This location never misses. I’m here all the time and the staff is always friendly and quick. Drinks are made right every time. Big thanks to Cameron for going out of his way to help! Much appreciated!
Ray LaChance
The guy at the window berades me because I didn't let him know at the speaker that I had a mobile order...
Why are there 2 lanes then? One for the drive thru and one for mobile orders that merges in after said speaker? I was just following the clearly marked signs and merged into the lane many times before.
Garbage service. No wonder why I never go here.
Atmosphere: 1
Food: 1
Service: 1
Vickie Felton
I just ordered a bacon jam grill cheese and coffee. RAW BACON, NO BACON JAM, I TOOK PICTURES TO SEND TO CORPORATE...NOT ACCEPTABLE. DO YOUR DAMN JOB...ORDER #7710
Atmosphere: 1
Food: 1
Service: 1
Queen Hamster Love
They don’t ever make the drinks right and they over fill the cups with ice not right
Jim Blackwell
One of the worst Dunkin’s ever. Food all over the tables. The staff has no customer services skills. This establishment a good example why America has fallen.
Atmosphere: 1
Food: 1
Service: 1
Carlos Gonzalez
The staff is too slow; 10 to 15 minutes for 2 drinks
Atmosphere: 1
Food: 5
Service: 1
Mary Anne SantanaCampbell
8 people and not one can finish an order in less than 10 minutes
Thomas Sarney
$130.00 order. You’re going to give me a hard time for butter for my bagels and then give me yesterday’s hard bagels. You guys are a joke
Alyssa Bellina
This was my main Dunkin until they started not reading labels and bluntly putting regular coffee in cold brew and trying to say they didn’t while the customers are standing directly in front of them The whole time and then when you ask them to remake it cause you watch them put regular coffee in the cold brew they make you wait 10+ minutes
Atmosphere: 3
Food: 3
Service: 1
Selim Mustafa
The workers are very considered and polite, the place is very easy in and out, 15 designated car parking, have 7 clean tables, wifi, can seat relax refrash then continue to your destinations, corner of 211 st and buzy jamaica ave Quees village.
I just picked up my to-go order from doordash and I dealt with the most sour customer service representative for this establishment that I have ever seen. She was an older woman in her late 50s or 60s with blonde hair and glasses and all the personality of an angry wet Rock. I did ask her a question in regards to my to-go order because I have come to this establishment before and sometimes they forget to put my to go order forward so I asked her if the to-go order that was hiding behind the pickup space was mine, because it's happened to me before at this establishment where they forget to put my to-go order in the to-go area. The Dunkin Donuts representative very rudely said it's not ready yet. Then when it was ready she slid my bag across the counter and said nothing to me other than your order and when I said I hope you have a good day she turned her back on me and said nothing. Rude customer service an individuals such as that should not be in this industry. I've worked customer service for 28 years of my life and I would never treat a customer that way. I understand that people don't want to work long hours and in chaotic environments but being that this woman is of a more mature age she should know better and should set the example for customer service for her fellow employees. I used to come to this establishment every morning every day I work, which is 6 days a week. Because of rude people like her I don't want to go to your establishment at all. Do better for the sake of your business because people with that work attitude will ruin it.
Atmosphere: 3
Food: 3
Service: 1
Alexis Benjamin
The staff here are super rude
Service: 1
Ashlie Lamb
Been going there for as long as I can remember. Recently the newer staff have huge attitude problems, never say thank you or your welcome back to you and barely put their arm out the window so I have to jump out of my window to try and reach it. The coffee I go there for twice a day is enver made right anymore but the tag is correct so it's just pure laziness. I am about done going there.
Atmosphere: 2
Food: 2
Service: 1
Kristine Elizabeth Galant (Kristine with a K)
I have been getting a large coffee: 6 vanilla bean cool syrup, 6 equal and 6 cream for years. The last few months, the coffee is bitter, not sweet the way i love. I know they aren't doing what I ask and it's unfortunate because I was buying 4 a day. No longer going there. How can a coffee place not get the one thing right I ask for every day??? Sad because I love supporting businesses in my area.
