We stopped going here a long while ago due to questionable sanitary practices. Decided to give it another chance, keeping a close eye on glove usage and raw bacon handling. We were very pleased to find that the folks working when we went appeared to have a much better understanding of cross contamination. Oh, and the sandwiches were good, too.
Atmosphere: 4
Food: 4
Service: 4
Jerry Belile
Sorry if this posts twice I typed out a paragraph and when I pushed post it went away. Maybe because I didn't have nice things to say ?. Anyways so as I walk through the door half hour before closing the dude who took my order was pissed before I even said what I wanted. Could you imagine his reaction when I said steak and cheese!? I couldn't even get the word out before this dude literally rolled his eyes so damn hard his whole body turned lmfao! Just a huffing and a puffing the whole damn time asking what i wanted on it angrily. The other 2 workers weren't any better! It was the same with them. The cook was the one with the least attitude(ironic huh) but the other 2 just as rude and arrogant as ever! Don't want a job at fast food? Don't apply! Don't want to do what's asked of you? Also, don't apply! At that point I knew I better get myself outta there before I get in trouble! So I leave the person I'm with to grab the food. Going out I was hoping the few people standing behind us in line wanted hot food too well just because at that point it was safe to say i was pissed lol. So when the person came out I said I hope those couple people wanted hot food too. Which they did! Which they were told the stuff was getting shut down. Guess there wasn't enough time left after that whole few mins it took to make our subs. Then get home to realize the person i was with didn't even get her order bc smug face was busy being arrogant and probably didnt even bother to put it in the bag! Even though she knew what she ordered bc she was pissed when she wanted whatever the roll of the day was and not a plain roll! Ohh and most importantly for the dude who rolled his eyes like a diva, you wouldn't dare roll your eyes like that to my face outside...so I highly advise you not to do it at your place of work.
Food: 4
Recommended dishes: Steak Subs
Stephen Shepard
Service was great, very clean, and fresh ingredients. 5 stars all around for a fast food experience.
Atmosphere: 5
Food: 5
Service: 5
RS Zycho
The subs are always good but the dining area was very dirty every table had left overs from customers in an amount that would appear to have not been cleaned all day. The garbage can reflected that by overflowing. But overall not bad.
Atmosphere: 1
Food: 4
Service: 4
Tricia W.
Always fresh, always delicious! People who have had to move away dream about Jreck Subs. Parents bring them to their kids at college. Visitors pack a cooler to take a bunch home... and make it their first stop on every return trip. It's been part of our community for decades, for really good reasons!
Muck Lost
Steak and cheese take out.... yum...delicious to go...the freshest...for me enough for 2 meals in one sub...very friendly staff here in Massena...bright,clean and always on point..their specials are great for game day for sitting in front of the tube in the best seat in the house...my easy chair...haha...
Atmosphere: 5
Food: 5
Service: 5
Joe S.
Fresh ingredients and great selection. We've been coming here for the last year or so and the service and food quality is always consistent. Highly recommend!
Mary Martin
Always liked there subs little changes it's still
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Turkey and Cheese Sub
Muck L.
Excellent,generous,fresh ingredients prepared by well trained professionals while you wait.
As always Maggie's the best thing about jrecks in massena.
Atmosphere: 5
Food: 4
Service: 5
Christopher Matthews
I recently visited a Jrecks and I have to say, the food was amazing! Every bite was filled with deliciousness, and the quality of the ingredients was top-notch. However, while the food was great, I have to say that the customer service could have been improved.Although the staff was polite, they seemed a bit uninterested in their job. They did not greet me with enthusiasm nor made any attempt to engage with me as a customer. Additionally, the service was slow, and it took a while for my order to be taken and completed.Despite the lackluster customer service, the food was worth the wait. I could tell that the ingredients were fresh, and the flavors were perfectly balanced. The sandwiches were packed with meat, cheese, and veggies, and the bread was soft.Overall, I would recommend this sub place for its delicious food. However, if you're looking for friendly customer service, you may want to look elsewhere.
paeti bower
Best roast beef sandwich I ever had. By far better than subway.
