KFC

150 Merrick Rd Unit 154, Lynbrook
(516) 872-4259

Recent Reviews

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Devon Patrick

I have to wait at least 20 minutes every time i come here

Atmosphere: 1

Food: 1

Service: 1

Shalima Nazir

Quickly serve

Atmosphere: 5

Food: 5

Service: 5

Ivanhoe Bailey

Best tasting KFC in New York only in Jamaica i get this taste,

Stephen J. Schneider

Always love KFC! 🐥

Atmosphere: 2

Food: 5

Service: 4

Steven Morgenthaler

Got one order wrong

Atmosphere: 4

Food: 5

Service: 4

M Rodriguez

This KFC charged me twice for a $25 meal I never received. The staff refused to give me a receipt, claimed their system “wasn’t working,” and even after I showed the manager the charge on my bank app, he still insisted nothing went through and would not give me my food.

I only walked out with a separate mobile app order I placed inside just to feed my kids. Later that night, I found a second $25 charge from this location.

Now I’m fighting with my bank to get my money back and have reported this store to the BBB. KFC Corporate took weeks to respond and only offered a $20 dine-in voucher, which felt like a brush-off and didn’t address the $50 they took from me. Absolutely unacceptable service and zero accountability.

Trashawn Kirby

The disrespect! Never going back. I ordered 3pce Mikes Hot Honey chicken combo online. When i got home, i noticed that they gave me BBQ wings. They could have told me that they substituted the order, but instead decided to take it upon themselves to give me anything they so choose with my money. I dont know what is going on with KFC employees thinking they give whatever they want, but it has to STOP! What if i was allergic to BBQ sauce? They also gave me a very watery Lightning Mountain Dew. It doesnt even look like Mounrain Dew at all. Looks like Lemonade or something. This is the 2nd time this has happened with a mobile order from a KFC franchise. From now on im opening my order at the counter to make sure my order is correct. Too many online orders are rushed. People expect what they pay for. Do better please!

Atmosphere: 2

Food: 1

Service: 1

Steven Robinson

How is this establishment still in business ? It’s always empty, the workers barely speak English. SMH

Atmosphere: 2

Food: 2

Service: 2

Laurel T

The Lynbrook NY store needs a night manager ... The workers all act like they are too busy to bother coming to the counter to take your order even though there was no one else waiting ... This is not the first time.

Atmosphere: 2

Food: 4

Service: 1

It's Me

Never answers their phone. Food is mid

Atmosphere: 2

Food: 2

Service: 1

Vivek Hansraj

Food wasn't cooked.

Atmosphere: 1

Food: 1

Service: 1

Eddy Lemus

I stopped by today at 12:30 to get some fry chicken I ordered combo number 7 and the guy sounded like a person without principles
He was yelling at me asking if I want brown or light chicken so to me when I ordered any combo it has to be as is showing in the menu

If you want my recommendations do not go there
Most of times they have people that don’t have any idea how talk to customers and they give you something that you are not ordering

Atmosphere: 1

Food: 5

Service: 1

Pamela Mojica

pre-ordered my food and waited over 10 minutes at the window for it. I don’t call that fast food.

Food: 3

Service: 1

Peyton McDonald

Need more People for mobile Orders and Counter Orders

Service: 1

audwin sookra

Terrible service. I went in there and the staff didn't have a clue about their own menu. When I asked what are the differences between the meals the person told me that are the same and they weren't. I went to get my soda and when I pushed the orange soda root beer came out. When I asked if there was any orange she told me she didn't know because she is only helping out from another store. When I complained to the guy behind the counter he just looked at me shaking is head. When I said this is terrible service he preceded to come from behind the counter to approach me saying he wish he can come to my place and complain too. Staff is very rude which makes you question the management of this location.

Atmosphere: 1

Food: 1

Service: 1

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