Calling ahead for a sub. On Monday at 7:45 PM let the phone ring 355,000 times nobody answers now I would have to drive there instead of having my food ready for me when I get there. I’m gonna spend my $20 for a sub someplace else I feel disrespected and I don’t like that this is about the 10th time that this is happened I see in my head a bunch of employees standing around on a Monday night not wanting to answer the phone. May be a member of management should take care of this matter .
Pat patregnani
2nd time terrible sub-maker this time order delivery - missing tomatoes, little lettuce, one layer of meat Turkey Provolone Sub. I'm done with this location
Food: 1
Josh Wittmann
Nice guys out there
Atmosphere: 3
Food: 4
Service: 5
Gucci Hornswaggle
I came at 2:51 pm and it was great. Polite staff and good environment. Had a great time , I may be biased because I come here 97 and a half days a year. Manager is sweet and cute and a man named Harry is pretty polite
Connor Reedy
It’s a great store better than other local stores. I travel from Albany to come to this store. Very peaceful location
June Bechand
Subs are not consistent Last one I got had very little meat Manager doesn't seem to care
Atmosphere: 3
Food: 1
Service: 3
Kevin Brace
Get my order right about 50% of the time. It’s always the expensive stuff missing from my sandwich for some weird reason
David Benedict
Ordered a sandwhich for my lunch break it took 10 min past the scheduled pickup to be ready, the steak was dry and overcooked and staff didnt seem to care. I order from this location alot, I dont know if I will in the future.
Atmosphere: 1
Food: 1
Service: 1
K9 34me
I ordered a #9 club sub it clearly states turkey roast beef and bacon.... ordered it Mikes Way along with 2 other subs. The club sub was dry - not Mike's way as I asked and WITHOUT BACON! I contacted McKenzie - a supposed head of customer service. She emails me saying the sandwich standard include meat and cheese - everything else has to be specified.... OK, what is the point of advertising a sandwich with everything. YES McKenzie I did order correctly as my other 2 subs were correct, one with bacon.... SINCE WHEN IS BACON NOT CONSIDERED MEAT ANYWAY.... total turn off after not getting WHAT YOU PAID FOR..... the company image of being straight forward and charitable is a scam.....the fact is they don't give a damn. Pretty creepy McKenzie.
Apparently, it is wrong for you to order a sub and a tub that is the same price as a regular sub and ask if you could get bread on the side just a simple question that’s all I ordered it through the app and when I came in and they were working on my order The employee had a mental breakdown like a toddler and was freaking out Talking bad about me because I Asked for bread on the side he then proceeded to be so upset that he went and hit his vape
Melisa DeLessio
I just have to say, congrats Malta NY! Jersey Mike's has thee bust subs around! The bread is awesome, the m eats are fresh and sliced to order. The staff is outstanding, as well! I recommend Jersey Mike's to EVERYONE! 😁👍🏻
Atmosphere: 5
Food: 5
Service: 5
Nick Cappillino
Hunter deserves a raise!!! From the minute we walked in the door and were greeted with a cheerful smile to the minute we left with a thankful goodbye, if he doesn't own and run that store he should!!! He's a wonderful manager to his whole team and they were also all hardworking, efficient and joyful following his lead!! We will be back, thanks to Hunter!! Ps food was delish as always!!
Atmosphere: 5
Food: 5
Service: 5
Cameron Sikora
July 20th, 2025 around 1:10PM. Absolutely disgusting restaurant. The bathrooms especially were nasty. I noticed hair in the sink and stains all over the toilet, sinks and walls. The lobby was a wreck and staff looked lost. I watched the women who seemed to be in charge wipe a knife on her appron on back line after using it to slice someones sub. As someone who works as a crew member at an out of state I was disappointed. The employee on front line did not know how to do mikes way correctly and left my pickles with a tart flavor from the vinegar being added on top of the pickles. Very disappointing.
Great manager 👍
Atmosphere: 5
Food: 5
Service: 5
Calling ahead for a sub. On Monday at 7:45 PM let the phone ring 355,000 times nobody answers now I would have to drive there instead of having my food ready for me when I get there. I’m gonna spend my $20 for a sub someplace else I feel disrespected and I don’t like that this is about the 10th time that this is happened I see in my head a bunch of employees standing around on a Monday night not wanting to answer the phone. May be a member of management should take care of this matter .
2nd time terrible sub-maker this time order delivery - missing tomatoes, little lettuce, one layer of meat Turkey Provolone Sub. I'm done with this location
Food: 1
Nice guys out there
Atmosphere: 3
Food: 4
Service: 5
I came at 2:51 pm and it was great. Polite staff and good environment. Had a great time , I may be biased because I come here 97 and a half days a year. Manager is sweet and cute and a man named Harry is pretty polite
It’s a great store better than other local stores. I travel from Albany to come to this store. Very peaceful location
Subs are not consistent
Last one I got had very little meat
Manager doesn't seem to care
Atmosphere: 3
Food: 1
Service: 3
Get my order right about 50% of the time. It’s always the expensive stuff missing from my sandwich for some weird reason
Ordered a sandwhich for my lunch break it took 10 min past the scheduled pickup to be ready, the steak was dry and overcooked and staff didnt seem to care. I order from this location alot, I dont know if I will in the future.
Atmosphere: 1
Food: 1
Service: 1
I ordered a #9 club sub it clearly states turkey roast beef and bacon.... ordered it Mikes Way along with 2 other subs. The club sub was dry - not Mike's way as I asked and WITHOUT BACON! I contacted McKenzie - a supposed head of customer service. She emails me saying the sandwich standard include meat and cheese - everything else has to be specified.... OK, what is the point of advertising a sandwich with everything. YES McKenzie I did order correctly as my other 2 subs were correct, one with bacon.... SINCE WHEN IS BACON NOT CONSIDERED MEAT ANYWAY.... total turn off after not getting WHAT YOU PAID FOR..... the company image of being straight forward and charitable is a scam.....the fact is they don't give a damn. Pretty creepy McKenzie.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Always a good experience
Atmosphere: 5
Food: 5
Service: 5
Apparently, it is wrong for you to order a sub and a tub that is the same price as a regular sub and ask if you could get bread on the side just a simple question that’s all I ordered it through the app and when I came in and they were working on my order The employee had a mental breakdown like a toddler and was freaking out Talking bad about me because I Asked for bread on the side he then proceeded to be so upset that he went and hit his vape
I just have to say, congrats Malta NY! Jersey Mike's has thee bust subs around! The bread is awesome, the m
eats are fresh and sliced to order. The staff is outstanding, as well! I recommend Jersey Mike's to EVERYONE! 😁👍🏻
Atmosphere: 5
Food: 5
Service: 5
Hunter deserves a raise!!! From the minute we walked in the door and were greeted with a cheerful smile to the minute we left with a thankful goodbye, if he doesn't own and run that store he should!!! He's a wonderful manager to his whole team and they were also all hardworking, efficient and joyful following his lead!! We will be back, thanks to Hunter!! Ps food was delish as always!!
Atmosphere: 5
Food: 5
Service: 5
July 20th, 2025 around 1:10PM. Absolutely disgusting restaurant. The bathrooms especially were nasty. I noticed hair in the sink and stains all over the toilet, sinks and walls. The lobby was a wreck and staff looked lost. I watched the women who seemed to be in charge wipe a knife on her appron on back line after using it to slice someones sub. As someone who works as a crew member at an out of state I was disappointed. The employee on front line did not know how to do mikes way correctly and left my pickles with a tart flavor from the vinegar being added on top of the pickles. Very disappointing.
Atmosphere: 1
Food: 3
Service: 2
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