Red Lobster

3938 NY-31, Clay
(315) 652-3964

Recent Reviews

EF GF

Food warm but not hot

Atmosphere: 3

Food: 3

Service: 4

Christine Gardinski

I had coconut shrimp and hot shrimp at Red Lobster. Two kinds of shrimp and a side of cole slaw for $18. Very tasty but I thought somewhat over priced especially for the portion size.. However, it was very tasty. Biscuits were delicious as usual. Waiter was great. Best service !!. Will definitely go back.Vegetarian options: None. Just sides.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Coleslaw

Emily Bowen

I got the ultimate endless shrimp. I ate 5 shrimps including the new crispy salt and vinegar shrimp. ?. I love their parrot isle coconut shrimp as well. My daughter loves her kraft Mac and cheese and cannot forget the cheddar bay biscuits! All very good. Service was good, Griffin was our server. Good job guys! Yummy ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheddar Bay Biscuit

Matthew Hill

Short staffed so there is a wait but they are working

Atmosphere: 4

Food: 4

Service: 3

Geno Jessmone

Well it's Saturday dinner time. We were able to get a table less than 5 minutes. The service was excellent. Lexus was our waitress. She brought us our drinks and the baskets. We had a appetizers witch only took mayb 15 minutes. Dinner was not to far behind our appetizer. So my fish and chips were just ok. The fish seemed to be on the tough side tonight. First time for me to have to cut my fish with a knife. ?

Atmosphere: 4

Food: 2

Service: 4

Don Celentano

Great service. The food was okay, but a little pricey. It could just be me, but everything tasted very salty.Parking: The parking was great

Atmosphere: 4

Food: 4

Service: 5

Fudge

Lexus waited on me and my party of 7 , she was very patient, very attentive and very nice ! Food was amazing and her drink recommendations were 10/10 . Will definitely be back . It was also my grandma’s birthday she really enjoyed herself . Ask for Lexus she made our experience very pleasant .

Atmosphere: 4

Food: 5

Service: 5

Asia Lewis

It was my families first time eating at this location and the service was terrible. We sat at the table for an hour before our waitress brought us out any water or bread. The atmosphere wasn't pleasant very chaotic like a fast food restaurant. However, the food was decent. We will not be visiting this establishment again.

Atmosphere: 1

Food: 2

Service: 1

Andrew Vasquez

Finally tried some lobster with the Lobster FlatbreadPizza, I wasn't a fan but the rest of the food was good.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Red Lobster Biscuits

T Bone

Everything was good but not great. Although my girlfriend loved the snowcrab legs. On a slow Sunday lunch the service seemed lacking, however friendly and pleasant. My mixed drinks came out in a different height and shaped glass each time and weren't worth what they cost. Also received the wrong side but I wasn't charged the "upgrade" price for the mac&cheese with bacon. Overall not a bad experience just kinda sub-par. For the price point per person I feel like I could have gone to many other local restaurants and had a better time.

Atmosphere: 5

Food: 4

Service: 4

Theresa Wilkins

Great food and service!

Atmosphere: 5

Food: 5

Service: 5

Laurie Powers

Manager well she was very very rude. We normally go once a month and last time will be the last time. I emailed and never never heard back. That is why the parking lot is always empty.

Atmosphere: 3

Food: 3

Service: 3

Chris Welch

Cassandra is a 5 star waitress. I noticed employee scrubbing the seats and cleaning floors. The restroom was very clean.

Atmosphere: 5

Food: 5

Service: 5

Sarah Horton

If I could give less than one star, I would. Last evening we ordered over $100 worth of food for delivery as a Valentines treat for ourselves and our children. The delivery was on time but when we looked at our order 1/3 of the food was missing, and what was included, was unacceptable to say the least. we ordered a $60 family fish dinner. The fish was flavorless, smelled old and overcooked. We also ordered chicken tender kids meals and 1/3 of their order was also missing. I did call the restaurant, and the girl on the phone was very nice and offered a partial refund. That being said, I think that the right thing to have offered, would have been to send the parts of the order that were missing. I understand there is delivery and tip fees but ultimately their mistakes were not my fault. I paid the first round of delivery fees and tip only to have a 1/3 of our food not included. Highly disappointed, and will never patronize that restaurant again. The picture included does not show how small this position for $60 was. If you know how small the biscuits are, you might be able to tell.

Atmosphere: 1

Food: 1

Service: 1

Kathy Martin

Food & service fine.. outrageously expensive for lunch! $16.99 shrimp scampi no rice etc , had to pay $3 extra for a salad. $10 for a wine.. crazy for a chain restaurant w frozen seafood! Won't be back.

Atmosphere: 5

Food: 3

Service: 4

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