Pizza Hut

4 Malby Ave, Massena
(315) 764-1703

Recent Reviews

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Penny Wilson

Pizza was not cooked in the middle. It was take out so didn't know it wasn't cooked in the middle until we got home.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Garlic Bread, Breadsticks

McKensi Foster

I tried to place an order for carry out on the phone. i was on the phone with them taking my order for over 6 minutes. he said he was has computer issues and after a few minutes he hung up. so, i call back because he had already placed my order and i was just waiting for my total, he answers and says he never spoke to me before. like what okay then i tried to order and he was not cooperating, so i asked for a manager. he literally talked in another language for 2 minutes and then transferred me to massena pizza hut. another guy answered and i explained the situation, how he had hung up on me and the guy said “well miss that’s kind of rude of you, he is across seas”. i couldn’t believe it. i did not order anything and will never again. why are they not answering the phone at pizza hut? why is it someone overseas answering? and how am i rude for him hanging up on me?!

Mike McSurdy

Always very nice and fast service and they always give my pup treats !!!!

Spacedogz27

You spend $30 on food and even if it says leave on porch you should at least let someone know it's out there in the middle of winter. Then to have a female employee flapping her lips in the background when I called. Bring back Domino's or Little Ceasar.

Atmosphere: 3

Food: 1

Service: 1

Alex Laura

Good place to enjoy a good pizza.

Atmosphere: 5

Food: 4

Service: 5

Tanya Belleau

A bit run down (washrooms were old and smelly - sink drain problem most likely) but the restaurant and tables are clean. We had a very good experience w the staff. Pan pizza was good and there was a good deal (large for the price of a medium +1$).

Atmosphere: 4

Food: 5

Service: 5

Keith Murray

Worst pizza I have ever had.

Food: 1

Service: 4

Jim Feith

Ordered a thin crust pie. It was like eating burnt cardboard. This was the worst pizza I ever had. Do better Pizza Hut, very disappointing

Carolyn White

Ordered 2 personal pan pizzas and they weren't completely cooked and one wasn't the way Ordered. They shbe able to do better. Wasted 30 dollars

Allen Burk

Easy drive thru pick up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breaded Boneless Wings, Breadsticks, Meat Lovers

Robert Ransco

THE PIZZA ? ? WAS GREAT. NICE PLACE TO ? EAT.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Vicki L

This Pizza Hut is quite new. The place is not as new but it has the newer interior design. It’s Very comfortable to eat here but we are ordering take out. There’s no lunch buffet here. The location is quite good but it’s a bit confusing to get into the parking lot. The front counter is for dine in and the back counter is for take out. There’s a drive through too for picking up your pizza if you order ahead of time
The Italian meats pasta is very hot and delicious. We add extra cheese to the garlic bread and it’s super delicious. For both it’s not quite $13. They can feed the two of us. I’ll sure return to this location next time I’m close by.

Atmosphere: 4

Food: 5

Service: 5

Caroline Jarry

Pan Pizza meat meat lovers! Excellent food ??

Atmosphere: 5

Food: 5

Service: 5

Joel Dinovo

Your typical pizza hut

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Pepperoni Pizza

Nicole Madonna

It's pizza hut you know what your getting. But I came to say how amazing our server was last Saturday. We brought our 15 year old and his friends out for pizza for his birthday and we were blesses with an absolute angel Rayann. Rayann not only accommodated our request for 2 tables so the boys could have their own dinner and enjoy being teens but she did so with friendly wit that was absolutely appreciated. She is clearly a veteran server who never breaks her stride and handled the meal with poise and efficiency. She wad cracking jokes with the kids and also checking in with us about what they could order. Servers like her are hard to come by and any restaurant would be lucky to have her

Atmosphere: 4

Food: 4

Service: 5

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