Sweet Surrender Bake House

This is the best bakery I have found in years, their Jelly donuts are not cheap on the jelly and their cinnamon bread is so good.

Atmosphere: 5

Food: 5

Service: 5

I really hope they fix what's wrong. They used to have the best rainbow cookie cake, but I just drove 50 minutes to get it and it was dry and crumbly, not dense at all. Same with the pignola cookies. Not fresh at all definitely left out a few days. Really disappointing. I have been getting this rainbow cake there for years and recommended it being the best around. But unfortunately I will not be doing that anymore untill I know my word is true.

Under new ownership, very rude , Angry crude no class not particularly clean looking older woman waited on me. There was no one behind me. She rushed me spoke over me, and generally acted Like I owed her money .She put together my box of cupcakes so sloppily everything mashed together. She had chocolate all over the outside of the box. I’ve been coming here before it was Greek when it was German. It was outstanding . Then greek very inventive in fresh new but not as tasty smaller portions and now Under Indian ownership. I think they’ve seen the last of me, A 40 year customer.

Atmosphere: 1

Food: 3

Service: 1

Let me start. A coworker brought this crumb cake into work and it was the best crumb cake i ever had in my life. HOWEVER, I called inquiring about it, and was greeted by someone who had said, “I don’t understand you, we don’t have plain crumb cake, we only have raspberry crumb cake.” I had said no I’ve had it before etc.. she just said that she didn’t understand me and that I made no sense and was quite rude. I don’t know how much more i could have explained. I went to the store to order the plain crumb cake and see for myself. It was sold out. THAT’S FINE, it exists but don’t tell me that I don’t make any sense just because you don’t have it at the moment???? Anyways they said I can buy them in pieces and that they are the same so I bought 4 pieces. I asked if it was fresh, she was hesitant but replied yes. I brought it home to my family, It was so dry and stale, i was so disappointed and EMBARRASSED! My whole interaction was DISAPPOINTING. My coworker has a friend in the bakery so maybe she got a fresh batch but I can’t even fathom the difference. It was night and day. WOULD I come back? I want to say yes because when my coworker brings them in , it’s the best desserts I’ve ever had in my life, but if I get them, can i expect the same???

Atmosphere: 3

Food: 3

Service: 3

This is a real good bakery. They have great staff who can guide you to the variety of tasty goodies they carry. I would recommend their Danishes and ample sized donuts. You get real good portion of jelly in their donuts. The staff was courteous and very helpful with us. We went home full of goodies.

Atmosphere: 5

Food: 5

Service: 5

This isn’t an actual tiramisu. It’s covered to look like one. But it’s just a regular cake that has some coffee in it. Very disappointed in my expectations and for what I paid for I wanted the exact tiramisu 😕

Food: 1

Service: 1

Recommended dishes: Birthday Cake

Their cakes are so delicious.

Atmosphere: 5

Food: 5

Service: 5

Not sure if this bakery is under new management/ownership but the quality and service has seen a significant decline as other's have mentioned.

Atmosphere: 1

Food: 1

Service: 1

DO NOT COME HERE.
I’ve been a loyal customer for years, but the quality and service have declined dramatically. The last few cakes I ordered were poorly made, and when I asked to speak with leadership, I was told they had “lost money” remaking my cake even though their own staff admitted the cake was uneven, horribly made and did not match the reference photos I provided.
I had to return three times for a single cake. The bakery confirmed they could recreate the design after several days of “checking,” but that ended up being completely untrue. It felt like they told me whatever I wanted to hear just to take my money. In the end, the cake I received looked nothing like what I requested.
Over this past year, the quality has become unacceptable. As someone who has supported this business for three years and recommended it to many others, I’m extremely disappointed. I genuinely love supporting small businesses, but the service I experienced here was unprofessional and unacceptable.
I will not be returning, and I strongly recommend you do not come here.

Atmosphere: 1

Food: 1

Service: 1

Good selection and polite customer service here compared to other local Bakeries that constantly take their customers and business for granted. Highly recommend!

Service: 5

The donuts are amazing, rhe bread and cakes too!

Food: 5

Service: 5

Love the jelly doughnuts. Loaded with jelly, unlike other places.

Atmosphere: 5

Food: 5

Service: 5

Thank you for the delicious baby shower cake!!

My in-laws live near here so I've had their stuff more than once, everything here is delicious, cakes, doughnuts, Danish, even the bread.

Atmosphere: 5

Food: 5

Service: 5

Great cakes, pastries and donuts.

Atmosphere: 5

Food: 5

Service: 5