Moe's Southwest Grill
5288 Sunrise Hwy, Massapequa
(516) 799-2200
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Delicious food and super friendly and helpful staff. Look forward to coming back.
Atmosphere: 5
Food: 5
Service: 5
The customer service was terrible. They were extremely rude and I demanded a refund and they did everything they could to not give me a refund, I didn’t even touch their food, as I saw them arguing with multiple customers, I should’ve known better and walked out
Atmosphere: 1
Food: 1
Service: 1
Moe's a chain. I have eaten Moe's in several States. Because of it being a chain. It's pretty consistent, you know what you're getting. I can't speak for all the food because I usually only get the homewrecker and chips. I am a man that is six one and about 190 lb. The homewrecker and chips fill me up. Always tasty. For people that are used to authentic Mexican cuisine, this isn't that. However, standing next to other fast food choices with the burgers and fries, I feel this is a healthier option. When you order from Moe's, you see and pick the ingredients you're putting in. All whole foods and real proteins. You can see the corn. You can see the olives. The meat is cooked and cut. It's nice to see this instead of the processed food
I placed an order on GrubHub an hour and a half before the store closed, the driver waited
25 minutes at the store to pick the order up only to be told they would not make the order because they didn’t see it and now they were getting ready to close. Completely unacceptable
The staff was super helpful and very friendly, and the food was (always is) on point
I loved the customer service ! Employees were very nice and food was delicious
I went to the massapequa location and the staff were very friendly
Good location, clean and the staff was cool too
Every time I visit Moe’s, I feel like part of the family. The team is warm, welcoming, and always goes the extra mile to ensure a great experience. A special shoutout to Marcelin for exceptional service and kindness—always making my visits even better. Highly recommend Moe’s for great service and a friendly atmosphere!
Food is good, love the sauces for the tortilla chips! A bit of difficulty getting order straightened out.
Restaurantji Recommends
Good place and good food but I wish the lemonade at the lemonade machine would not be bitter
I’m not sure if the gentleman was a manager or what but he was definitely not having a good day. Super nasty and super rude to customers and when questioned about pricing, he did not want to even bother trying to accommodate even though he was wrong. There were two people ahead of me and he was just giving them the nastiest attitude as well. I wish I caught his name to call him out, but this place needs to do better.
Atmosphere: 1
Service: 1
Too bad there’s no option for zero stars. The rice is always hard and the tables are always dirty. On top of that they have raised their prices probably 35% in the last six months. When my 12 year old son asked for a small extra cup of queso, they charged us an additional six dollars for it. That’s the end of them for us.
Food was 👍 good, tasty.
Just a little pricey!
Had the Homewrecker/Burrito.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos, Bowl
I’m not sure if there is a variance between locations but wow did Moe’s get skimpy… I haven’t been to a moe’s in like a year but I went today and the lid is bigger than the bowl! I paid $20.00 for a chicken/steak bowl with queso. I know queso is extra but the portion is not conducive of the price. I will not be returning, there are so many other options.
Loading...