Panera Bread

5274 Sunrise Hwy, Massapequa
(516) 264-7060

Recent Reviews

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Doug Dzinski

Use to love going here but a couple of times had to go to register tell them coffee pots were empty so now you had your nice bagel but no coffee until you're done eating also new rules now don't leave out coffee pots after 2 pm so can't help yourself have to wait at register for someone to get your coffee if it's made if not have to wait for them to make coffee I tell them Decaffeinated they make something else really stupid rules used to go there lots now still have not been back don't know if will go again cut up my gift cards service sucks

Atmosphere: 3

Food: 5

Service: 3

Haleigh Sterling

Did online pickup. Got an email that the order was ready. It wasn’t in the pickup area. After waiting an hour for my food and notifying staff twice that the order said it was ready, was told someone might have taken my order. Also I am preganant and threw up in the bathroom because I was so hungry and they were rude about it when I notified them.

Service: 1

John Mason

I have mobiled ordered from here a few times. The orders are rarely waiting on the shelf despite the app saying they've been fulfilled.

Atmosphere: 5

Food: 5

Service: 2

Taylor Diamond

There over priced half the menu is stuff i dont eat

Atmosphere: 2

Food: 3

Service: 3

George Foley

Consistently good, clean and new sandwiches

Atmosphere: 4

Food: 5

Service: 5

John Ludewig

All locations i have been to are about the same. I have never had a bad experience at any of them. Food is excellent and costs between $10 & $25 depending on what you like.

Atmosphere: 5

Food: 5

Service: 5

Brett Adam (NY Pro DJ)

The quality has gone way down. Portions have become tiny. Prices have gone absolutely insane. Tables and floor are always dirty. Food used to taste way better. They are pricing themselves out of existence. Sad, really.

Atmosphere: 1

Food: 1

Service: 1

Lu J.

Service is good. Food is fine. Nice place for small group meeting or personal study/reading time.

Atmosphere: 5

Food: 5

Service: 5

Stefano

Great food! Had lunch with my granddaughter and ordering through a tablet was easy instead of waiting on a line. Definitely going back.

Holly Lyver

Jermey is the sweetest and is always a pleasure when I come in as well as the manager! I feel this Panera in specific does go above in beyond to have great service and it doesn’t go unnoticed!

Atmosphere: 5

Food: 5

Service: 5

Mery Lupa

Tuesday 20th on August, the cleaning lady was using the broom that she used to clean the floors, I believe it is disgusting

Jorge Cuevas

Very good

Todd Smith

The food at this location is always great, the rest of it… wow! For starters if you order in, be prepared to wait, because online orders take priority. You can be standing there for 10-15 minutes with no one around you, waiting as they fill online orders, but it gets worse. Should you order something from the bakery, the people at the counter (provider someone is there and acknowledges you) tells you to get it in the back, in the back they tell you to go to the counter. It’s a big back and fourth that’s just annoying. Once you sit down, the tables are usually dirty, and more often then not there’s a loud group of children misbehaving, that no one does anything about! Where is the manager? I’ve only ever seen on guy in a different colored shirt, and he looks to be about 15, and is more interested in having conversations about nonsense with the girl making the food then in doing anything else. I had enough of the mess and the kids so I started being one of those to order online and eat at my desk and THATS when they stop caring about getting the order right, because after all who’s going to come in to complain? For me it’s an inconvenience, what about people with allergies or diabetes? That’s dangerous! The online orders they seem to prioritize are right about 50% of the time, and if you think you’re getting utensils, think again! I love Panera, this is the only location near work, so I tolerate it, but why do the higher ups?

Atmosphere: 1

Food: 5

Service: 1

# Ak2234

Can never go wrong with panera

Atmosphere: 5

Food: 5

Service: 5

Robert Tuozzo

Food is fine, but not spectacular. I don't see myself coming here willingly. I'm not a big fan of this kind of food but it isn't terrible either.

Atmosphere: 3

Food: 3

Service: 3

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