Red Lobster
3938 NY-31, Clay
(315) 652-3964
Recent Reviews
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My son and I have been going to Red Lobster for over 20 years for his birthday. We have had great meals and not so good meals but Today was the most amazing meal! The service was outstanding! Jack went up and beyond!! So highly recommend !
Atmosphere: 5
Food: 5
Service: 5
Mia was wonderful !! Allowed us extra time to order and filled our drinks without having to be asked. Had a great meal!!
Atmosphere: 5
Food: 5
Service: 5
Mia was amazing!
Atmosphere: 5
Food: 5
Service: 5
Very weird experience, waitress taking my to go order was very dry & short, not welcoming at all. Used a gift card & wanted to pay with tap/Apple Pay for the remaining balance and the waitress says “we don’t have tap” but as soon as I ask to cancel my order & get my gift card refunded all of a sudden she has a tap machine. Just a little weird, food is a 5/10 probably will not return, just had to put my gift card to use.
Atmosphere: 1
Food: 2
Service: 1
10/10 every time I come to this location. Ask for Bella, she is a delight. Great job to the entire team. Everything is always cooked to perfection & looks picture perfect.
Atmosphere: 5
Food: 5
Service: 5
Amy was amazing!!
Atmosphere: 4
Food: 4
Service: 5
Mia was our server tonight and she did a great job, she was very nice and made sure we had everything we needed and checked in on us a couple times! Over all a great experience!
Atmosphere: 5
Food: 5
Service: 5
Mia was great, everything came quickly and was delicious!
Atmosphere: 5
Food: 5
Service: 5
Pickup order was 30 minutes late, they didn’t even start cooking the biscuits until I had already been waiting at the bar for 20 minutes, it was supposed to be done before I even arrived, the restaurant totally empty too
Atmosphere: 1
Food: 1
Service: 1
Mia C l was amazing. She was sweet, attentive, and cared about our experience. 5 stars all the way!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Today my wife and I have been married 51 years. We wanted to go somewhere with a loving, friendly atmosphere and we found it at the Red Lobsters in Clay, NY. Thank you
Atmosphere: 5
Food: 5
Service: 5
Food was delicious, crab legs came out a little cold but we didn't mind. But what really stood out was our server, Jack M. Very kind and attentive, friendly, and easy going in just the right way; He even asked us if we wanted to go rolls, which hasn't happened for us previously. This made our dining experience extremely enjoyable! Will return!
Atmosphere: 5
Food: 4
Service: 5
Amazing bartender, very nice conversation and attentive.
Atmosphere: 5
Our waiter was Kevin and he went above and beyond to make sure we were satisfied with everything. The food was really good The only downside was I was a party of three two of them got like the whole surf and turf kind of thing and their steaks were tough. Obviously had nothing to do with our waiter but they were a little bit disappointed. Now I got the full whole seafood platter thing with shrimp and lobster and crab legs. Well I probably could have done without the crab legs because it was a battle and they won. But they did taste awesome So I guess it was worth the fight. Anyways for the majority I would give this place of five star rating because everything was good except for the steak. I hope this helps✌️
Atmosphere: 5
Food: 4
Service: 5
Ashley B was a phenomenal server at Red Lobster on Christmas! She managed to keep the holiday spirit alive with her warm smile and attentive service, even during the busiest time of the year. Her friendly attitude made everyone feel welcome, and she was incredibly efficient, ensuring that every guest’s needs were met promptly. Ashley’s attention to detail and genuine care turned a hectic holiday dinner into a memorable and enjoyable experience for everyone. Truly, she went above and beyond to make Christmas special at Red Lobster!
Atmosphere: 5
Food: 5
Service: 5
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