Not only are the Rude and dirty they gave my order to the wrong person then gave me an issue remaking it then remade it wrong and missing stuff this was hands down the worst Wendy’s on the island. The manager needs to be let go and staff completely changed. I have never in my life seen such poor customer service and food preparation. They should be ashamed of themselves. I get its fast food but that doesn’t mean shitty service. I will NEVER EVET GO THERE I RECOMMEND NO ONE DOES.
Atmosphere: 1
Food: 1
Service: 1
Michael Digennaro
Always love Wendy’s shakes and potato are my favorite.
Atmosphere: 5
Food: 5
Service: 5
Melissa Gordon
I came here on 11/20 at approximately 7pm and the person taking my order was beyond rude and aggressive. I asked a question about the burger and his response was, “sauce and drink” referring to the other items in my order. I repeated my question and he repeated his statement, only slower. The rest of the experience wasn’t great. I told him over the speaker that there was no need to be aggressive while taking my order. When I pulled up to the window, it was a different guy. He greeted me with a smile and said my total. I asked if he was the one taking orders, and he smiled and said “no”. I asked if it was the young man with locs who was standing next to him, and he just gave a nervous laugh. As someone who used to work in fast food, I understand moving quickly and efficiently, however I don’t appreciate paying my money to be spoken to that way. If I can avoid this Wendy’s, I do.
Atmosphere: 3
Food: 5
Service: 1
Jeff Pearce
Pay digitally because the cashiers don’t know how to make change.
Atmosphere: 3
Food: 3
Service: 3
Rob Sep
Quick, hot & fast service!👍🏻
Atmosphere: 4
Food: 4
Service: 5
Logan Morales
The food was great and I loved the people working there very friendly
Atmosphere: 5
Food: 5
Service: 5
Cesar Roldan
Food always wrong. Always got to be something with it. Got charged twice. Try to call no one pick up. Not receipt only my bank app to prove it. ...
Atmosphere: 2
Food: 2
Service: 1
sophia jean
I never write a review before but I feel compelled to do so today. At approximately 8:15 AM, I placed my order through the drive through, I requested to change lemonade to orange juice and pay the difference, the man at the window had such an attitude by making hands gestures and facial grimacing. That is very unprofessional, he obviously doesn't like his job and is uncapable of dealing with decent human being. I didn't want to scoop to his level, clearly he has issues. He is a nasty and rude person, that was the second time I encountered this man and his behavior had remained the same. That is the last time I will go to this location.
Atmosphere: 1
Food: 1
Service: 1
Lorrie Gee
Amazing as always
Atmosphere: 5
Food: 5
Service: 5
BEYOND RUGS
Biggest pet peeve they open at 8am while surrounding locations are already open
Even though the drive through line looks long, get in.. once they start moving, it goes swiftly! They also have excellent attention to detail with my orders. Love this crew!
Atmosphere: 5
Food: 5
Service: 5
Liz D
Every time I ask for customizations, they always mess up... every time
Atmosphere: 5
Food: 5
Service: 1
Alan Manduca
I'm an Uber. Only pick up food. Food was ready to go
Misty “Thickalicious” Lewis
Do not order at the driver thru the employees act like they can't hear when they finishly stop playing you get to the window to pick up your order only to be missing items you paid for I will never use the drive thru at this location again from now on I will only be going inside to order
Not only are the Rude and dirty they gave my order to the wrong person then gave me an issue remaking it then remade it wrong and missing stuff this was hands down the worst Wendy’s on the island. The manager needs to be let go and staff completely changed. I have never in my life seen such poor customer service and food preparation. They should be ashamed of themselves. I get its fast food but that doesn’t mean shitty service. I will NEVER EVET GO THERE I RECOMMEND NO ONE DOES.
Atmosphere: 1
Food: 1
Service: 1
Always love Wendy’s shakes and potato are my favorite.
Atmosphere: 5
Food: 5
Service: 5
I came here on 11/20 at approximately 7pm and the person taking my order was beyond rude and aggressive. I asked a question about the burger and his response was, “sauce and drink” referring to the other items in my order. I repeated my question and he repeated his statement, only slower. The rest of the experience wasn’t great. I told him over the speaker that there was no need to be aggressive while taking my order. When I pulled up to the window, it was a different guy. He greeted me with a smile and said my total. I asked if he was the one taking orders, and he smiled and said “no”. I asked if it was the young man with locs who was standing next to him, and he just gave a nervous laugh. As someone who used to work in fast food, I understand moving quickly and efficiently, however I don’t appreciate paying my money to be spoken to that way. If I can avoid this Wendy’s, I do.
Atmosphere: 3
Food: 5
Service: 1
Pay digitally because the cashiers don’t know how to make change.
Atmosphere: 3
Food: 3
Service: 3
Quick, hot & fast service!👍🏻
Atmosphere: 4
Food: 4
Service: 5
The food was great and I loved the people working there very friendly
Atmosphere: 5
Food: 5
Service: 5
Food always wrong. Always got to be something with it. Got charged twice. Try to call no one pick up. Not receipt only my bank app to prove it. ...
Atmosphere: 2
Food: 2
Service: 1
I never write a review before but I feel compelled to do so today. At approximately 8:15 AM, I placed my order through the drive through, I requested to change lemonade to orange juice and pay the difference, the man at the window had such an attitude by making hands gestures and facial grimacing. That is very unprofessional, he obviously doesn't like his job and is uncapable of dealing with decent human being. I didn't want to scoop to his level, clearly he has issues. He is a nasty and rude person, that was the second time I encountered this man and his behavior had remained the same. That is the last time I will go to this location.
Atmosphere: 1
Food: 1
Service: 1
Amazing as always
Atmosphere: 5
Food: 5
Service: 5
Biggest pet peeve they open at 8am while surrounding locations are already open
Restaurantji Recommends
Delicious 😋 and great place
Atmosphere: 5
Food: 5
Service: 5
Even though the drive through line looks long, get in.. once they start moving, it goes swiftly! They also have excellent attention to detail with my orders. Love this crew!
Atmosphere: 5
Food: 5
Service: 5
Every time I ask for customizations, they always mess up... every time
Atmosphere: 5
Food: 5
Service: 1
I'm an Uber. Only pick up food. Food was ready to go
Do not order at the driver thru the employees act like they can't hear when they finishly stop playing you get to the window to pick up your order only to be missing items you paid for I will never use the drive thru at this location again from now on I will only be going inside to order
Atmosphere: 2
Food: 3
Service: 1
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