I recently purchased a cannoli cake for my son's birthday from this bakery, hoping for a higher quality than what I'd find at the local Italian supermarket. When I arrived, I asked the staff if the cake was baked fresh. I noticed a gingerbread man decoration, which made me suspect it might have been made before Christmas. Unfortunately when we served the cake that evening, no one enjoyed it. The cake was dry, very little filling, and the slivered almonds on the outside were stale. I brought the cake back the next day they were open and was disappointed by the staff's response...they were rude and told me if I wanted a moist cake, I should have placed a special order. -Are you kidding me!!! They kept the cake, promised me the owner would call me back, but after more than 2 weeks, I have not received any follow up. Overall, I spent $35 on a cake that was inedible and received poor customer service. I hope the bakery will improve the freshness of their product and the manner they handle customer concerns.
Food: 1
Service: 1
Cami Murray
DO NOT spend your money here!!! The people or owner here are sickening. Gave my aunt the wrong cake, then called many times and yelled at her for taking the wrong cake. My aunt was handed the cake. How DARE you call a customer, or anyone and speak like that. Especially when it was YOUR fault. Absolutely horrible and I will be sure to post about this everywhere. Have the day you deserve ;)
Naza Yusupova
Delicious and fresh Bakery in Massapequa. You can call ahead and place an order as well. The quality is always consistently great and staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Dina Merna
Inconsistent with the price. Stale cakes.
Food: 2
Service: 2
Irma Graf
Very unfriendly!
Service: 1
Mary O'Connor
Very good bakery. The best Proscuitto Bread in the area.
Atmosphere: 5
Food: 5
Service: 5
Mary
HORRIBLE AND SHAMEFIUL EXPERIENCE AT SPIGA BAKERY. The bakery had only 3 all chocolate cakes on display. I needed a yellow cake for 6 people. I was told I had to special order a cake, and I had to purchase a 10 inch cake even though I only needed a 7 inch cake. The inside layers of filling were TOO THICK you could hardly taste the cake. So, I spoke with the manager who explained that is does not pay for the baker to stop making a $100 cake to bake a 7 inch cake, which is why I had to order and pay for a 10 inch cake. This is a poor excuse and basically theft. I also purchased $40 in cookies. I guess I was not spending enough money at this HORRIBLE BAKERY.
Atmosphere: 1
Food: 1
Service: 1
jennifer mercurio
The best bakery witb the best customer service. Highly recommended.
I love this bakery but recently they decided to change the shape of their crumb bun. They used to bake them in a large tray and cut them ino rectangular pieces and they were up by the register. Now they are made round and in the glass case. The new crumb bun/cake does not taste as good, even though they say its the same recipe as the crumb bun itself.The rectangular shape. This round, one falls apart as you either cut into it or bite into it, and it doesn't have the same taste. Very disappointed that they change such a good thing.
Joyce Galante
Love Spiga!! I have been going since they opened the new location. I always loved Bellmore as well. The pastries are amazing the carrot cake is the best!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli, Pastries
Steve DiGiovanna
Great bakery. The best pastries and bread!!
Atmosphere: 5
Food: 5
Service: 5
Gregory Bushansky
Came before closing, bread was hard, and I order a cakeI was not impressedPrices are on the high side.
I recently purchased a cannoli cake for my son's birthday from this bakery, hoping for a higher quality than what I'd find at the local Italian supermarket. When I arrived, I asked the staff if the cake was baked fresh. I noticed a gingerbread man decoration, which made me suspect it might have been made before Christmas.
Unfortunately when we served the cake that evening, no one enjoyed it. The cake was dry, very little filling, and the slivered almonds on the outside were stale. I brought the cake back the next day they were open and was disappointed by the staff's response...they were rude and told me if I wanted a moist cake, I should have placed a special order. -Are you kidding me!!! They kept the cake, promised me the owner would call me back, but after more than 2 weeks, I have not received any follow up.
Overall, I spent $35 on a cake that was inedible and received poor customer service. I hope the bakery will improve the freshness of their product and the manner they handle customer concerns.
Food: 1
Service: 1
DO NOT spend your money here!!! The people or owner here are sickening. Gave my aunt the wrong cake, then called many times and yelled at her for taking the wrong cake. My aunt was handed the cake. How DARE you call a customer, or anyone and speak like that. Especially when it was YOUR fault. Absolutely horrible and I will be sure to post about this everywhere. Have the day you deserve ;)
Delicious and fresh Bakery in Massapequa.
You can call ahead and place an order as well. The quality is always consistently great and staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Inconsistent with the price.
Stale cakes.
Food: 2
Service: 2
Very unfriendly!
Service: 1
Very good bakery. The best Proscuitto Bread in the area.
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE AND SHAMEFIUL EXPERIENCE AT SPIGA BAKERY. The bakery had only 3 all chocolate cakes on display. I needed a yellow cake for 6 people. I was told I had to special order a cake, and I had to purchase a 10 inch cake even though I only needed a 7 inch cake. The inside layers of filling were TOO THICK you could hardly taste the cake. So, I spoke with the manager who explained that is does not pay for the baker to stop making a $100 cake to bake a 7 inch cake, which is why I had to order and pay for a 10 inch cake. This is a poor excuse and basically theft. I also purchased $40 in cookies. I guess I was not spending enough money at this HORRIBLE BAKERY.
Atmosphere: 1
Food: 1
Service: 1
The best bakery witb the best customer service. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Great cakes!
Atmosphere: 4
Food: 4
Service: 4
Great hometown bakery A++++++
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best bread around besides Mazzola's
Atmosphere: 5
Food: 5
Service: 5
I love this bakery but recently they decided to change the shape of their crumb bun. They used to bake them in a large tray and cut them ino rectangular pieces and they were up by the register. Now they are made round and in the glass case. The new crumb bun/cake does not taste as good, even though they say its the same recipe as the crumb bun itself.The rectangular shape. This round, one falls apart as you either cut into it or bite into it, and it doesn't have the same taste. Very disappointed that they change such a good thing.
Love Spiga!! I have been going since they opened the new location. I always loved Bellmore as well.
The pastries are amazing the carrot cake is the best!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli, Pastries
Great bakery. The best pastries and bread!!
Atmosphere: 5
Food: 5
Service: 5
Came before closing, bread was hard, and I order a cakeI was not impressedPrices are on the high side.
Atmosphere: 5
Food: 2
Service: 5
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