Paid for an order, machine didn't give receipt, guy gave out order to someone who didn't have the receipt (machine doesn't give any) and then blamed be for sitting at the table with my plaque like the machine said to do. Horrible service
Atmosphere: 1
Food: 1
Service: 1
Michael Lim
Anything okay đ
Atmosphere: 4
Food: 3
Service: 3
Ric Pineiro
For the most part this McDonaldâs is alright but theyâve been making mistake, like obvious no brainer mistakes. Especially at the drive thru, but what got me upset that I had to make complaint is that I ordered a big breakfast with pancakes and I got my order and paid but I thought Iâll eat it later only at the end of my trip, I did not have any syrup or utensils to eat my food, itâs like how did they mess up with that?! For now on Iâm just going to check the bag to see if they did it or got it right. I really shouldnât have to be double checking to see if they got it right. Not to mention it wasnât all that busy at 6:30am. Iâm just not pleased with this place and how they badly they forgot a fork and knife.
Atmosphere: 1
Food: 3
Service: 2
Shun Hao Lai
The drive thru took so long and all your employee are freaking rude. No hi .. no bye .. no thank you. just rude af!
Atmosphere: 1
Food: 1
Service: 1
Fix Fast
Literally the worst McDonalds in the neighborhood m. They FORGET EVERYTHING ON YOUR UBER EATS ORDERS!!! EVERY . SINGLE. TIME.
Atmosphere: 1
Food: 1
Service: 1
Khandaker Tahsinul
They are too slow for driveway!!
bedar bakht
Very bad customer service slow behavior is bad not good
Atmosphere: 1
Service: 1
Izabel Daisy
Somebody really needs to check this McDonaldâs. The food is so simple but they could never make it right . Itâs not a 5 star meal for them to mess up so bad everytime . Not sure what the workers are doing or getting paid for but itâs not to make food . Worst McDonaldâs in Queens
Shipo
This location is usually great with service... I asked for fries w/ no salt.. Fries covered with salt..got a second order for Fries.. Salt on them... Don't want to give up on McDs fries... But I gotta do it..
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: World Famous Fries, Filet-O-Fish
If there is a competition of having the dirtiest, most disgusting bathroom out of all the mcdonalds in the world, this place can win by a mile . I have been to this place couple of times , it's always the same
Atmosphere: 1
Food: 1
Service: 1
Michael
Cmon McDonalds! Your slackin.
I put in a order at the kiosk. No paper receipt given. I dont even know if my order is in the system. A order number quickly came on th3 screen and seconds later the screen went back to the welcome screen. I was going to just do the drive thru but I thought i can get a soda faster by going inside. It was 10:30pm and from the outsidd it looked safe enough. Also small orders e.g. , 1 lrg Coke should come out right away. Well it didn't and I am standing here awkwardly waiting as everyone else wait for their orders that seemingly will never come out anytime soon.
When I saw they got the order wrong of the girl at the counter. All I heard is they gave her the m&m's. I knew we were going to have problems with service. Because c'mon, it all comes down to the service. The food taste the same at all locations. Atleast the NYC Mcdonalds. So you know as soon as you walk thru the metal doors what you are getting into. That smell of chlorine bleach, waxed fries, ketchup, and a hint of greese permiating through the air.
Ok.its been to long. As I write this I have decided that Im gonna ask the guy for my soda. I shouldnt have to just stand here and hope. The nail in the coffen was when the guy who ordered a meal after me, with a lrge soda ( that they filled the wrong flavor some clear soda and they had to put the right flavor, coke), Just walked away from the counter with his meal. I felt like I should have gotten my lrg coke before the guy who came in way after I placed my order at the kiosk.
I spoke up, I said excuse me, where is my large coke, he came in and ordered after I placed my order. I showed him my number 11. He walked around bewildered in the back then said Oh, and grabbed a soda behind the wall. Seriously, the place is filthy, more specifically the table where I was sitting looked like it had crumbs from several previous meals.
Glad all I got was a soda.
One positive takeaway. Before I realized my order was being ignored, there I stood in the 'waiting area', facing a counter with no one behind it, all we can see is behind the counter is a doorway to the back room food preparation area. They did look busy. So While waiting for my food i asked this dude who was eating a chocholate chip cookie how it was and he said it was good. End of story.
Atmosphere: 2
Food: 3
Service: 1
yuan chen
They've been slow, and the service is terrible. Is this McDonald's?
Atmosphere: 1
Food: 4
Service: 1
Lisbeth Garcia
Horrible experience. Not only did I have to wait 1 hour for my food. But when I brought my receipt to the cashier he was insinuating that I never paid and asked who even took my order. After telling him the employee who took it he said âheâs on break I donât know what you want me to do about thatâ. The employee later came back and confirmed that I did pay and questioned if I didnât get my order. While waiting for my order a Spanish speaking customer asked if her order was ready yet. She did not speak much English so my sister assisted in translating; the cashier then started making nasty remarks about Spanish speaking clients. DO NOT COME HERE or support this location. Disgusting behavior and attitude. Weâre in 2024 DO BETTER !
