Philly Pretzel Factory

118 Broadway, Lynbrook
(516) 517-8111

Recent Reviews

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Polar Media

Purchased 10 pretzels and mini cheesesteak cup. Pretzels were hard and stale. Mini cheesesteak dry with hardly anything in them. None of the above items were fresh. Waste of $17 dollars.

Atmosphere: 3

Food: 1

Service: 3

Lisa Murray

I was greeted by Katy and her crew when I walked in. She was very helpful and polite.
I’ll definitely be back to this location again.

Atmosphere: 5

Food: 5

Service: 5

red robbin

They have the most delicious pretzels and the people who work there are especially nice. Very clean also.

Atmosphere: 5

Food: 5

Service: 5

Liz W

I went in here to get two things and they didnt have neither. I would have to wait 30 mins for what I want. The display was empty. So sad.

Atmosphere: 1

Food: 1

Service: 1

Crystal

I don’t understand using the same gloves to grab and bag pretzels that you use to handle money??? Gross. I won’t be back.

Atmosphere: 1

Food: 1

Service: 1

Irene Nunez

Food is good but the counter girl is not that friendly, Not even smiling at all

Elka Friedman

So fresh so delicious always great customer service always hot and fresh my son loves your pretzels

Christine Dodaro

I've had a bunch of different pretzels from their menu along with the cheese sauce and everything was delicious. The people who work there are very nice, helpful, and welcoming too.

Sheli Tucker

Delicious and fresh!

Christine

I've had a bunch of different pretzels from their menu along with the cheese sauce and everything was delicious. The people who work there are very nice, helpful, and welcoming too.

Francesca A

So amazing and fresh. I bought the small party tray. It was a hit. I will definitely be going back.

Denise Huang

Got cinnamon sugar and a hotdog pretzel and it was DELICIOUS. so soft and buttery! The place smells heavenly when you walk in. They also can make custom pretzel shapes for events and celebrations which is so creative and cute!

Bianca Roberto

ordered 50 individually wrapped pretzels for an early pick up. Didn't realize we only got 20. Called and spoke to a very pleasant person I think he name was Mike. The order write up look like 20 not 50. He apologized and said he would cook and deliver them as soon as possible. Within 30 min. they were delivered and he apologized again.

Dustin

The pretzels don’t come with an included dip; gotta pay extra.

F A

So amazing and fresh. I bought the small party tray. It was a hit. I will definitely be going back.

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