREADY KNEW I WAS ENTITLED TO BEING THAT SHE TOOK MY MONEY AND NEVER DELIEVERD MY CAKE! IT TOOK HER 3 WEEKS TO PUT IT BACK INTO MY ACCOUNT AND WHEN I THEN ASKED HER TO COMPENSATE ME THE $200 WHICH I AM ALSO ENTITLED TO DUE TO HER UNPROFESSIONALISM AND INCONVENIENCE SHE GOT AN ATTITUDE AND MAD WITH ME CLAMINING I WAS TRYING TO MAKE MONEY OFF OF HER! SHE RUINED MY SISTERS BRIDAL SHOWER, A DAY THAT WILL NEVER COME AGAIN!!! She is so unprofessional, rude and has no sense of customer service! SHE IS AN EVIL THIEF AND I would never recommend this company to anyone, not even my worst enemy. SHE IS LUCKY THAT I AM STILL CONTEMPLATING ON TAKING HER TO SMALL CLAIMS COURT FOR MY $200 I WAS PUT OUT BECAUSE SHE DID NOT DELIVER, AS I KNOW IT WOULD BE AN OPEN AND SHUT CASE!
marcus king
The best hands down everything was perfect
Ebony Salmond
Cakes by Mona is fabulous as always. Mona did an M&Ms cake for my twins 1st birthday. The cake came out better than I expected. Mona is talented and can make any vision come true. Customer service is awesome and she helps you brainstorm to make your cake even better.
Poor service quality
Service: 1
Mona said yes to my requested then ghosted. It’s now too late to put on order anywhere else and she won’t answer.
Atmosphere: 1
Food: 1
Service: 1
Prices are amazing and their bakery items are so good. Their staff is so sweet and they often throw in extra baked goods. Highly recommend!
My baby shower was just on Saturday, November 21, 2020 and i had been planning since august and I found CMNY cakes on google and decided to give Mona a try after reading her awesome reviews. we told her what style of cake we wanted and how we wanted , and when i showed up on Saturday at the Venue I was in awwwe how amazing the cake looked , I almost didn't want to cut it when it was time. I don't have any pics yet cause i'm waiting on my photographer to send me the pics but for sure i will recommend anyone looking for a awesome baker Like Mona.
The cakes are not only beautiful, they are delicious. Mona is simply awesome. I come here all the way from westchester because I know I will not be disappointed!
My sons 1st birthday cake came out amazing, exactly what we had asked for. Mona was professional and knowledgeable.
3rd year in a row using CMNY cakes and they never disappoint! Beautiful On the outside and delicious on the inside - CMNY cakes always provides exactly what we're looking for!
I was searching for the perfect cake for my twin grandbabies christening on 9/16/2017. I found a christening cake on google and sent the picture to Mona. As always Mona did an outstanding job! Mona took my cake to a whole new level. It was gorgeous, smooth, and absolutely delicious! Not to mention our guests look forward to Mona's cakes. It's very rear when you can have your cake and eat it too, Mona presents an amazing design, and gives it the perfect taste every time. I have purchased at the very least twelve cakes from Mona and I was completely satisfied each time. In fact we have purchased a cake from Mona to be delivered in less than two weeks for the twin's birthday.
My husband had my birthday cake created by CMNY. Not only was is the most beautiful cake, it was DELICIOUS!!!
I have used CMNY for the past five years for my son. Mona and crew do a fantastic job! Always accommodating and so nice to deal with. Thank you for another fabulous cake!
Restaurantji Recommends
Cakes by Mona is fabulous as always. Mona did an M&Ms cake for my twins 1st birthday. The cake came out better than I expected. Mona is talented and can make any vision come true. Customer service is awesome and she helps you brainstorm to make your cake even better.
Mona did my cake RIGHT!I met with her, told what I was looking for & she blew my guest & myself away...The cakes were so moist and flavorful & her decorating designing are out of this world..LOVED IT!
If I could I would give CMNY cakes 0 stars. I placed an order more than 3 weeks in advanced for my sisters bridal shower, paid in full on the spot! The day the bridal shower came my cake WAS NEVER DELIVERED!!! I called Mona to ask why my cake had not been delivered at the scheduled time THAT I ALREADY PAID FOR, she had NOTHING TO SAY other than her computer system supposedly went down. Really? Well she surely had gotten $400 FOR A CAKE SHE NEVER DELIVERED, IM SURE THAT WAS IN HER COMPUTER SYSTEM! The venue the bridal shower was held, had a cake included in their package that I told them I did not need SINCE I HAD ALREADY PAID FOR AND PLACED MY ORDER WELL IN ADVANCED WITH MONA, I then had to come $200 out of pocket the day of to find a cake for my guests! Thank God the manager of the venue was able to get me a cake on such short notice! It was such an embarrassment ! My sisters bridal shower which I had perfectly planned was ruined! THE ENTIRE THEME WAS RUINED AND POINTLESS, HAVING A THEMED CAKE TABLE WITH NO CAKE!!! MONA WAS UNSYMPATHETIC AND MADE NO ATTEMPT TO DO ANYTHING AFTER HER WRONGDOING! Instead of attempting to get a cake to my venue or do anything TO MAKE A CUSTOMER HAPPY WHO HAD ALREADY PAID HER FOR A SERVICE SHE DID NOT PROVIDE, Mona only offered me a refund of my $400 WHICH I ALREADY KNEW I WAS ENTITLED TO BEING THAT SHE TOOK MY MONEY AND NEVER DELIEVERD MY CAKE! IT TOOK HER 3 WEEKS TO PUT IT BACK INTO MY ACCOUNT AND WHEN I THEN ASKED HER TO COMPENSATE ME THE $200 WHICH I AM ALSO ENTITLED TO DUE TO HER UNPROFESSIONALISM AND INCONVENIENCE SHE GOT AN ATTITUDE AND MAD WITH ME CLAMINING I WAS TRYING TO MAKE MONEY OFF OF HER! SHE RUINED MY SISTERS BRIDAL SHOWER, A DAY THAT WILL NEVER COME AGAIN!!! She is so unprofessional, rude and has no sense of customer service! SHE IS AN EVIL THIEF AND I would never recommend this company to anyone, not even my worst enemy. SHE IS LUCKY THAT I AM STILL CONTEMPLATING ON TAKING HER TO SMALL CLAIMS COURT FOR MY $200 I WAS PUT OUT BECAUSE SHE DID NOT DELIVER, AS I KNOW IT WOULD BE AN OPEN AND SHUT CASE!
The best hands down everything was perfect
Cakes by Mona is fabulous as always. Mona did an M&Ms cake for my twins 1st birthday. The cake came out better than I expected. Mona is talented and can make any vision come true. Customer service is awesome and she helps you brainstorm to make your cake even better.
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