Paid for an order, machine didn't give receipt, guy gave out order to someone who didn't have the receipt (machine doesn't give any) and then blamed be for sitting at the table with my plaque like the machine said to do. Horrible service
Atmosphere: 1
Food: 1
Service: 1
Anything okay đ
Atmosphere: 4
Food: 3
Service: 3
For the most part this McDonaldâs is alright but theyâve been making mistake, like obvious no brainer mistakes. Especially at the drive thru, but what got me upset that I had to make complaint is that I ordered a big breakfast with pancakes and I got my order and paid but I thought Iâll eat it later only at the end of my trip, I did not have any syrup or utensils to eat my food, itâs like how did they mess up with that?! For now on Iâm just going to check the bag to see if they did it or got it right. I really shouldnât have to be double checking to see if they got it right. Not to mention it wasnât all that busy at 6:30am. Iâm just not pleased with this place and how they badly they forgot a fork and knife.
Atmosphere: 1
Food: 3
Service: 2
The drive thru took so long and all your employee are freaking rude. No hi .. no bye .. no thank you. just rude af!
Atmosphere: 1
Food: 1
Service: 1
Literally the worst McDonalds in the neighborhood m. They FORGET EVERYTHING ON YOUR UBER EATS ORDERS!!! EVERY . SINGLE. TIME.
Atmosphere: 1
Food: 1
Service: 1
They are too slow for driveway!!
Very bad customer service slow behavior is bad not good
Atmosphere: 1
Service: 1
Somebody really needs to check this McDonaldâs. The food is so simple but they could never make it right . Itâs not a 5 star meal for them to mess up so bad everytime . Not sure what the workers are doing or getting paid for but itâs not to make food . Worst McDonaldâs in Queens
This location is usually great with service... I asked for fries w/ no salt.. Fries covered with salt..got a second order for Fries.. Salt on them... Don't want to give up on McDs fries... But I gotta do it..
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: World Famous Fries, Filet-O-Fish
good service
Restaurantji Recommends
Glad to find this was close to our hotel.
Atmosphere: 4
Food: 4
Service: 4
If there is a competition of having the dirtiest, most disgusting bathroom out of all the mcdonalds in the world, this place can win by a mile . I have been to this place couple of times , it's always the same
Atmosphere: 1
Food: 1
Service: 1
Cmon McDonalds! Your slackin.
I put in a order at the kiosk. No paper receipt given. I dont even know if my order is in the system. A order number quickly came on th3 screen and seconds later the screen went back to the welcome screen.
I was going to just do the drive thru but I thought i can get a soda faster by going inside. It was 10:30pm and from the outsidd it looked safe enough.
Also small orders e.g. , 1 lrg Coke should come out right away. Well it didn't and I am standing here awkwardly waiting as everyone else wait for their orders that seemingly will never come out anytime soon.
When I saw they got the order wrong of the girl at the counter. All I heard is they gave her the m&m's. I knew we were going to have problems with service. Because c'mon, it all comes down to the service. The food taste the same at all locations. Atleast the NYC Mcdonalds. So you know as soon as you walk thru the metal doors what you are getting into. That smell of chlorine bleach, waxed fries, ketchup, and a hint of greese permiating through the air.
Ok.its been to long. As I write this I have decided that Im gonna ask the guy for my soda. I shouldnt have to just stand here and hope.
The nail in the coffen was when the guy who ordered a meal after me, with a lrge soda ( that they filled the wrong flavor some clear soda and they had to put the right flavor, coke), Just walked away from the counter with his meal. I felt like I should have gotten my lrg coke before the guy who came in way after I placed my order at the kiosk.
I spoke up, I said excuse me, where is my large coke, he came in and ordered after I placed my order. I showed him my number 11. He walked around bewildered in the back then said Oh, and grabbed a soda behind the wall.
Seriously, the place is filthy, more specifically the table where I was sitting looked like it had crumbs from several previous meals.
Glad all I got was a soda.
One positive takeaway. Before I realized my order was being ignored, there I stood in the 'waiting area', facing a counter with no one behind it, all we can see is behind the counter is a doorway to the back room food preparation area. They did look busy. So
While waiting for my food i asked this dude who was eating a chocholate chip cookie how it was and he said it was good.
End of story.
Atmosphere: 2
Food: 3
Service: 1
They've been slow, and the service is terrible. Is this McDonald's?
Atmosphere: 1
Food: 4
Service: 1
Horrible experience. Not only did I have to wait 1 hour for my food. But when I brought my receipt to the cashier he was insinuating that I never paid and asked who even took my order. After telling him the employee who took it he said âheâs on break I donât know what you want me to do about thatâ. The employee later came back and confirmed that I did pay and questioned if I didnât get my order. While waiting for my order a Spanish speaking customer asked if her order was ready yet. She did not speak much English so my sister assisted in translating; the cashier then started making nasty remarks about Spanish speaking clients. DO NOT COME HERE or support this location. Disgusting behavior and attitude. Weâre in 2024 DO BETTER !
Atmosphere: 1
Food: 1
Service: 1
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