Atmosphere: 2
Food: 3
Service: 4
Krystal Millard
🤢🤢 there donuts are disgusting, it is not clean in there and the food literally taste like a dirty rag. I'd eat off the ground before eating here again 🤢 I'm calling public health 👌🏽👌🏽 this place is not suitable for a dog nonetheless humans.
This location never misses. I’m here all the time and the staff is always friendly and quick. Drinks are made right every time. Big thanks to Cameron for going out of his way to help! Much appreciated!
The guy at the window berades me because I didn't let him know at the speaker that I had a mobile order...
Why are there 2 lanes then? One for the drive thru and one for mobile orders that merges in after said speaker? I was just following the clearly marked signs and merged into the lane many times before.
Garbage service. No wonder why I never go here.
Atmosphere: 1
Food: 1
Service: 1
I just ordered a bacon jam grill cheese and coffee. RAW BACON, NO BACON JAM, I TOOK PICTURES TO SEND TO CORPORATE...NOT ACCEPTABLE. DO YOUR DAMN JOB...ORDER #7710
Atmosphere: 1
Food: 1
Service: 1
They don’t ever make the drinks right and they over fill the cups with ice not right
One of the worst Dunkin’s ever. Food all over the tables. The staff has no customer services skills. This establishment a good example why America has fallen.
Atmosphere: 1
Food: 1
Service: 1
The staff is too slow; 10 to 15 minutes for 2 drinks
Atmosphere: 1
Food: 5
Service: 1
8 people and not one can finish an order in less than 10 minutes
$130.00 order. You’re going to give me a hard time for butter for my bagels and then give me yesterday’s hard bagels.
You guys are a joke
This was my main Dunkin until they started not reading labels and bluntly putting regular coffee in cold brew and trying to say they didn’t while the customers are standing directly in front of them The whole time and then when you ask them to remake it cause you watch them put regular coffee in the cold brew they make you wait 10+ minutes
Atmosphere: 3
Food: 3
Service: 1
The workers are very considered and polite, the place is very easy in and out, 15 designated car parking, have 7 clean tables, wifi, can seat relax refrash then continue to your destinations, corner of 211 st and buzy jamaica ave Quees village.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I just picked up my to-go order from doordash and I dealt with the most sour customer service representative for this establishment that I have ever seen. She was an older woman in her late 50s or 60s with blonde hair and glasses and all the personality of an angry wet Rock. I did ask her a question in regards to my to-go order because I have come to this establishment before and sometimes they forget to put my to go order forward so I asked her if the to-go order that was hiding behind the pickup space was mine, because it's happened to me before at this establishment where they forget to put my to-go order in the to-go area. The Dunkin Donuts representative very rudely said it's not ready yet. Then when it was ready she slid my bag across the counter and said nothing to me other than your order and when I said I hope you have a good day she turned her back on me and said nothing. Rude customer service an individuals such as that should not be in this industry. I've worked customer service for 28 years of my life and I would never treat a customer that way. I understand that people don't want to work long hours and in chaotic environments but being that this woman is of a more mature age she should know better and should set the example for customer service for her fellow employees. I used to come to this establishment every morning every day I work, which is 6 days a week. Because of rude people like her I don't want to go to your establishment at all.
Do better for the sake of your business because people with that work attitude will ruin it.
Atmosphere: 3
Food: 3
Service: 1
The staff here are super rude
Service: 1
Been going there for as long as I can remember. Recently the newer staff have huge attitude problems, never say thank you or your welcome back to you and barely put their arm out the window so I have to jump out of my window to try and reach it. The coffee I go there for twice a day is enver made right anymore but the tag is correct so it's just pure laziness. I am about done going there.
Atmosphere: 2
Food: 2
Service: 1
I have been getting a large coffee: 6 vanilla bean cool syrup, 6 equal and 6 cream for years. The last few months, the coffee is bitter, not sweet the way i love. I know they aren't doing what I ask and it's unfortunate because I was buying 4 a day. No longer going there. How can a coffee place not get the one thing right I ask for every day??? Sad because I love supporting businesses in my area.
Atmosphere: 2
Food: 3
Service: 4
🤢🤢 there donuts are disgusting, it is not clean in there and the food literally taste like a dirty rag. I'd eat off the ground before eating here again 🤢 I'm calling public health 👌🏽👌🏽 this place is not suitable for a dog nonetheless humans.
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