Burger King
4035 NY-31, Liverpool
(315) 652-1967
Recent Reviews
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My wife and I went here to grab some food. My hamburger was the size of a slider hamburger and it didn't even taste warm. The sodas were flat coming out of the soda machine. The chicken fries I ordered were lukewarm and hard. my wife's double cheeseburger looked poorly made. the burger didn't seem to be cooked all of the way.The outside of the store could have used a good cleaning as well as the inside. The windows were dirty and a dining area look like it could have used a quick cleanup.. these are reasons why businesses fail because nobody gives a crap.. if Burger King decides to downsize it stores maybe this is one of them that should be put on the list.
Atmosphere: 1
Food: 1
Service: 2
Is Burger King they're all the same three stars for all fast food unless they're completely horrible
On Saturday night around 5PM, me and my fiancé stopped here to get some food on our way to a work Christmas party because it was a long drive. The drive-through line was moving very slowly, but obviously that happens so no big deal, the issue was once I got to the window. I ordered a couple cheeseburgers a soda and a 4 piece of mozzarella sticks, they took my money, gave me my soda and then for over 10 long minutes I sat there and watched the employees just play with bags and supplies, no updates on my food or anything, the line was very backed up and due to being in a rush to make it to the party I had to leave without our food I paid for. Almost 30 minutes wasted and I ended up being late to the party, fast food? The absolute worst service I’ve ever seen at any fast food place and that’s saying a lot. If I could give zero stars I would!
Service: 1
Me and my girlfriend stopped on our way home and our fries way under done. Wet and soggy not even done. How do you not notice that? Completely sucked
Atmosphere: 1
Food: 1
Service: 1
Food was great but it took 20 minutes to make 1 whopper. The staff gave compensation by giving us free food but the nice kind elderly man in front of us in line got mustard on his burger which he was allergic to and staff said that they were too busy to fix it while it was me and the guy behind me. There was garbage all over the tables.
Atmosphere: 3
Food: 5
Service: 2
The fryer was down when I went. Kind of a bummer
They couldn't even get a simple order right
Atmosphere: 1
Food: 1
Service: 1
What an absolute nightmare!! Waited at the drive thru speaker for 10 minutes finally went to the window they said we have to go back around and order but they won’t answer the speaker? 🤦🏻♂️ The blonde girl working the front counter is an absolute snob . Lost business to McDonald!
Atmosphere: 1
Food: 1
Service: 1
They have the best staff out of all the burger kings ive ever been too always cordial and the food is always hot and fresh
Atmosphere: 5
Food: 5
Service: 5
I got a plain sundae and you think they would give you more then half the cup
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
For being a drive thru and waiting over 15min, no communication on wait time is absolutely ridiculous. Don’t go here if you have some here to be!
Food: 2
Service: 1
Friendly staff. 1/10 my food is incorrect and if it isn't even if it's my fault, they are stil willing to fix my mistake.
Lady working the drive thru was rude and had a horrible attitude. Her tone and demeanor was miserable.
Atmosphere: 1
Food: 1
Service: 1
People are nice. Service here is way better than McDonald's or Wendy's or Taco Bell any day anytime. They actually care about customer service.
Atmosphere: 5
Food: 5
Service: 5
Messed up my order twice. This place sucks
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