This location does not follow instructions when an order is submitted via Doordash. Several times I had an order come from this location and the iced coffee comes without any of the additions I ask for. I ask for French Vanilla and Skim Milk and it comes black.
I have contacted this store several times on the phone and no on picks up.
Very poor service and customer appreciation.
About a month ago I went to the same store to put the order in by phone and go inside. When I got inside all I saw was the drink. I asked for help about the sandwich and donuts and the worker was lazy and tells me that was the whole order. I showed the receipt and then he said that the other guy will get the donuts. Meanwhile the other guy he pointed to was working the line at the cash register. The worker walked away and then when the guy at the register came to me he said I showed what I was missing. The sandwich wasn't even started yet and the bag for the donuts was near the register while he was helping other customers. I waited another 10 minutes for an order that I submitted almost 20 minutes prior.
Atmosphere: 3
Food: 3
Service: 1
Rob Furino
Do not go here if you place an online order. Multiple times they have forgotten and then asked for my order, waited 10-15 minutes after that and had to leave. Brutal
Atmosphere: 1
Food: 1
Service: 1
Anthony Rosselli
I love this Dunkin Donuts the workers are very nice quick and fast they always get my order right and I'm in and out that's exactly what I like about this particular Dunkin' Donuts in Massapequa
Atmosphere: 5
Food: 5
Service: 5
Rahj
Sandwich just ok. Has been getting smaller and smaller over the years...and not as tasty.
Atmosphere: 3
Food: 3
Service: 3
Ivan Mejia
Terrible ice coffee tastes 🤮 I will never came back here
Carl Anthony
Best coffee I love my triple espresso. The avocado toast is killer.
Atmosphere: 4
Food: 5
Service: 5
Tom Iovino
Refused to heat up my almond crossaint. What?
Atmosphere: 1
Food: 1
Service: 1
Victoria Moody
TERRIBLE! Being managed sooooo poorly!! Workers are not being trained properly! Wrong order EVERY TIME! Either missing something or the drinks are not made correctly!!!! Wew have to drive all the was to Seaford (Merrick Rd.) to have things done right!!!
Atmosphere: 1
Food: 1
Service: 1
M A
There is such a lovely young lady who works mornings there. I think her name is Elaina (spelling ?). She is so friendly, courteous and works non stop. DD is so lucky to have such a wonderful person working for them.
Atmosphere: 5
Food: 5
Service: 5
Ta Jones
I stopped by on my way to work and the server was very friendly and welcoming. Something nice at 545 in the morning.
This location does not follow instructions when an order is submitted via Doordash. Several times I had an order come from this location and the iced coffee comes without any of the additions I ask for. I ask for French Vanilla and Skim Milk and it comes black.
I have contacted this store several times on the phone and no on picks up.
Very poor service and customer appreciation.
About a month ago I went to the same store to put the order in by phone and go inside. When I got inside all I saw was the drink. I asked for help about the sandwich and donuts and the worker was lazy and tells me that was the whole order. I showed the receipt and then he said that the other guy will get the donuts. Meanwhile the other guy he pointed to was working the line at the cash register. The worker walked away and then when the guy at the register came to me he said I showed what I was missing. The sandwich wasn't even started yet and the bag for the donuts was near the register while he was helping other customers. I waited another 10 minutes for an order that I submitted almost 20 minutes prior.
Atmosphere: 3
Food: 3
Service: 1
Do not go here if you place an online order. Multiple times they have forgotten and then asked for my order, waited 10-15 minutes after that and had to leave. Brutal
Atmosphere: 1
Food: 1
Service: 1
I love this Dunkin Donuts the workers are very nice quick and fast they always get my order right and I'm in and out that's exactly what I like about this particular Dunkin' Donuts in Massapequa
Atmosphere: 5
Food: 5
Service: 5
Sandwich just ok. Has been getting smaller and smaller over the years...and not as tasty.
Atmosphere: 3
Food: 3
Service: 3
Terrible ice coffee tastes 🤮 I will never came back here
Best coffee I love my triple espresso. The avocado toast is killer.
Atmosphere: 4
Food: 5
Service: 5
Refused to heat up my almond crossaint. What?
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE! Being managed sooooo poorly!! Workers are not being trained properly! Wrong order EVERY TIME! Either missing something or the drinks are not made correctly!!!! Wew have to drive all the was to Seaford (Merrick Rd.) to have things done right!!!
Atmosphere: 1
Food: 1
Service: 1
There is such a lovely young lady who works mornings there. I think her name is Elaina (spelling ?). She is so friendly, courteous and works non stop. DD is so lucky to have such a wonderful person working for them.
Atmosphere: 5
Food: 5
Service: 5
I stopped by on my way to work and the server was very friendly and welcoming. Something nice at 545 in the morning.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The store has gotten better. But the staff I interacted with were amazing and extremely pleasant. Great staff makes a good business.
Atmosphere: 5
Food: 4
Service: 5
I had drove 15 mints and it was closed and on map shows it’s open
Nice workers good items
Fresh all the time
Atmosphere: 5
Food: 4
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
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