McDonald's
6098 NY-37, Massena
(315) 764-8097
Recent Reviews
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Good service and awful food. McDonalds.
Atmosphere: 2
Food: 1
Service: 4
Very decent for a McDonalds
Atmosphere: 4
Food: 4
Service: 5
Great place for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Change your online hours so people going to work don’t have to wait in line for you to say you’re still closed
Everything was fine here everything went well
Atmosphere: 5
Food: 5
Service: 5
It's a McDonald's but the staff is very nice and friendly.
Atmosphere: 4
Food: 4
Service: 4
It's McDonald's ... Ya never know from one day to the next whether it's going to be good or not ... Just a tip if you want fresh fries tell them no salt then they have to cook fresh for you and then ask for salt and pepper packets to be added in the bag and put it on yourself
Food: 4
Service: 4
Placed order at the drive through a little after 11pm. Was not given my receipt. Fries were fine. Burger was not. Burger was not cooked thoroughly. Sandwich outer appearance looked like they submerged it in grease(fecal matter on a shingle). If they were closing early they should have never taken my order. Do not go to this McDonald's at or after 11pm. Not worth the money.
4/1/2025 Ordered at drive through a bit past 6pm. Always check the quality and accuracy of your order at this restaurant. If you can, order at the inside counter. Always demand a receipt. Old stale warm cold fries burger warm looked ok ? weird after taste after trying it. Will be permanently avoiding this McDonald's.
Food: 1
Use the app! Saves $$$
Atmosphere: 4
Food: 4
Service: 4
STPPED about 5:30pm on 12/14/24 on my way to work. Ordered fish meal with no tartar sauce.
Heading to work took a bit of sandwich and sauce all down my arm and on my coat.
Fast service good fries, sauce all over.
Food: 1
Service: 3
Restaurantji Recommends
Your fry cook needs more training... soggy, half cooked fries. The burger was thrown together, ironically displaying a sad face of onions. Still tasted like McDonald's food!
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: World Famous Fries, Quarter Pounder Hamburger
So after waiting 15 minutes in line at the counter, I decided to call the store asked if anyone works the counter, to which I was hung up on. A couple minutes later after leaving the store with no food one of the employees went to get himself a drink, I asked him if anyone works the counter he replied we are extremely busy. Left with no food, I get sometimes things can be busy but after 15 minutes of not even a greeting that is unacceptable.
Service: 1
Horrible service
Atmosphere: 1
Food: 3
Service: 1
New $5 meal is a deal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger, Filet-O-Fish, Sausage Burrito
Honestly one of the best McDonald's in the area that has very kind employees and good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Big Mac
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