Carlos is the best barista, always the first one to say good morning and quick to greet me with good vibes. My drink is never wrong and always perfect. His friendly, positive attitude in the morning definitely starts my day right. Honestly, I can’t go to another Starbucks because Carlos makes it different.
Atmosphere: 5
Food: 5
Service: 5
Rashid Mannan
Newly renovated Starbucks. Very spacious. Good service. Drinks are awesome
Atmosphere: 5
Food: 5
Service: 5
Benala S
What can be said about an amazing cup of Makiato coffee but yum yum yum.
Atmosphere: 3
Food: 3
Service: 3
Sam T
This Starbucks is a JOKE! Both management and employees are nightmares and need a lesson on customer service. I should not have to wait 15 minutes on line for a gift card. They do not support or show respect for the NYPD- a huge red flag. Go to Perk and Press down the road if you want real coffee!
Atmosphere: 1
Food: 1
Service: 1
Maria S
It was a good service, all young kids , and it was very clean. I think they don't have a supervisor. All young people and one person, I think the supervisor, I don't know, yelling at the employees without control. The store needs to have efficient supervisors so that the employees work well. especially the supervisor. The managers need to set an example; they need to improve 7/10.✍️
Food: 5
Service: 4
James Stiner
Now I don’t post reviews much but every time I go in there I order on the app at home because post renovation they move like snails and I still have to wait in store I was there on Memorial Day and people were leaving and telling other people to just take there order it was so bad
Atmosphere: 2
Food: 4
Service: 1
Brian Persoff
Since reopening they can’t handle the business. It’s nice to have a fresh looking store, and if it was one bad day I’d leave it alone. However it’s been a handful of times where despite ordering in advance we’re left waiting ridiculously long for our drinks. Each time noticing that multiple others are having the same issues and getting just as agitated. Today was the last straw though. Ordered 15 minutes before arriving and still nowhere near ready. the time from placing the order to the time it was ready was 36 minutes. I wouldn’t recommend this location to anyone.
Devon Casciaro
Takes FOREVER to get your drinks on
Gavin Iaccarino
I feel bad for the staff they seem very under staffed. My problem is when did Starbucks stop making good iced coffee? This Clover crap is absolutely terrible. I have been a starbucks person for 15+ years every day, but now find this new iced coffee undrinkable. Total shame
Danielle Thomas
there were 5 employees on staff no line at the register and we still waited 20 min for an iced coffee. Worst location the staff consistently is so slow and I used to work for a Starbucks there is zero reason to move so slow learn the recipes and do better! I guess secret shoppers don’t exist anymore. We used to be timed.
I came here post-renovations, and wow they really made the place feel more sterile and less inviting. I placed an order on the app for two drinks and one was ready when I got there, but I had to wait 5+ minutes for the other (after placing it 10 minutes before I arrived). One of the drinks was fine, but the other (iced tea lemonade) was completely watered down and borderline tasteless. Not worth spending over 5 bucks for. All of this plus the location itself being lackluster with the parking lot being annoying to traverse makes me want to avoid this location. I would recommend going to the location on Sunrise Hwy in Seaford instead
Jillian Nicole
Expect to wait over 20 minutes for coffee even if you order ahead in the mobile app. Horrible customer service.
Joe I
Waited 20 minutes for a black coffee. They need to set it up so people know where to stand in line. Dunno what's going on here. I seriously was considering asking for a refund after the coffee machine spit out water and milk with no coffee.
Rick
I don’t know happened here!! This location before the renovation was great! They reopened a few weeks ago. I’ve been there 3 times. First time what was wrong. Second time literally 30 minutes and I ordered on the app way before. Third time order incorrect again definitely either new owners new management, but this place is an absolute disaster.
Chris Fannin
I am not one to leave bad reviews, But this Starbucks has gone downhill since they reopened, It seems like it’s entirely new staff without any experienced staff training them. They need to pull staff from other stores to get these new employees up to speed prior to leaving them on their own. I have now been there on three occasions and each time was over a 30 minute wait with them never getting the order done correctly. I had to wait 30 minutes then I get asked what did you order again? And this wait wasn’t because of long lines. It was because the staff did not know how to execute the orders. They need to get this fixed and fast..
