They got evicted, they're closed. They used to be so good. It's a shame. But what can you do?
Some G.
We ate in their dining room years ago. Every wall and ceiling surface was hard. When the place fills up, it's almost deafening. Every sound reflected and it sounded like everyone was right next to us. We couldn't hear ourselves chew. We never went back. They held on for years, but then they closed in September 2022. They didn't say goodbye. And no one seemed to notice.
Brenn S.
HIGHLY RECOMMENDED !! Delicious Food!!! No Matter What You Order!!!! Service Is Magnificent!! You Won't Be Dissatisfied And Disappointed!!!
Daniela D.
Portofino is definitely not what it used to be, I've experienced mistreatment in this place and experienced seeing others get mistreated, primarily by the owner, the owner has thrown plates at people who work for him. Saw it first hand. I don't know if his intention was to aim at the person yet the plate was definitely thrown. There was another situation where he slapped some girls butt. These girls seem very young. Some underage. I think that the food is changing because employees no longer care. I will say they have the best chicken a la vodka slice. And they used to have overall great food.
771hillaryr
We received an ice cold pizza, a burnt chicken roll, and a burnt order of grilled chicken. We order from them at least weekly but will never spend another dime in this establishment. When we called to kindly ask what could be done as the food was inedible we were told “that’s not logical” after telling him that the pizza was very cold. Then we’re told to “go **** yourself”. ps having to write “****” because this site doesn’t allow profanity. We returned the food ourselves to the restaurant after being told to go **** ourself and were denied a refund or replacement. I’ve worked in customer service my entire life and had some negative customer service experience but this one takes the cake. They will never again get a dime from us and i will be reviewing them on every single forum i can find. Your customers are the reason you have a job. We should be treated with kindness and respect especially when we are giving you kindness and respect. Spend money in businesses who appreciate you spending your hard earned money to keep their doors open… not ones who tell you to GO EFF YOURSELF!
Dawn Golan
As soon as we walked in, we looked at all the different pizzas. The manager Wally, immediately said you have to sit in the front to eat pizza. We wanted to eat in the dining room. We weren't sure what were going to eat. We said a pie. We were again told quite rudely no. Even a pie you have to sit in the front. Wally was dismissive and rude. We did eat in the dining area but we took the food in our selves. It was empty. We were regular customers, no more. However the pizza was great. ? the way we we're talked to and treated.
Linda Varvaro
We went there for dinner. Wanted a salad, pizza and wine. The older staff were very rude. Told us no wait service for pizza. We had to order at the counter. The pizza was good but the older staff were very nasty. Think twice before going there if you only want to order a pizza at the table.
Frankie Larosa
****BEWARE THIS PLACE WILL TRY TO SCAM YOU*** Watch out especially if you order this place from uber eats. They will randomly add a $5 charge saying that you added a new item. This is a well know scam that restaurants will pull. There is nothing you can do to dispute the charge. DO NOT ORDER
Joanne W.
We ordered food a few nights ago through uber eats. Food wasn't bad. They forgot 6 garlic knots but whatever. We did call just to mention it and I was yelled at CALL UBER! and was hung up on. Tonight we order again give them another try. Through uber eats. We spent over $100. The calzone with the 2 meats. Never came. I texted the driver where my door is. He went past the door up on the deck and had no problem leaving the food in the rain. So uber eats and porto fino. Save your money
David S
3 out of 4 meals were good, very empty( just us and another table)on a Thursday night... why? The penne ala vodka w/grilled chicken was not edible, left behind yet server did not remove from check, that was odd. No apologies, just stated it was a very popular dish! They have been in business for as long as I could remember, which has to mean something. Give it a chance, hopefully you will be treated better.
Terrible customer service. Half of the delivery order was not sent. I never leave reviews but I felt the need to after I was lied to by whoever was on the phone and told that the items were never on the order to begin with. I have the receipts from DoorDash to prove this is untrue. Good thing I can dispute charges through DoorDash because whoever I spoke to said “it’s too late for us to send them to you anyway” and hung up the phone. Will never come again.
Elizabeth Randazzo
This place use to be good. They stopped their prefix dinners and very skimpy on food. No salad with your entree and don’t go if there is a party going on. They run out of things and wait staff rushes you
Rosa L.
I ordered lunch and thought it was going to be delivered once I verified it with the restaurant. They called me back 10 minutes later saying I forgot to pick my order up. I got there 3 minutes later because I live half a mile from there. The tuna wrap was sitting on top of the oven with the Styrofoam melted to my sandwich the bag of fries was so greasy they were inedible. They refused to give me my money back. This place is dishonest and And dirty I would not recommend this place to my worst enemy.
Rosalou
I went to pick up my tuna wrap and it was sitting on top of the oven me not realizing this took it home and realized the Styrofoam was melted into my sandwich. When I went to return it they refused to give me a refund. This place has sub par food I wouldn't recommend it to my worst enemy. Pictured is the greasy bag with fries.
MaryAnne G.
Food was horrible. Chicken was a weird consistency and had a smoky flavor that should not exist in Penne Alla Vodka. Wine sauce was watery and salty. Too expensive to taste this bad. We could not even finish our meals and had to go out for tomorrow's trash!
