The location is convenient and the staff is friendly, but EVERY time I’ve gone here my food has been wrong. I’ve never gotten customizations I’ve asked (and paid) for, and at times I’ve just received completely different items altogether. Not worth paying Panera prices when you can go across the street to Starbucks, Dunkin, or even McDonald’s and have your order done correctly.
Joanne Hester
Everyone was super nice and they we super busy but they all handled everything really well.
Atmosphere: 5
Food: 5
Service: 5
Elle Andreen
Exactly what a Panera should be - clean, fast, easy access, and good service.
Carmella Oliver
Got the bakers dozen bagels today. Very disappointed in the quality . They were flat and had blasters on them. Going back to the Saratoga store.
Food: 2
Service: 5
Todd Andrews
The food was great, the atmosphere was Panera, the staff I saw was great. I’m just shaking my fists at the clouds because everything was automated. We didn’t see any staff until they handed us our food. Like I said the staff was great, diligent and kind.
Atmosphere: 4
Food: 5
Service: 4
Heidi Schelleng
Ordered door dash early and Panera did not deliver do door dash had to cancel super disappointed
Amanda Geiger
Food was delicious as usual!
Atmosphere: 5
Food: 5
Service: 5
Shannon Gill
So good
Atmosphere: 5
Food: 5
Service: 5
Andrew Kladakis
Food was good, staff were friendly, and the food came out pretty quick
Typical Panera - good food, friendly staff. Lots of tables (including some outside with umbrellas for shade) - way more tables than can be filled with occupants of the number of cars in the parking lot.
Kathleen McDonnell
I used to love Panera. This store is so skimpy on the orders. The lettuce is not fresh and food is just not appetizing.
Atmosphere: 4
Food: 2
Service: 4
TJ ACKLEN
I was having some heartburn/indigestion in the parking lot, pacing and slightly heaving, and a young gentleman came out and gave me an ice water and some napkins. I am so grateful for this gesture. I didn't know how to show appreciation, so I will post this.
Thank you, young Sir. Much appreciated.
Service: 5
Debbie Graves
Panera always taste so fresh. Love the Strawberry Poppyseed Salad. It's my summer favorite.
Atmosphere: 5
Food: 5
Service: 5
Anna Kapros
Every single time we decide to give this spot another try, the exact same manager is the reason we decide not to go back. This time was due to her complete incompetence over how to sell us a menu item that was 'locked' on the front register. She said I could order it for delivery on the app or leave & go through the drive thru but otherwise we couldn't order it since it would ruin her inventory count. Are you serious? I explained this wasn't my issue but her own problem solving issue, even going as far as offering to give her our card so she could ring it through the drive thru if that was the problem, to which she simply walked away and back into the kitchen leaving her employee to apologize and assist us with changing our orders. I feel sorry for her staff & hope they get better management soon. If we go back & see her again, we are simply walking out.
The location is convenient and the staff is friendly, but EVERY time I’ve gone here my food has been wrong. I’ve never gotten customizations I’ve asked (and paid) for, and at times I’ve just received completely different items altogether. Not worth paying Panera prices when you can go across the street to Starbucks, Dunkin, or even McDonald’s and have your order done correctly.
Everyone was super nice and they we super busy but they all handled everything really well.
Atmosphere: 5
Food: 5
Service: 5
Exactly what a Panera should be - clean, fast, easy access, and good service.
Got the bakers dozen bagels today. Very disappointed in the quality . They were flat and had blasters on them. Going back to the Saratoga store.
Food: 2
Service: 5
The food was great, the atmosphere was Panera, the staff I saw was great. I’m just shaking my fists at the clouds because everything was automated. We didn’t see any staff until they handed us our food. Like I said the staff was great, diligent and kind.
Atmosphere: 4
Food: 5
Service: 4
Ordered door dash early and Panera did not deliver do door dash had to cancel super disappointed
Food was delicious as usual!
Atmosphere: 5
Food: 5
Service: 5
So good
Atmosphere: 5
Food: 5
Service: 5
Food was good, staff were friendly, and the food came out pretty quick
They need vegan options besides a salad ,
Restaurantji Recommends
Typical Panera - good food, friendly staff. Lots of tables (including some outside with umbrellas for shade) - way more tables than can be filled with occupants of the number of cars in the parking lot.
I used to love Panera. This store is so skimpy on the orders. The lettuce is not fresh and food is just not appetizing.
Atmosphere: 4
Food: 2
Service: 4
I was having some heartburn/indigestion in the parking lot, pacing and slightly heaving, and a young gentleman came out and gave me an ice water and some napkins. I am so grateful for this gesture. I didn't know how to show appreciation, so I will post this.
Thank you, young Sir. Much appreciated.
Service: 5
Panera always taste so fresh. Love the Strawberry Poppyseed Salad. It's my summer favorite.
Atmosphere: 5
Food: 5
Service: 5
Every single time we decide to give this spot another try, the exact same manager is the reason we decide not to go back. This time was due to her complete incompetence over how to sell us a menu item that was 'locked' on the front register. She said I could order it for delivery on the app or leave & go through the drive thru but otherwise we couldn't order it since it would ruin her inventory count. Are you serious? I explained this wasn't my issue but her own problem solving issue, even going as far as offering to give her our card so she could ring it through the drive thru if that was the problem, to which she simply walked away and back into the kitchen leaving her employee to apologize and assist us with changing our orders. I feel sorry for her staff & hope they get better management soon. If we go back & see her again, we are simply walking out.
Atmosphere: 2
Food: 2
Service: 1
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