McDonald's
6098 NY-37, Massena
(315) 764-8097
Recent Reviews
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Placed order at the drive through a little after 11pm. Was not given my receipt. Fries were fine. Burger was not. Burger was not cooked thoroughly. Sandwich outer appearance looked like they submerged it in grease(fecal matter on a shingle). If they were closing early they should have never taken my order. Do not go to this McDonald's at or after 11pm. Not worth the money.
4/1/2025 Ordered at drive through a bit past 6pm. Always check the quality and accuracy of your order at this restaurant. If you can, order at the inside counter. Always demand a receipt. Old stale warm cold fries burger warm looked ok ? weird after taste after trying it. Will be permanently avoiding this McDonald's.
Food: 1
Use the app! Saves $$$
Atmosphere: 4
Food: 4
Service: 4
STPPED about 5:30pm on 12/14/24 on my way to work. Ordered fish meal with no tartar sauce.
Heading to work took a bit of sandwich and sauce all down my arm and on my coat.
Fast service good fries, sauce all over.
Food: 1
Service: 3
Your fry cook needs more training... soggy, half cooked fries. The burger was thrown together, ironically displaying a sad face of onions. Still tasted like McDonald's food!
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: World Famous Fries, Quarter Pounder Hamburger
So after waiting 15 minutes in line at the counter, I decided to call the store asked if anyone works the counter, to which I was hung up on. A couple minutes later after leaving the store with no food one of the employees went to get himself a drink, I asked him if anyone works the counter he replied we are extremely busy. Left with no food, I get sometimes things can be busy but after 15 minutes of not even a greeting that is unacceptable.
Service: 1
Horrible service
Atmosphere: 1
Food: 3
Service: 1
New $5 meal is a deal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger, Filet-O-Fish, Sausage Burrito
Honestly one of the best McDonald's in the area that has very kind employees and good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Big Mac
What can I say. It's McDonald's. Food was hot and fresh. Fries were just out of the fryer while being properly salted. The staff is engaging and friendly. Tables, booths and floors were clean as well as the bathroom.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: World Famous Fries, Mcchicken, Big Mac, Quarter Pounder Hamburger, Filet-O-Fish, Sausage Mcmuffin with Egg, Mcdouble, Bacon Egg & Cheese Biscuit
Expensive and food was terrible.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Morons couldn't even put a burger in a happy meal. It was the only thing on the order.
Wouldn't get my chicken nuggets anywhere else ?❤️
Atmosphere: 4
Food: 5
Service: 4
Asked if they minded cutting a Big MSc in half. They fall apart and the plastic knives just don't do it. The young girl brought it out and actually said" we have so many in the drive thru they just didn't have time to cut in half". There was 1 car in drive thru. Wonder if they will have time to clean up the coke I spilled in the bathroom and in lobby
Atmosphere: 1
Wouldn't get my chicken nuggets anywhere else ?❤️
Atmosphere: 4
Food: 5
Service: 4
Place is all mind Games, and working here and not being instantly liked just gives you bad rep, even for nothing.Some people need to grow up.Stop preying on people.woth rumors and gossip especially about mental health issues and even more especially when those issues don't actually exist that's called bad intel.
Atmosphere: 1
Food: 2
Service: 4
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