We stopped going here a long while ago due to questionable sanitary practices. Decided to give it another chance, keeping a close eye on glove usage and raw bacon handling. We were very pleased to find that the folks working when we went appeared to have a much better understanding of cross contamination. Oh, and the sandwiches were good, too.
Atmosphere: 4
Food: 4
Service: 4
Sorry if this posts twice I typed out a paragraph and when I pushed post it went away. Maybe because I didn't have nice things to say ?. Anyways so as I walk through the door half hour before closing the dude who took my order was pissed before I even said what I wanted. Could you imagine his reaction when I said steak and cheese!? I couldn't even get the word out before this dude literally rolled his eyes so damn hard his whole body turned lmfao! Just a huffing and a puffing the whole damn time asking what i wanted on it angrily. The other 2 workers weren't any better! It was the same with them. The cook was the one with the least attitude(ironic huh) but the other 2 just as rude and arrogant as ever! Don't want a job at fast food? Don't apply! Don't want to do what's asked of you? Also, don't apply! At that point I knew I better get myself outta there before I get in trouble! So I leave the person I'm with to grab the food. Going out I was hoping the few people standing behind us in line wanted hot food too well just because at that point it was safe to say i was pissed lol. So when the person came out I said I hope those couple people wanted hot food too. Which they did! Which they were told the stuff was getting shut down. Guess there wasn't enough time left after that whole few mins it took to make our subs. Then get home to realize the person i was with didn't even get her order bc smug face was busy being arrogant and probably didnt even bother to put it in the bag! Even though she knew what she ordered bc she was pissed when she wanted whatever the roll of the day was and not a plain roll! Ohh and most importantly for the dude who rolled his eyes like a diva, you wouldn't dare roll your eyes like that to my face outside...so I highly advise you not to do it at your place of work.
Food: 4
Recommended dishes: Steak Subs
Service was great, very clean, and fresh ingredients. 5 stars all around for a fast food experience.
Atmosphere: 5
Food: 5
Service: 5
The subs are always good but the dining area was very dirty every table had left overs from customers in an amount that would appear to have not been cleaned all day. The garbage can reflected that by overflowing. But overall not bad.
Atmosphere: 1
Food: 4
Service: 4
Always fresh, always delicious! People who have had to move away dream about Jreck Subs. Parents bring them to their kids at college. Visitors pack a cooler to take a bunch home... and make it their first stop on every return trip. It's been part of our community for decades, for really good reasons!
Steak and cheese take out.... yum...delicious to go...the freshest...for me enough for 2 meals in one sub...very friendly staff here in Massena...bright,clean and always on point..their specials are great for game day for sitting in front of the tube in the best seat in the house...my easy chair...haha...
Atmosphere: 5
Food: 5
Service: 5
Fresh ingredients and great selection. We've been coming here for the last year or so and the service and food quality is always consistent. Highly recommend!
Always liked there subs little changes it's still
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Turkey and Cheese Sub
Excellent,generous,fresh ingredients prepared by well trained professionals while you wait.
Great Subs and Great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
What can you say its Jrecks their family !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Mixed Wrap, Steak Subs
Pretty good sun. Had the tuna. Good bread.
Atmosphere: 4
Food: 4
Service: 5
As always Maggie's the best thing about jrecks in massena.
Atmosphere: 5
Food: 4
Service: 5
I recently visited a Jrecks and I have to say, the food was amazing! Every bite was filled with deliciousness, and the quality of the ingredients was top-notch. However, while the food was great, I have to say that the customer service could have been improved.Although the staff was polite, they seemed a bit uninterested in their job. They did not greet me with enthusiasm nor made any attempt to engage with me as a customer. Additionally, the service was slow, and it took a while for my order to be taken and completed.Despite the lackluster customer service, the food was worth the wait. I could tell that the ingredients were fresh, and the flavors were perfectly balanced. The sandwiches were packed with meat, cheese, and veggies, and the bread was soft.Overall, I would recommend this sub place for its delicious food. However, if you're looking for friendly customer service, you may want to look elsewhere.
Best roast beef sandwich I ever had. By far better than subway.