Ideal place to take the children to enjoy an Ice Cream. Variety of flavors and toppings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pomegranate and Mango Frozen Yogurt with Mochi and Bursting Strawberry Bubble, Salted Caramel
Rob Cervoni
BEAUTIFUL CLEAN STORE FRIENDLY STAFF AMAZING FROZEN YOGURT AND TOPPINGS
Atmosphere: 5
Food: 5
Service: 5
nyla arencibia
Very great workers! Was greeted politely and were extremely welcoming. Love the place and go here all the time! Highly
Atmosphere: 5
Food: 5
Service: 5
Laura Sued
I was hesitant to share my experience because my kids usually LOVE going to 16 handles, however, the 2 female employees working Monday evening on 2/19/24 should reflect and consider if a job in customer service is for them. They treated myself and my family with entitlement, rudeness, going as low as to go after my 4 year old son. That’s where I draw the line. I would appreciate a call from corporate because these girls should no longer be employed at a familyfriendly establishment.
Atmosphere: 1
Service: 1
kerriann torres
Best froyo place ever! Everyone’s so nice and welcoming! Froyo is amazing too.
Atmosphere: 5
Food: 5
Service: 5
Newton Pereira
Total ripoff be aware. Came here with my 2 kids. Lady asked me to put the cups on the scale. She weighed the first 2 cups and then she asked me to put the other cup and weighs again. All 3 cups were 26.7 oz and the 2 first ones 19.1oz. She charged us for the first 2 cups and then for the 3 cups. Scam artists. 3 small cups 40$. Tried to speak to the girl and she would not listen. Be aware they are stealing people's money. Such a shame, my kids liked it here, never coming back! I am so disgusted at this place! Shame on you!
Atmosphere: 2
Food: 2
Service: 1
Pilar Carbone
The Manager, was working. I asked her if my granddaughter could have a small spoon so she could sample a flavor that she never had to see if she wanted it. The manger was so rude and unprofessional, she stated with an attitude “we do not do samples “. I asked her that my granddaughter just wanted to see if she liked that flavor. The managers said I am the manager , no samples as per corporate. This is no way to speak to a customer I have worked in retail for 20 years. If this person worked for me she would be out of a job!! She needs to be talked to.!!On the review a customer wrote “free flavors” Kindly state in writing on the wall where customers can see “ No Samples” if this is your policy!
Atmosphere: 3
Food: 3
Service: 1
zobia Rashid
Lovely staff and great yogurt!!
Atmosphere: 5
Food: 5
Service: 5
Grace Pena
Love this place service is good the workers are so sweet and everything is clean and delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Froyo
Stephanie Dieudonne
Best customer service ever!!!! So many diff flavors that all taste amazing, the environment is clean and
2 cups of yogurt was $27 that’s just insane. I feel like I got totally ripped off. And you can’t even get a sample to try it. I almost walked out but the lady behind the counter was very nice and I felt bad. I will never return to this place. Total rip off!
Atmosphere: 1
Food: 1
Service: 1
ashia wig glam gibson
Great ice
Atmosphere: 5
Food: 5
Service: 5
Natasha K
Really fun place, been going for what feels like forever and the service is always great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Froyo
David E.
Terrible and unreliable, totally disgusted with this business never to go again, terrible staff terrible attitude with the baker
Alyssa
I use to love this place the froyo is great and the majority of the shop is clean however twice now I’ve used their bathrooms and there has been FECAL MATTER still in the toilet. I should not have to tell staff to clean the bathroom as a customer. It’s completely killed my appetite for this place as I usually use the restroom before having the froyo.
Ideal place to take the children to enjoy an Ice Cream. Variety of flavors and toppings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pomegranate and Mango Frozen Yogurt with Mochi and Bursting Strawberry Bubble, Salted Caramel
BEAUTIFUL CLEAN STORE FRIENDLY STAFF AMAZING FROZEN YOGURT AND TOPPINGS
Atmosphere: 5
Food: 5
Service: 5
Very great workers! Was greeted politely and were extremely welcoming. Love the place and go here all the time! Highly
Atmosphere: 5
Food: 5
Service: 5
I was hesitant to share my experience because my kids usually LOVE going to 16 handles, however, the 2 female employees working Monday evening on 2/19/24 should reflect and consider if a job in customer service is for them. They treated myself and my family with entitlement, rudeness, going as low as to go after my 4 year old son. That’s where I draw the line. I would appreciate a call from corporate because these girls should no longer be employed at a familyfriendly establishment.
Atmosphere: 1
Service: 1
Best froyo place ever! Everyone’s so nice and welcoming! Froyo is amazing too.
Atmosphere: 5
Food: 5
Service: 5
Total ripoff be aware. Came here with my 2 kids. Lady asked me to put the cups on the scale. She weighed the first 2 cups and then she asked me to put the other cup and weighs again. All 3 cups were 26.7 oz and the 2 first ones 19.1oz. She charged us for the first 2 cups and then for the 3 cups. Scam artists. 3 small cups 40$. Tried to speak to the girl and she would not listen. Be aware they are stealing people's money. Such a shame, my kids liked it here, never coming back! I am so disgusted at this place! Shame on you!
Atmosphere: 2
Food: 2
Service: 1
The Manager, was working. I asked her if my granddaughter could have a small spoon so she could sample a flavor that she never had to see if she wanted it. The manger was so rude and unprofessional, she stated with an attitude “we do not do samples “. I asked her that my granddaughter just wanted to see if she liked that flavor. The managers said I am the manager , no samples as per corporate. This is no way to speak to a customer I have worked in retail for 20 years. If this person worked for me she would be out of a job!! She needs to be talked to.!!On the review a customer wrote “free flavors” Kindly state in writing on the wall where customers can see “ No Samples” if this is your policy!
Atmosphere: 3
Food: 3
Service: 1
Lovely staff and great yogurt!!
Atmosphere: 5
Food: 5
Service: 5
Love this place service is good the workers are so sweet and everything is clean and delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Froyo
Best customer service ever!!!! So many diff flavors that all taste amazing, the environment is clean and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
2 cups of yogurt was $27 that’s just insane. I feel like I got totally ripped off. And you can’t even get a sample to try it. I almost walked out but the lady behind the counter was very nice and I felt bad. I will never return to this place. Total rip off!
Atmosphere: 1
Food: 1
Service: 1
Great ice
Atmosphere: 5
Food: 5
Service: 5
Really fun place, been going for what feels like forever and the service is always great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Froyo
Terrible and unreliable, totally disgusted with this business never to go again, terrible staff terrible attitude with the baker
I use to love this place the froyo is great and the majority of the shop is clean however twice now I’ve used their bathrooms and there has been FECAL MATTER still in the toilet. I should not have to tell staff to clean the bathroom as a customer. It’s completely killed my appetite for this place as I usually use the restroom before having the froyo.