Staff and experience during the day is great. But whenever I get a sub after 5 PM it’s probably the worst experience. I ordered a chicken parm with extra cheese and sauce and what you get is shown in the picture below. The bag it came in was soaked, there is not any cheese and the bun is completely wet and soggy. My wife ordered a turkey bacon and she didn’t get any bacon on it. She also ordered a side with BBQ sauce and didn’t get that either. We tried to call and complain but 98% of the time they will not answer. We were surprised they answered when we called to order, we gave them 20 minutes to have it ready and when I got there, it still was not done and they only had a few customers. They did answer once and then immediately hung up and we tried again right after and no answer. This is very rude and even if they are busy they could at least say please hold and not just answer and hang up. Of course we paid for all of the extras but don’t get it and try to complain but they don’t allow it apparently. I have been going to Jrecks for a long time and all of these bad experiences are really making me to never want to go back. The price goes up but the quality of the food has decreased.
Atmosphere: 3
Food: 2
Service: 1
Alan
Everyone in there always serves up your sub with a smile. They are very friendly. Best sub in town. Bread is sooo soft. They also serve plenty of other things. I always eat there for lunch when I'm working in Malone.
Atmosphere: 5
Food: 5
Service: 5
Josh A
I was visiting from Long Island and stopped by the Malone location. I have to say this place makes a great sandwich. Hunter is the best. He makes great sandwiches and is very enthusiastic. I walked in their thinking how much I would hate working here but he made me want to work here and seems to love his job
Chris Farrance
I absolutely LOVE stopping for lunch at Jreck Subs. One of the only reasons I don't mind traveling for a living I can always get my Jreck Subs fix!
Atmosphere: 5
Food: 5
Service: 5
Ash R
Staff are very fast to serve you and make your food. The sub rolls they use are the best.. not hard and not too much bread.
Atmosphere: 5
Food: 5
Service: 5
JaeLynn Penelope Sue Casper
Wouldn't get my sub anywhere else in town, they make it perfectly and I've never had any issues with the workers or my orders ❤️
Atmosphere: 5
Food: 5
Service: 5
Erin V
My very favourite restaurant in my hometown. I've never found a sub *anywhere* that compares to JRECK's no matter how hard I've tried. It's a must-visit every time I return to Malone!
Food: 5
Service: 5
Jason Goetz
Subs are delicious but they have a variety of food which I didn't know they had. I will try that next time
Gene Manley
Small enough menu so you're not overwhelmed but big enough that you have options for every taste.
Two stops while I visited the north on vacation recently. First time had stale bread and slow service, gave them another shot and they redeemed themselves on the food & service.
Atmosphere: 3
Food: 3
Service: 3
Wendy LaFleur
They don't like to answer their
Atmosphere: 3
Food: 3
Service: 1
Valerie Ramirez
Friendly staff, decent food, quick service. Prices are about average for subs in the area. Definitely the best subs in
Staff and experience during the day is great. But whenever I get a sub after 5 PM it’s probably the worst experience. I ordered a chicken parm with extra cheese and sauce and what you get is shown in the picture below. The bag it came in was soaked, there is not any cheese and the bun is completely wet and soggy. My wife ordered a turkey bacon and she didn’t get any bacon on it. She also ordered a side with BBQ sauce and didn’t get that either. We tried to call and complain but 98% of the time they will not answer. We were surprised they answered when we called to order, we gave them 20 minutes to have it ready and when I got there, it still was not done and they only had a few customers. They did answer once and then immediately hung up and we tried again right after and no answer. This is very rude and even if they are busy they could at least say please hold and not just answer and hang up. Of course we paid for all of the extras but don’t get it and try to complain but they don’t allow it apparently. I have been going to Jrecks for a long time and all of these bad experiences are really making me to never want to go back. The price goes up but the quality of the food has decreased.
Atmosphere: 3
Food: 2
Service: 1
Everyone in there always serves up your sub with a smile. They are very friendly. Best sub in town. Bread is sooo soft. They also serve plenty of other things. I always eat there for lunch when I'm working in Malone.
Atmosphere: 5
Food: 5
Service: 5
I was visiting from Long Island and stopped by the Malone location. I have to say this place makes a great sandwich. Hunter is the best. He makes great sandwiches and is very enthusiastic. I walked in their thinking how much I would hate working here but he made me want to work here and seems to love his job
I absolutely LOVE stopping for lunch at Jreck Subs. One of the only reasons I don't mind traveling for a living I can always get my Jreck Subs fix!
Atmosphere: 5
Food: 5
Service: 5
Staff are very fast to serve you and make your food. The sub rolls they use are the best.. not hard and not too much bread.
Atmosphere: 5
Food: 5
Service: 5
Wouldn't get my sub anywhere else in town, they make it perfectly and I've never had any issues with the workers or my orders ❤️
Atmosphere: 5
Food: 5
Service: 5
My very favourite restaurant in my hometown. I've never found a sub *anywhere* that compares to JRECK's no matter how hard I've tried. It's a must-visit every time I return to Malone!
Food: 5
Service: 5
Subs are delicious but they have a variety of food which I didn't know they had. I will try that next time
Small enough menu so you're not overwhelmed but big enough that you have options for every taste.
Atmosphere: 4
Food: 5
Service: 5
Solid
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great
Atmosphere: 5
Food: 5
Service: 5
Was very pleased with the
Atmosphere: 5
Food: 5
Service: 5
Two stops while I visited the north on vacation recently. First time had stale bread and slow service, gave them another shot and they redeemed themselves on the food & service.
Atmosphere: 3
Food: 3
Service: 3
They don't like to answer their
Atmosphere: 3
Food: 3
Service: 1
Friendly staff, decent food, quick service. Prices are about average for subs in the area. Definitely the best subs in
Atmosphere: 5
Food: 4
Service: 5