They got evicted, they're closed. They used to be so good. It's a shame. But what can you do?
We ate in their dining room years ago. Every wall and ceiling surface was hard. When the place fills up, it's almost deafening. Every sound reflected and it sounded like everyone was right next to us. We couldn't hear ourselves chew. We never went back. They held on for years, but then they closed in September 2022. They didn't say goodbye. And no one seemed to notice.
HIGHLY RECOMMENDED !! Delicious Food!!! No Matter What You Order!!!! Service Is Magnificent!! You Won't Be Dissatisfied And Disappointed!!!
Portofino is definitely not what it used to be, I've experienced mistreatment in this place and experienced seeing others get mistreated, primarily by the owner, the owner has thrown plates at people who work for him. Saw it first hand. I don't know if his intention was to aim at the person yet the plate was definitely thrown. There was another situation where he slapped some girls butt. These girls seem very young. Some underage. I think that the food is changing because employees no longer care. I will say they have the best chicken a la vodka slice. And they used to have overall great food.
We received an ice cold pizza, a burnt chicken roll, and a burnt order of grilled chicken. We order from them at least weekly but will never spend another dime in this establishment. When we called to kindly ask what could be done as the food was inedible we were told “that’s not logical” after telling him that the pizza was very cold. Then we’re told to “go **** yourself”. ps having to write “****” because this site doesn’t allow profanity. We returned the food ourselves to the restaurant after being told to go **** ourself and were denied a refund or replacement. I’ve worked in customer service my entire life and had some negative customer service experience but this one takes the cake. They will never again get a dime from us and i will be reviewing them on every single forum i can find. Your customers are the reason you have a job. We should be treated with kindness and respect especially when we are giving you kindness and respect. Spend money in businesses who appreciate you spending your hard earned money to keep their doors open… not ones who tell you to GO EFF YOURSELF!
As soon as we walked in, we looked at all the different pizzas. The manager Wally, immediately said you have to sit in the front to eat pizza. We wanted to eat in the dining room. We weren't sure what were going to eat. We said a pie. We were again told quite rudely no. Even a pie you have to sit in the front. Wally was dismissive and rude. We did eat in the dining area but we took the food in our selves. It was empty. We were regular customers, no more. However the pizza was great. ? the way we we're talked to and treated.
We went there for dinner. Wanted a salad, pizza and wine. The older staff were very rude. Told us no wait service for pizza. We had to order at the counter. The pizza was good but the older staff were very nasty. Think twice before going there if you only want to order a pizza at the table.
****BEWARE THIS PLACE WILL TRY TO SCAM YOU*** Watch out especially if you order this place from uber eats. They will randomly add a $5 charge saying that you added a new item. This is a well know scam that restaurants will pull. There is nothing you can do to dispute the charge. DO NOT ORDER
We ordered food a few nights ago through uber eats. Food wasn't bad. They forgot 6 garlic knots but whatever. We did call just to mention it and I was yelled at CALL UBER! and was hung up on. Tonight we order again give them another try. Through uber eats. We spent over $100. The calzone with the 2 meats. Never came. I texted the driver where my door is. He went past the door up on the deck and had no problem leaving the food in the rain. So uber eats and porto fino. Save your money
3 out of 4 meals were good, very empty( just us and another table)on a Thursday night... why? The penne ala vodka w/grilled chicken was not edible, left behind yet server did not remove from check, that was odd. No apologies, just stated it was a very popular dish! They have been in business for as long as I could remember, which has to mean something. Give it a chance, hopefully you will be treated better.
Restaurantji Recommends
Terrible customer service. Half of the delivery order was not sent. I never leave reviews but I felt the need to after I was lied to by whoever was on the phone and told that the items were never on the order to begin with. I have the receipts from DoorDash to prove this is untrue. Good thing I can dispute charges through DoorDash because whoever I spoke to said “it’s too late for us to send them to you anyway” and hung up the phone. Will never come again.
This place use to be good. They stopped their prefix dinners and very skimpy on food. No salad with your entree and don’t go if there is a party going on. They run out of things and wait staff rushes you
I ordered lunch and thought it was going to be delivered once I verified it with the restaurant. They called me back 10 minutes later saying I forgot to pick my order up. I got there 3 minutes later because I live half a mile from there. The tuna wrap was sitting on top of the oven with the Styrofoam melted to my sandwich the bag of fries was so greasy they were inedible. They refused to give me my money back. This place is dishonest and And dirty I would not recommend this place to my worst enemy.
I went to pick up my tuna wrap and it was sitting on top of the oven me not realizing this took it home and realized the Styrofoam was melted into my sandwich. When I went to return it they refused to give me a refund. This place has sub par food I wouldn't recommend it to my worst enemy. Pictured is the greasy bag with fries.
Food was horrible. Chicken was a weird consistency and had a smoky flavor that should not exist in Penne Alla Vodka. Wine sauce was watery and salty. Too expensive to taste this bad. We could not even finish our meals and had to go out for tomorrow's trash!