Five Guys
3810 NY-31, Liverpool
(315) 715-4485
Recent Reviews
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It's usually pretty good, but the high prices really put a damper on things. I honestly wonder how they get so much business with these prices. I ordered one double cheeseburger and one milkshake and it came to around $20. I did not order fries, but if I had it would have close to $30 just for myself.
Atmosphere: 2
Food: 4
Service: 3
Great burgers and awesome fries.
Atmosphere: 3
Food: 5
Service: 4
Veggie sandwich is very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cajun Fries, Veggie Sandwich
Good food good prices. No charge for extra add on items. FF serving is huge.. cafeteria atmosphere. Counter order and pick up. Free peanuts while you wait. Mainly hamburgers any way you want them. Also have hot dogs.. FF .. milk shakes. Toppings free includes bacon cheese onions fried or raw mushrooms .has a veggie sandwich... Very good.cpuntwr order and pickup.. no drive thru. Nobody in lobby.. no waiting
Atmosphere: 3
Food: 3
Service: 4
So really the rating here should be four stars but I decided to do five stars reason for this was the food was absolutely amazing, however. while looking at the menu me and my wife, being the first time at a five guys decided, we would share a burger. so we decided to order the normal bacon double cheeseburger and my wife wanted mushrooms on the side. well after that my wife decides to run off to the bathroom the cashier decides to tell me that she can split the burger in two and just put the mushrooms on the other one. But it'll just be one Patty and will each have our own Burger. Now mind you I'm thinking they're doing this out of kindness and put it on another bun or maybe there was a deal so I wouldn't be spending as much. However, upon paying for it I did notice a huge change in price didn't think much of it cuz I order multiple things such as their fries in a shake. I didnt realize that she had changed the order to two single burgers that were I think roughly 8 to 10 dollars. So I ended up spending an extra $10 for an extra Burger when me and my wife we're just going to split one there's no screen to physically show you what your order looks like as is being made and that their lies the problem they should have a screen so we can see exactly how they're ringing it up. The food was great and it wasn't cheap. However I felt taken advantage of I can get close to the same quality somewhere else without have to being worried about upselling. A lot of people recommend five guys hey I'm not going to lie the food is excellent just be wary about what you're doing there if they have a chance to make more money does split up that order to make it more. I however have a family of six that's a little too many people and then prices are a little too high.
P.s. The Bacon Shake was NOT good. Even my kid said no. That was a waste. And the cashier suggested it saying it's was their biggest seller. Completely taken advantage of. Or that old lady has horrible taste.
Atmosphere: 4
Food: 5
Service: 3
Staff are amazing, our family has gluten issues and they are so accommodating, they make everything in a separate station and sanitize the area and make everything separate so there is no cross contamination they were so nice and helpful in this matter. My child asks to go here all the time now because they made their experience so great.
Atmosphere: 5
Food: 5
Service: 5
Love that the food is always how and fresh!
Atmosphere: 4
Food: 4
Service: 4
I can't remember a time I had bad food here. This location in particular is always on point with anything I order. The staff is friendly, the place is clean and with prices of fast food why wouldn't you go here instead of McDonald's or BK when this place has real ingredients for their food. Thanks for always making it a good idea to get a real burger and fries.
Atmosphere: 5
Food: 5
Service: 5
Very busy. There is a wait time but worth the wait
Atmosphere: 5
Food: 5
Service: 3
Burgers are always delicious and the fries . They need to add chili and cheese for the fries. Hint hint.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awesome service and awesome food.
Atmosphere: 4
Food: 4
Service: 4
Food is fantastic, prices are insane only go here if your job is paying for it.
Atmosphere: 4
Food: 5
Service: 3
By far the slowest location I’ve ever been to, makes the orders out of order and leaves people standing around all night waiting. Staff spends the entire time chatting instead of working. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
I'm not sure if five guys has changed something but their burgers have seemed to have changed in the last couple months. Burger I got today was tasteless The sauteed mushrooms more tasted like they hadn't been boiled or came straight out of the can
Best burgers for your buck, not cheap but good
Atmosphere: 4
Food: 5
Service: 4
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