Dunkin'

9221 River Rd, Marcy
(315) 736-2703

Recent Reviews

Sort by
Bethanie Mccarthy

Ordered a large ice coffee with no ice. Got up to the window was handed a ice coffee with ice. Yes I know we all make mistakes but she was extremely rude about it. I told her that there was ice in it. She then handed me my drink back with it being only half full. Plus she gave extreme attitude with it. When I was very nice and respectful. Won't be going back to this dunkin.

Neftali Figueroa

Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

alan schmelzle

I recommend coffee. They cant screw that up

Atmosphere: 5

Food: 5

Service: 5

Teri Marie Trapp

Love their new cinnamon sugar muffins

Dietary restrictions: Egg White muffins

Atmosphere: 5

Food: 5

Service: 5

Kimbo Slice

Always fast and friendly service! I wish they had munchkins available once in a while though...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

Trash Account

got a refresher with light ice and they only filled it half way

Atmosphere: 4

Food: 1

Service: 2

Dianne Sally

That
Was the worst frozen chocolate I've ever got from Duncan.

Food: 3

Service: 5

Nikki Hectus

This my favorite dunkin. I work down the road but live in mohawk so I pass three others on my way to work but this is the best.

Atmosphere: 5

Food: 5

Service: 5

Kia Rowlands

The new morning crew is so awesome!! Customer service is above and beyond

Atmosphere: 5

Food: 5

Service: 5

chuck baye

It can be great at times but other times it just your average coffee shop. The place is starting to show its age inside.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Donuts

Linda Fogg

I love using their app and getting free or reduced foods. Food is always good especially the croissant bacon egg or sausage sandwich, mini stuffed bagels etc.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Sausage Egg and Cheese, Apple Fritter, Donuts, Assorted Half Dozen or Dozen Donuts, Stuffed Biscuit Bites, Bagels

Jack Ortiz

Great customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese

Jade benhoff

I go to this Dunkin every day & get the same coffee… my coffee was ordered with milk instead of cream.. I order on the app mind you I have no wallet with me bc it’s already paid for… the MANAGER legit made me reorder and call customer service to get a refund for the other drink… I was so frustrated that they wouldn’t just make the right coffee as a loyal cx and not having my wallet.. I go get my phone and place the order JUST for the manager to make it while I was placing the order & told me not to worry about it!!!!! This is how the situation should’ve been handled in the first place! Now I don’t wanna go back to that store I go to every morning!!! Horrible customer service

Service: 1

Carlos Paulino

Love my morning dunkin!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese

Edward Smith

Again, coffees were not consistent.

Atmosphere: 4

Food: 1

Service: 4

Loading...