Carlos is the best barista, always the first one to say good morning and quick to greet me with good vibes. My drink is never wrong and always perfect. His friendly, positive attitude in the morning definitely starts my day right. Honestly, I can’t go to another Starbucks because Carlos makes it different.
Atmosphere: 5
Food: 5
Service: 5
Newly renovated Starbucks. Very spacious. Good service. Drinks are awesome
Atmosphere: 5
Food: 5
Service: 5
What can be said about an amazing cup of Makiato coffee but yum yum yum.
Atmosphere: 3
Food: 3
Service: 3
This Starbucks is a JOKE! Both management and employees are nightmares and need a lesson on customer service. I should not have to wait 15 minutes on line for a gift card. They do not support or show respect for the NYPD- a huge red flag. Go to Perk and Press down the road if you want real coffee!
Atmosphere: 1
Food: 1
Service: 1
It was a good service, all young kids , and it was very clean. I think they don't have a supervisor. All young people and one person, I think the supervisor, I don't know, yelling at the employees without control. The store needs to have efficient supervisors so that the employees work well. especially the supervisor. The managers need to set an example; they need to improve 7/10.✍️
Food: 5
Service: 4
Now I don’t post reviews much but every time I go in there I order on the app at home because post renovation they move like snails and I still have to wait in store I was there on Memorial Day and people were leaving and telling other people to just take there order it was so bad
Atmosphere: 2
Food: 4
Service: 1
Since reopening they can’t handle the business. It’s nice to have a fresh looking store, and if it was one bad day I’d leave it alone. However it’s been a handful of times where despite ordering in advance we’re left waiting ridiculously long for our drinks. Each time noticing that multiple others are having the same issues and getting just as agitated. Today was the last straw though. Ordered 15 minutes before arriving and still nowhere near ready. the time from placing the order to the time it was ready was 36 minutes. I wouldn’t recommend this location to anyone.
Takes FOREVER to get your drinks on
I feel bad for the staff they seem very under staffed. My problem is when did Starbucks stop making good iced coffee? This Clover crap is absolutely terrible. I have been a starbucks person for 15+ years every day, but now find this new iced coffee undrinkable. Total shame
there were 5 employees on staff no line at the register and we still waited 20 min for an iced coffee. Worst location the staff consistently is so slow and I used to work for a Starbucks there is zero reason to move so slow learn the recipes and do better! I guess secret shoppers don’t exist anymore. We used to be timed.
Restaurantji Recommends
I came here post-renovations, and wow they really made the place feel more sterile and less inviting. I placed an order on the app for two drinks and one was ready when I got there, but I had to wait 5+ minutes for the other (after placing it 10 minutes before I arrived). One of the drinks was fine, but the other (iced tea lemonade) was completely watered down and borderline tasteless. Not worth spending over 5 bucks for. All of this plus the location itself being lackluster with the parking lot being annoying to traverse makes me want to avoid this location. I would recommend going to the location on Sunrise Hwy in Seaford instead
Expect to wait over 20 minutes for coffee even if you order ahead in the mobile app. Horrible customer service.
Waited 20 minutes for a black coffee.
They need to set it up so people know where to stand in line.
Dunno what's going on here. I seriously was considering asking for a refund after the coffee machine spit out water and milk with no coffee.
I don’t know happened here!! This location before the renovation was great! They reopened a few weeks ago. I’ve been there 3 times. First time what was wrong. Second time literally 30 minutes and I ordered on the app way before. Third time order incorrect again definitely either new owners new management, but this place is an absolute disaster.
I am not one to leave bad reviews, But this Starbucks has gone downhill since they reopened, It seems like it’s entirely new staff without any experienced staff training them. They need to pull staff from other stores to get these new employees up to speed prior to leaving them on their own. I have now been there on three occasions and each time was over a 30 minute wait with them never getting the order done correctly. I had to wait 30 minutes then I get asked what did you order again? And this wait wasn’t because of long lines. It was because the staff did not know how to execute the orders. They need to get this fixed and fast..
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