Jack was an excellent waiter and a wonderful representative of the Red Lobster team. He was extremely busy but didn’t miss a beat. Not only was he very pleasant and welcoming but a true professional. Despite how busy he was, he never let it show. He treated all customers with excellent service and never rushed any customer from letting him know what they needed. He gets five stars. Barb and Sam Parsons
Atmosphere: 5
Food: 5
Service: 5
Travis R
Jamie is hands down the best waitress I’ve had she very kind and takes good care of me and my family when we come in I look forward to seeing her when we come to red lobster
Atmosphere: 5
Food: 5
Service: 5
jason towne
Not a big fan of seafood only reason I am writing is service was great I only had a ceaser sald
Atmosphere: 4
Food: 2
Service: 5
Julie Souleoplk lol o zzzz ax aa
We ate at Red Lobster in Clay,NY on Friday, August 29th. Shout out to: Carl who greeted and seated us as he was friendly, accommodating and fun. Cassie our waitress is prompt, professional, available and excellent. Please thank them for us!
Atmosphere: 5
Food: 5
Service: 5
ryanlee275
Great service. Amy was quick, made sure to fill our drinks and helped with anything we needed.
Atmosphere: 5
Food: 5
Service: 5
James
Dont buy steak at red lobster.
Atmosphere: 5
Food: 2
Service: 5
Stephanie L
I recently visited Red Lobster in Liverpool . I had not been in many many years and was pleasantly surprised ! Greeted warmly , our server Nick was so professional , personable and patient in checking special requests. I had a Shrimp Caesar salad along with their excellent famous Biscuits . Thank you mgt & Nick. We will return and ask for your table !
Atmosphere: 5
Food: 5
Service: 5
gwen s
The lobster bisque was too thick and the seafood boil was very disappointing! Nothing in the boil tasted fresh. I ordered Cajun butter seasoning and it was just butter, no flavor at all. Later on that night, my husband had a very bad allergic reaction to the lobster from the boil. The only reason why we went was because of the commercial I seen for the boil. Definitely not worth the price we paid!! The couple sitting behind us sent a steak back and the manager came out to address the situation. The waitress asked if our food was ok and my husband told her about his order and the manager never came to our table. I wonder why??? Definitely will not be going back.
Atmosphere: 3
Food: 1
Service: 3
Policies Procedures
Mia helped me decide what to order. Her attention was just right - not too much, not too little. My bar drink was perfect. Great night out.
Food was good as per usual but our server Erica made the meal! You can tell when someone doesn't care and she was quick to ask us how the food was, if we needed anything, she refilled our drinks promptly. This location has proved to be superior in customer service, 10/10 will be back!
Atmosphere: 5
Food: 4
Service: 5
Billy Bob Jim Bo Dean
Server (Cassie) was very pleasant, your host Carl was very friendly and made us feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Abby D
I went to Red Lobster for lunch with colleagues. The food was good but the host Carl was absolutely amazing. Very pleasant and welcoming! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Maria Moynihan
Carl was extremely helpful and we enjoyed Jessica our friendly server
Jack was an excellent waiter and a wonderful representative of the Red Lobster team. He was extremely busy but didn’t miss a beat. Not only was he very pleasant and welcoming but a true professional. Despite how busy he was, he never let it show. He treated all customers with excellent service and never rushed any customer from letting him know what they needed. He gets five stars. Barb and Sam Parsons
Atmosphere: 5
Food: 5
Service: 5
Jamie is hands down the best waitress I’ve had she very kind and takes good care of me and my family when we come in I look forward to seeing her when we come to red lobster
Atmosphere: 5
Food: 5
Service: 5
Not a big fan of seafood only reason I am writing is service was great I only had a ceaser sald
Atmosphere: 4
Food: 2
Service: 5
We ate at Red Lobster in Clay,NY on Friday, August 29th.
Shout out to:
Carl who greeted and seated us as he was friendly, accommodating and fun.
Cassie our waitress is prompt, professional, available and excellent.
Please thank them for us!
Atmosphere: 5
Food: 5
Service: 5
Great service. Amy was quick, made sure to fill our drinks and helped with anything we needed.
Atmosphere: 5
Food: 5
Service: 5
Dont buy steak at red lobster.
Atmosphere: 5
Food: 2
Service: 5
I recently visited Red Lobster in Liverpool . I had not been in many many years and was pleasantly surprised ! Greeted warmly , our server Nick was so professional , personable and patient in checking special requests. I had a Shrimp Caesar salad along with their excellent famous Biscuits .
Thank you mgt & Nick. We will return and ask for your table !
Atmosphere: 5
Food: 5
Service: 5
The lobster bisque was too thick and the seafood boil was very disappointing! Nothing in the boil tasted fresh. I ordered Cajun butter seasoning and it was just butter, no flavor at all. Later on that night, my husband had a very bad allergic reaction to the lobster from the boil. The only reason why we went was because of the commercial I seen for the boil. Definitely not worth the price we paid!! The couple sitting behind us sent a steak back and the manager came out to address the situation. The waitress asked if our food was ok and my husband told her about his order and the manager never came to our table. I wonder why??? Definitely will not be going back.
Atmosphere: 3
Food: 1
Service: 3
Mia helped me decide what to order. Her attention was just right - not too much, not too little. My bar drink was perfect. Great night out.
Atmosphere: 5
Food: 5
Service: 5
Great service!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was good as per usual but our server Erica made the meal! You can tell when someone doesn't care and she was quick to ask us how the food was, if we needed anything, she refilled our drinks promptly. This location has proved to be superior in customer service, 10/10 will be back!
Atmosphere: 5
Food: 4
Service: 5
Server (Cassie) was very pleasant, your host Carl was very friendly and made us feel welcome.
Atmosphere: 5
Food: 5
Service: 5
I went to Red Lobster for lunch with colleagues. The food was good but the host Carl was absolutely amazing. Very pleasant and welcoming! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Carl was extremely helpful and we enjoyed Jessica our friendly server
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Alfredo, Fried Shrimp
Great service. Friendly hardworking server.
Atmosphere: 5
Food: 5
Service: 5
Loading...