Pizza Hut
4 Malby Ave, Massena
(315) 764-1703
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Fast service and the waitress was nice. Order was right and very quick.
Atmosphere: 3
Food: 5
Service: 5
I ordered by phone and asked to pick up more than an hour from the time of my call. The person who took my call was very courteous and professional. I picked up at the time I mentioned and went through the drive-thru. My large pepperoni pizza was ready and still warm when I got to my destination. The pizza was perfectly made, and everyone enjoyed it. Great service, good taste.
Food: 5
Service: 5
Ordered 2 pizzas 1 for me 1 for the wife and couldn't of been happier! What made me so happy was that I could chew it and it tasted great!
Atmosphere: 5
Food: 5
Service: 5
This is the nicest Pizza Hut I have seen in decades, only wish it had the old school salad bar.
Atmosphere: 5
Food: 4
Service: 4
Went here for my son's birthday and had a great experience at this location!! The people and service was exceptional!! Our server was Rob and went above and beyond to make my son's experience awesome!!! Give Rob a raise!!
Atmosphere: 5
Food: 5
Service: 5
Lovr their pizza
Atmosphere: 5
Food: 5
Service: 5
Very nice workers and they look good
Atmosphere: 5
Food: 5
Service: 5
Best Pizza Hut food wise. They always do a great job. It would definitely be 5 stars if we didn’t get ignored intentionally each time we came in for pickup.
Food: 5
Service: 3
I was told off at drive through for putting out a cigarette. If I'm in my vehicle and you chew me out SCREW PIZZA HUT NEVER EVER WILL I DO BUISNESS THERE AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Pizza was not cooked in the middle. It was take out so didn't know it wasn't cooked in the middle until we got home.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Garlic Bread, Breadsticks
Restaurantji Recommends
I tried to place an order for carry out on the phone. i was on the phone with them taking my order for over 6 minutes. he said he was has computer issues and after a few minutes he hung up. so, i call back because he had already placed my order and i was just waiting for my total, he answers and says he never spoke to me before. like what okay then i tried to order and he was not cooperating, so i asked for a manager. he literally talked in another language for 2 minutes and then transferred me to massena pizza hut. another guy answered and i explained the situation, how he had hung up on me and the guy said “well miss that’s kind of rude of you, he is across seas”. i couldn’t believe it. i did not order anything and will never again. why are they not answering the phone at pizza hut? why is it someone overseas answering? and how am i rude for him hanging up on me?!
Always very nice and fast service and they always give my pup treats !!!!
You spend $30 on food and even if it says leave on porch you should at least let someone know it's out there in the middle of winter. Then to have a female employee flapping her lips in the background when I called. Bring back Domino's or Little Ceasar.
Atmosphere: 3
Food: 1
Service: 1
Good place to enjoy a good pizza.
Atmosphere: 5
Food: 4
Service: 5
A bit run down (washrooms were old and smelly - sink drain problem most likely) but the restaurant and tables are clean. We had a very good experience w the staff. Pan pizza was good and there was a good deal (large for the price of a medium +1$).
Atmosphere: 4
Food: 5
Service: 5
Loading...