Drinks are always made correctly, but the customer service is never very good… We just picked up a mobile order and the person handing us our drink didn’t say one word to us the whole time. Not even after we received the drink. So it was a very weird interaction being handed a drink without a word being said to you. I’ve been here before and other employees just seem miserable.
Atmosphere: 1
Food: 4
Service: 1
Tyler Pease
The food is fine. But when your standing there waiting for your food and the employee is talking bad about you in loud enough for you to hear its pretty rude and uncomfortable.
Service: 1
Shanna Henry
This is THE WORST Dunkin I ever tried to go to! They have no human to take your order, but a stupid kiosk. I had trouble placing am order, and trying to get a human to help was nearly impossible. Then, after I finally completed my order, it wouldn't accept cash. This is BULLSHIT! DON'T HAVE A BUSINESS IF YOU CAN'T USE ACTUALLY PEOPLE!!! I left pissed off, with no food. Going to an actual Dunkin with actual human beings working there!
Atmosphere: 1
Food: 1
Service: 1
Allen Mitts Jr
Employees always seem to be grumpy at this location. Seems to take forever to get order at thru. Long wait times between order at kiosk and pickup.
Atmosphere: 1
Food: 4
Service: 1
Heather Shelley
Heather has horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
James Casey
Babes. Good
Joseph W. Scott Sr. (MANOFPURPOSEONPURPOSE)
Mocha icecoffee
donna lord
Why does it take ten minutes for 2 drinks? Won't go back unless I feel like dealing with a rude person ?
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Iced Macchiato
Morrigan Watson
Mikayla was so fast and efficient while being the most kind human being ever. Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Travis
This place used to be the slowest Dunkin around, I used to drive 10 mins outta the way to go to a different one. BUT they have improved incredibly. Same speed, if not faster than most. 4 stars cause it's Dunkin, and let's be honest, Dunkin food is meh at best now days. Coffee still #1
Atmosphere is your normal Dunkin' Donuts the food is okay sort of thrown together customer service is medium to slow no matter how busy or slow it is but as far as coffee I can see why a lot of people like it but I am a Starbucks fan always
As im waiting for my order off coffee im writing this review. No matter what time you come here, the workers here always have an attitude. I come to this dunkin because its on my way to work. At this point a rather pass work and go to a different dunkin. Horrible customer service. New employees is needed!!
AS
My daughter and I was there Friday 3/8/24, she wanted donuts and hot cocoa before going to school. When we arrived there was one person ahead of us in line. We patiently waited for our turn but that took a while to come. The cashier April literally called customers that were standing behind us up to get service before completing the customer before us order and taking ours. When April finally completed the customer ahead of us order instead of waiting on us she disappeared in the back so long that eventually another cashier came up to help us, as if Apirl sent her because she didn’t want to wait on us. April finally came from the back after 3-5mins by then the new cashier gave us our donuts but not my daughter’s hot cocoa. We had to wait another 5mins or so before someone else working there noticed that we were not being helped and offered to get the hot cocoa for us. My 11year old daughter asked me after”Mom do you think the woman treated us like that because we are BLACK?!” She asked that because every customer that April took before us was not “Black”. It was by far the worst experience ever! And my daughter had to experience racism which was very hurtful because I’ve told her that we can be friends with anyone NO matter their race as long as they are respectful and kind to us. The way she treated us makes me never want to support another Dunkin Donut ever again!
Service: 1
J. Allen D.
Skip the mass produced donuts. Get the coffee.
Atmosphere: 4
Food: 1
Service: 4
Nobody
Came to this Dunkin 2/1/24 the guy at the drive thru, his headset seemed not to be working, not sure if he was intentionally trying to ignore me just because I was African decent. When I pulled up to the window I caught him counting multiple twenties at the register and shoving them into his pocket. I seriously hope he goes to jail after that reckless mess!
Drinks are always made correctly, but the customer service is never very good… We just picked up a mobile order and the person handing us our drink didn’t say one word to us the whole time. Not even after we received the drink. So it was a very weird interaction being handed a drink without a word being said to you. I’ve been here before and other employees just seem miserable.
Atmosphere: 1
Food: 4
Service: 1
The food is fine. But when your standing there waiting for your food and the employee is talking bad about you in loud enough for you to hear its pretty rude and uncomfortable.
Service: 1
This is THE WORST Dunkin I ever tried to go to! They have no human to take your order, but a stupid kiosk. I had trouble placing am order, and trying to get a human to help was nearly impossible. Then, after I finally completed my order, it wouldn't accept cash. This is BULLSHIT! DON'T HAVE A BUSINESS IF YOU CAN'T USE ACTUALLY PEOPLE!!! I left pissed off, with no food. Going to an actual Dunkin with actual human beings working there!
Atmosphere: 1
Food: 1
Service: 1
Employees always seem to be grumpy at this location. Seems to take forever to get order at thru. Long wait times between order at kiosk and pickup.
Atmosphere: 1
Food: 4
Service: 1
Heather has horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Babes. Good
Mocha icecoffee
Why does it take ten minutes for 2 drinks? Won't go back unless I feel like dealing with a rude person ?
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Iced Macchiato
Mikayla was so fast and efficient while being the most kind human being ever. Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
This place used to be the slowest Dunkin around, I used to drive 10 mins outta the way to go to a different one. BUT they have improved incredibly. Same speed, if not faster than most. 4 stars cause it's Dunkin, and let's be honest, Dunkin food is meh at best now days. Coffee still #1
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Atmosphere is your normal Dunkin' Donuts the food is okay sort of thrown together customer service is medium to slow no matter how busy or slow it is but as far as coffee I can see why a lot of people like it but I am a Starbucks fan always
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Croissant, Munchkins Donut Hole Treats, Donuts, Egg and Cheese
As im waiting for my order off coffee im writing this review. No matter what time you come here, the workers here always have an attitude. I come to this dunkin because its on my way to work. At this point a rather pass work and go to a different dunkin. Horrible customer service. New employees is needed!!
My daughter and I was there Friday 3/8/24, she wanted donuts and hot cocoa before going to school. When we arrived there was one person ahead of us in line. We patiently waited for our turn but that took a while to come. The cashier April literally called customers that were standing behind us up to get service before completing the customer before us order and taking ours. When April finally completed the customer ahead of us order instead of waiting on us she disappeared in the back so long that eventually another cashier came up to help us, as if Apirl sent her because she didn’t want to wait on us. April finally came from the back after 3-5mins by then the new cashier gave us our donuts but not my daughter’s hot cocoa. We had to wait another 5mins or so before someone else working there noticed that we were not being helped and offered to get the hot cocoa for us. My 11year old daughter asked me after”Mom do you think the woman treated us like that because we are BLACK?!” She asked that because every customer that April took before us was not “Black”. It was by far the worst experience ever! And my daughter had to experience racism which was very hurtful because I’ve told her that we can be friends with anyone NO matter their race as long as they are respectful and kind to us. The way she treated us makes me never want to support another Dunkin Donut ever again!
Service: 1
Skip the mass produced donuts. Get the coffee.
Atmosphere: 4
Food: 1
Service: 4
Came to this Dunkin 2/1/24 the guy at the drive thru, his headset seemed not to be working, not sure if he was intentionally trying to ignore me just because I was African decent. When I pulled up to the window I caught him counting multiple twenties at the register and shoving them into his pocket. I seriously hope he goes to jail after that reckless mess!
Atmosphere: 1
Food: 1
Service: 1
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