Staff is rushed incompetent and have zero customer service skills. Food is overpriced crap.
Atmosphere: 1
Food: 1
Service: 1
Michael Kreisler
Make sure you check your order when they give it to you before you drive away. Twice in 2 weeks, my order was missing something I paid for. On a recent trip, hash brown potatoes were missing and 2 weeks before that, one of the two burritos that I was supposed to get with my order was missing!
Both incidents happened at the McDonald's on Merrick Avenue in Lynbrook, NY
Food: 3
Service: 1
Eddie Blanco
Very good 🍟
Atmosphere: 5
Food: 5
Service: 5
Will Simmons
Beautiful building just slow service
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cheeseburger, Crispy Chicken Sandwich, French Fries, Chicken Mcnuggets
Richard Sitt
The last two take out experiences - 1st - forgot to pack sauces and the cheese was not on the fish filet but on the box. 2nd - did not pack a spicy mccrispy sandwich. The staff needs to improve! The Manager did give me a complimentary fish filet today plus some nuggets but there’s nothing worse than going home and not having a meal for one person. Unfortunately you have to check your order before going home 😕
Food: 3
Service: 1
Nadir Sultan
One of the employees is soo disrespectful. He is a brown young man with curly hair, couldn’t read his name.
I was picking up a delivery order, he acted as if I was going to steal the food.
Service: 1
Navin Persaud
Iced or hot coffees always good in the morning!
Service: 5
Michael Goldstein
Cute little McDonalds. I used to come here with my dad after school or during the summer. It's a lot smaller than it was back then and got that home feeling. Staff is nice and it's kept clean.
I don't go to McDonald's often. But when I do the service is great! The people are very nice. The food is always delicious!! Most of all they are very clean. I love you McDonald's your selection of food is delicious!!
Atmosphere: 5
Food: 5
Service: 5
Ron
Ordered a meal on the app then added a large fries at the pay window. When I got to the pick up window, they gave me my stuff, but the fries where missing. I politely asked for my fries and the girl had an attitude and said I never ordered any. I asked to speak with a manager and he had an attitude as well. They said it was my fault I never ordered fries. Even after I showed them my receipt and the full order on the app, they still had an attitude. I've never had such a ridiculous and unprofessional interaction like this one. From both the employee and the manager. I'm tired of the attitude from the staff at this place and this has happened before. Never going here again.
Atmosphere: 1
Food: 1
Service: 1
Radha Persaud
Both parties in our car placed TWO orders on the app. We got to the drive thru and provided BOTH order numbers to the 1st cashier. I even added items to my order and paid. When we got to the second window to pick up and I was told there was no order. I showed the order from the app to the pick up window. I was told that I drove directly to the pick up window and by passed the cashier which I did not. The pick up window refused to give me my food and insisted that drove past the cashier. As a manager I would think you’d take a look at the orders on the app? Perhaps check with your cashier was inefficient and not paying attention? Or perhaps don’t accuse customers without exploring the entire situation? ? So many ways the manager could have handled this situation better
Atmosphere: 1
Food: 1
Service: 1
XavierAlien
place is an absolute joke with braindead idiots that work here
Drive thru was rapid and staff was polite.
Food: 5
Service: 4
Recommended dishes: Cheeseburger, French Fries
It's hot
Atmosphere: 5
Service: 5
Staff is rushed incompetent and have zero customer service skills. Food is overpriced crap.
Atmosphere: 1
Food: 1
Service: 1
Make sure you check your order when they give it to you before you drive away. Twice in 2 weeks, my order was missing something I paid for. On a recent trip, hash brown potatoes were missing and 2 weeks before that, one of the two burritos that I was supposed to get with my order was missing!
Both incidents happened at the McDonald's on Merrick Avenue in Lynbrook, NY
Food: 3
Service: 1
Very good 🍟
Atmosphere: 5
Food: 5
Service: 5
Beautiful building just slow service
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cheeseburger, Crispy Chicken Sandwich, French Fries, Chicken Mcnuggets
The last two take out experiences -
1st - forgot to pack sauces and the cheese was not on the fish filet but on the box.
2nd - did not pack a spicy mccrispy sandwich.
The staff needs to improve!
The Manager did give me a complimentary fish filet today plus some nuggets but there’s nothing worse than going home and not having a meal for one person. Unfortunately you have to check your order before going home 😕
Food: 3
Service: 1
One of the employees is soo disrespectful. He is a brown young man with curly hair, couldn’t read his name.
I was picking up a delivery order, he acted as if I was going to steal the food.
Service: 1
Iced or hot coffees always good in the morning!
Service: 5
Cute little McDonalds. I used to come here with my dad after school or during the summer. It's a lot smaller than it was back then and got that home feeling. Staff is nice and it's kept clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Happy Meal
Restaurantji Recommends
I don't go to McDonald's often. But when I do the service is great! The people are very nice. The food is always delicious!! Most of all they are very clean. I love you McDonald's your selection of food is delicious!!
Atmosphere: 5
Food: 5
Service: 5
Ordered a meal on the app then added a large fries at the pay window. When I got to the pick up window, they gave me my stuff, but the fries where missing. I politely asked for my fries and the girl had an attitude and said I never ordered any. I asked to speak with a manager and he had an attitude as well. They said it was my fault I never ordered fries. Even after I showed them my receipt and the full order on the app, they still had an attitude. I've never had such a ridiculous and unprofessional interaction like this one. From both the employee and the manager. I'm tired of the attitude from the staff at this place and this has happened before. Never going here again.
Atmosphere: 1
Food: 1
Service: 1
Both parties in our car placed TWO orders on the app. We got to the drive thru and provided BOTH order numbers to the 1st cashier. I even added items to my order and paid. When we got to the second window to pick up and I was told there was no order. I showed the order from the app to the pick up window. I was told that I drove directly to the pick up window and by passed the cashier which I did not. The pick up window refused to give me my food and insisted that drove past the cashier. As a manager I would think you’d take a look at the orders on the app? Perhaps check with your cashier was inefficient and not paying attention? Or perhaps don’t accuse customers without exploring the entire situation? ?
So many ways the manager could have handled this situation better
Atmosphere: 1
Food: 1
Service: 1
place is an absolute joke with braindead idiots that work here
Atmosphere: 1
Food: 1
Service: 1
Food was cooked properly
Atmosphere: 4
Food: 5
Service: 3
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