This is one of our worst experiences at any Burger King ever. Location:Oswego Rd in Liverpool NY. We ordered 2 Whopper Meals and buns were stale, toppings were messy in wrapper and not on the burger itself and sandwiches were cold like they'd been sitting a longtime. Fries were hot and fresh. Very disappointed in our experience.
I am a doordash driver and the Dr Pepper ran out these lazy employees did not want to change it. They said just ask them what else do they want after they said they were changing. I was mad so I left with the food because I don't want my customer's food to get cold. So I just decided to grab a sprite. Real quick and left with the customers. Full but Burger King, you guys need to get it together if there's anyone that doesn't want to do their job, just fire them. There's plenty of people wanting to work out here.
Atmosphere: 1
Food: 1
Service: 1
Ron Seniska
Fries were hot as requested, but whoppers were cold. Store seemed very disorganized. Fries were also far too heavily salted.
Atmosphere: 2
Food: 2
Service: 2
Desa Carbone
I asked for cheese on the whoppers and none of them had it . Bad enough the burgers are getting
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Whopper
Seth Bogoniewski
I enjoy burger King. Their less expensive options are better than McDonald's, being that those two chains purpose in life is to be inexpensive. BK used to have a good app, but it seems they're the first to lose user experience... I have ordered ahead on the app at this store on my breaks at work, 3pm, but somehow even with saying "I'm here" 5 minutes ahead of time I still have to sit in the store and wait 10 minutes to get my food. Moe's can make a burrito to order faster than FAST FOOD can make a burger with a 5 minute head start. That is outrageous considering I paid and ordered ahead of time... I won't be relying on this location to supply me with food on my meal breaks anymore since they have made me late back to work multiple times, while other chains that are further could supply more consistently on time
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Burger, Onion Rings
mario 156
I got sick from our horrible whopper never again won't never eat here never
i asked for bacon on my burger with zesty sauce. PAID FOR THEM. and DID NOT receive them. food is cold , and tastes like it’s been sitting out for hours. this happens every time i go here and it’s disgusting and unexeptable. especially when i have to wait 30 minutes to even receive the food. if i wait 30 minutes i expect my food to be fresh. i’m disappointed in this dirty place and will never be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
Mike Nobody
Here on a weds at 735pm . Nobody in line , and I waited 8 minutes for someone to take my order. Then I waited 10 more minutes to get cold onion rings and burgers. All while the 6 or 7 people working were doing nothing.
Atmosphere: 1
Food: 1
Service: 1
Cmurrell
Was doing a DoorDash order and the worker saw me and ignored me until I had politely asked about my order. Then she goes on her phone and doesn’t check on the status of my order. Easiest job and they don’t even care. Terrible
Atmosphere: 1
Food: 1
Service: 1
Tyhler Novac
Super slo service.. person making sandwiches. Also not wearing uniform and threw made sandwiches not happy on this trip to B.
Atmosphere: 5
Food: 5
Service: 1
WHITE BEAR
Lady was extremely rude. I guess she was the only one working that night. But it wasn't busy at all. Se told us it was gonna be a while before we could even order. The drive thru was apparently a higher priority. So we left without being able to order. VERY UNSATISFIED. I guess customers satisfaction doesn't mean a thing anymore.
This is a really good Burger King the food is really good and I love eating there
Fast food... occasionally, my order is not what I want but still fast food.
Atmosphere: 2
Food: 3
Service: 3
Also great service and great value for the amount of food you get. I have 3 kids and it's affordable and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg & Cheese Biscuit Meals
This is one of our worst experiences at any Burger King ever. Location:Oswego Rd in Liverpool NY. We ordered 2 Whopper Meals and buns were stale, toppings were messy in wrapper and not on the burger itself and sandwiches were cold like they'd been sitting a longtime. Fries were hot and fresh. Very disappointed in our experience.
Food: 2
Service: 4
Recommended dishes: Burger, French Fries, Onion Rings, Bacon Cheeseburger, Caramel Sundae, Cheeseburger, Whopper, Crispy Chicken Sandwich, Bacon King, Double Sausage Egg & Cheese Croissan'Wich, Double Whopper, Original Chicken Sandwich, Hamburger, Chicken Fries, Chicken Nuggets
Got my order wrong.
Atmosphere: 2
Food: 3
Service: 2
I am a doordash driver and the Dr Pepper ran out these lazy employees did not want to change it. They said just ask them what else do they want after they said they were changing. I was mad so I left with the food because I don't want my customer's food to get cold. So I just decided to grab a sprite. Real quick and left with the customers. Full but Burger King, you guys need to get it together if there's anyone that doesn't want to do their job, just fire them. There's plenty of people wanting to work out here.
Atmosphere: 1
Food: 1
Service: 1
Fries were hot as requested, but whoppers were cold. Store seemed very disorganized. Fries were also far too heavily salted.
Atmosphere: 2
Food: 2
Service: 2
I asked for cheese on the whoppers and none of them had it . Bad enough the burgers are getting
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Whopper
I enjoy burger King. Their less expensive options are better than McDonald's, being that those two chains purpose in life is to be inexpensive. BK used to have a good app, but it seems they're the first to lose user experience... I have ordered ahead on the app at this store on my breaks at work, 3pm, but somehow even with saying "I'm here" 5 minutes ahead of time I still have to sit in the store and wait 10 minutes to get my food. Moe's can make a burrito to order faster than FAST FOOD can make a burger with a 5 minute head start. That is outrageous considering I paid and ordered ahead of time... I won't be relying on this location to supply me with food on my meal breaks anymore since they have made me late back to work multiple times, while other chains that are further could supply more consistently on time
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Burger, Onion Rings
I got sick from our horrible whopper never again won't never eat here never
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
i asked for bacon on my burger with zesty sauce. PAID FOR THEM. and DID NOT receive them. food is cold , and tastes like it’s been sitting out for hours. this happens every time i go here and it’s disgusting and unexeptable. especially when i have to wait 30 minutes to even receive the food. if i wait 30 minutes i expect my food to be fresh. i’m disappointed in this dirty place and will never be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
Here on a weds at 735pm . Nobody in line , and I waited 8 minutes for someone to take my order. Then I waited 10 more minutes to get cold onion rings and burgers. All while the 6 or 7 people working were doing nothing.
Atmosphere: 1
Food: 1
Service: 1
Was doing a DoorDash order and the worker saw me and ignored me until I had politely asked about my order. Then she goes on her phone and doesn’t check on the status of my order. Easiest job and they don’t even care. Terrible
Atmosphere: 1
Food: 1
Service: 1
Super slo service.. person making sandwiches. Also not wearing uniform and threw made sandwiches not happy on this trip to B.
Atmosphere: 5
Food: 5
Service: 1
Lady was extremely rude. I guess she was the only one working that night. But it wasn't busy at all. Se told us it was gonna be a while before we could even order. The drive thru was apparently a higher priority. So we left without being able to order. VERY UNSATISFIED. I guess customers satisfaction doesn't mean a thing anymore.
Service: 1