Dunkin'

9221 River Rd, Marcy
(315) 736-2703

Recent Reviews

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Jennifer Coon

Always the best service no matter what time of day. Early morning visit averages 5 minutes in the drive thru. Afternoon pick me up visits are a delight as well. All the staff greet you with big smiles and genuine happiness. It's always so nice to visit. Great job all around.

Atmosphere: 5

Food: 5

Service: 5

schuyler bean

Ordered two dozen drones donuts on the app. Arrived at the store and the cashier said they could not fulfill the order but I would need to go to the help section of the app to get a refund. That was almost a month ago and I have heard nothing.

Atmosphere: 1

Food: 1

Service: 3

Michael Polak

We had breakfast sandwiches. Croissants with sausage, egg and cheese and large iced coffees. Staff were polite and our order came out quickly.

Atmosphere: 5

Food: 5

Service: 5

Rick Lee

Very busy

Atmosphere: 3

Food: 4

Service: 5

J Louis

This is Dunkin'. Its exceptional team is a key differentiator. The location was clean, the service outstanding, and the coffee and doughnuts were excellent.

Atmosphere: 5

Food: 5

Service: 5

Philip Edkins

Coffee with friends after shepherding the Canal races. Rain and wind made us cold.
Hot coffee helped the recovery!

Atmosphere: 5

Food: 4

Service: 4

Bethanie Mccarthy

Ordered a large ice coffee with no ice. Got up to the window was handed a ice coffee with ice. Yes I know we all make mistakes but she was extremely rude about it. I told her that there was ice in it. She then handed me my drink back with it being only half full. Plus she gave extreme attitude with it. When I was very nice and respectful. Won't be going back to this dunkin.

Neftali Figueroa

Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

alan schmelzle

I recommend coffee. They cant screw that up

Atmosphere: 5

Food: 5

Service: 5

Teri Marie Trapp

Love their new cinnamon sugar muffins

Dietary restrictions: Egg White muffins

Atmosphere: 5

Food: 5

Service: 5

Kimbo Slice

Always fast and friendly service! I wish they had munchkins available once in a while though...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

Trash Account

got a refresher with light ice and they only filled it half way

Atmosphere: 4

Food: 1

Service: 2

Dianne Sally

That
Was the worst frozen chocolate I've ever got from Duncan.

Food: 3

Service: 5

Nikki Hectus

This my favorite dunkin. I work down the road but live in mohawk so I pass three others on my way to work but this is the best.

Atmosphere: 5

Food: 5

Service: 5

Kia Rowlands

The new morning crew is so awesome!! Customer service is above and beyond

Atmosphere: 5

Food: 5

Service: 5

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