Friendly's

3873 NY-31, Liverpool
(315) 546-0217

Recent Reviews

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Gerri Domicolo

Not very friendly.

Atmosphere: 2

Food: 3

Service: 2

Breannna Piscitelli

Kyung was awesome, she was very personable and made awesome suggestions. They had a really good deal with a soda float for a dollar and we had a great time!

Atmosphere: 5

Food: 5

Service: 5

Sandra Blake

Always delicious

Atmosphere: 5

Food: 5

Service: 5

Ashley Popenfuss

The owner of this place should be ashamed. Half of these negative reviews are because of ownership negligence. Our server was doing work she does not get paid to do. I advised her to call the labor board. The staffing issue is clear because of unethical working conditions. I’ve never sat in a restaurant that’s closed because of being short staffed. I’ll never be back.

Atmosphere: 1

Food: 1

Service: 5

Armani Derousie

Grace was fantastic she subbed in for another waitress because that other waitress got sent home, and savanna she was awesome to she was very nice to us and just in general very kind

Atmosphere: 5

Food: 5

Service: 5

Glenn white

We had an issue with a waitress. Grace & Savannah stepped up and made our experience great. Grace stepped in and was our waitress. She helped and got everything fixed from
The previous waitress. Grace was a saint and will definitely go back because of her.

Atmosphere: 5

Food: 4

Service: 5

Brittany Derousie

Grace=amazing she stepped in when a bad server was not doing anything and she was just so nice, and Savannah she was really great too she was just amazing she was nice and kind AMAZING SERVICE!

Atmosphere: 5

Food: 5

Service: 5

Noah Barnes

Grace was a great server her coworker was doing something else and she stepped up and was a great server the staff was super nice and I would suggest coming

Atmosphere: 5

Food: 5

Service: 5

James Bozeat

They was a lot of food items that they we're out of

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Reese's Peanut Butter Cup Sundae, Ice Cream Sundae, French Fries, Hamburger, Steak, Waffle Fries, Mini Mozzarella Sticks, Mint Cookie Crunch Sundae, Hot Fudge, Philly Cheese Steak, Reese's Pieces Sundae, Hunka Chunka PB Fudge Sundae, Retro Royal Banana Split

Alexandra Corron

This was the best experience I could’ve have, had. The food was top tier and the service was amazing! The kitchen manager was (Aiden) was the sweetest person I’ve met to to date! 9/29/25 I went out to eat before my movie premiere and I had the best diner I’ve had in years! And I make food from scratch! Loved everyone there and kitchen manager needs a raise for all his hard work! Keep it up you guys you’re killing it!💯

Atmosphere: 5

Food: 5

Service: 5

Colin Deegan

Aiden is absolutely amazing. Couldnt have asked for a better experience we will be back soon.

Atmosphere: 5

Food: 5

Service: 5

Paul Ketchum

Yesterday my wife and I experienced the most unpleasant dining experience we can remember at the Friendly's on Route 31 in Clay. We were seated right away, but watched orders being taken from customers who arrived well after we had. It was only after my wife summoned the staff that a waitress came to our table and excused her oversight by saying that no one had told her about us. My wife ordered New England fish and chips, and I tried to order the senior cheeseburger without cheese. The waitress argued with me about whether I could get a cheeseburger without cheese, but I thought we had come to an agreement. When the food finally came, the fish was browned almost to a burned state. My sandwich was sans cheese, though. My wife commented that her fish looked more like chicken and the waitress stated that the serving was the last that they had on hand. We had to ask for ketchup although I had watched our waitress check the bottles on empty tables except ours. While we waited for our food, the people at the next table called the waitress over to complain that the bill they were given was not for the food they had eaten. When our bill came, I noticed that I had been charged for the regular hamburger, not the senior portion. The bill came to about $37, comparable to a recent bill at a local steak house. We would have done better at the McDonalds next door. As we left, the waitress said something about things would be better next time. There ain't going to be a next time.

Atmosphere: 1

Food: 1

Service: 1

Douglas Bennett

Kyoung is amazing...We have known her for years. Best server ever!

Atmosphere: 5

Food: 5

Service: 5

sweetheartJ Grace

I have to say Aiden was absolutely amazing. We had a couple problems with our waitress and he did a wonderful job taking care of us and fixing the issues. Very nice young man

Atmosphere: 5

Food: 5

Service: 5

Bahemut

Friendly's is super underrated, the food is AMAZING and everytime we go its delicious 😋

Atmosphere: 5

Food: 5

Service: 5

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