Taco Bell

1602 NY-37 St. Lawrence Centre, Massena
(315) 769-0949

Recent Reviews

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Brandon Gregg

The food was quite good, but unfortunately, my drink was forgotten.

Food: 4

Service: 3

Angela Turney

I don't like lettuce so I ask for no lettuce. I go to get replacement luxe boxes because of the lettuce being on my food and surprise surprise there was lettuce on the replacement food. Then has the audacity to make it seem like it's my fault there was lettuce on the food! Sadly I am done eating here.

Food: 1

Service: 1

Brent Rabideau

The quality, both food and service, has been rather inconsistent lately.

Cassie Prentiss

I am delighted to share my experience with this establishment. The food was impressively fresh and flavorful, which enhanced the dining experience. The service was incredibly quick, allowing me to enjoy my meal without a lengthy wait. Furthermore, the portions provided were generous, making it a satisfying meal. Overall, it was a delightful experience, and I would happily recommend it to others.

Atmosphere: 5

Food: 5

Service: 5

Carrie Lee Burnor

This still remains to be one of my most favorite places to come to eat. The service is always friendly and fast and they always have new menu, new items on their menu. And it's clean in there too.

Atmosphere: 5

Food: 5

Service: 5

Chris Belile

Yo, don’t go there. They’d be spending in people’s food.

Atmosphere: 1

Food: 1

Service: 1

James Roshia

Hot food and good quality products.

Atmosphere: 5

Food: 5

Service: 5

ashley radell

The gentleman was extremely rude but we enjoy the food after a night of gambling :-p

Atmosphere: 3

Food: 3

Service: 1

Dawn D

My order is not right again. I ordered a cheese roll up with jalapeño sauce and the sauce wasn't on there. This is the 3rd or 4th time that has happened and I get charged extra for it. I don't usually eat here and when I do this is usually what happens. I have had things missing and had to drive 20 minutes back to get the food that's missing. I don't check my order before I leave there but now I'm going to.

Atmosphere: 1

Food: 1

Service: 1

Steve Guthrie

Forgot my drink and hot sauce.

Atmosphere: 1

Food: 3

Service: 1

Angela Nordstrom

I hate taco bell food is so nasty

Atmosphere: 1

Food: 1

Service: 1

Dorothy Lundgren

The crew that works here are great. Food is always what you expect.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Soft Taco, Cantina Chicken Soft Taco

Amanda McElwain

Ordered dinner for my family yesterday. Order wasn’t complicated…standards off the menu items, no edits.
Yet…they not only FORGOT 2 items, but they also endured the items given to us.
I don’t understand why this particular location always has issues getting their customer’s orders CORRECT, but this is a regular occurrence for myself and various others in our community. Clearly they’re either not training their employees properly, or just don’t care.
I’ll make the trip to their Potsdam location going forward, just to avoid having my order messed up.
Fast food is suppose to be CONVENIENT.
How is messing up a customer’s order in any way “convenient”? Especially when they have allergies?!
Unacceptable!
Fire your employees, or train them to do the job they’re paid to do.
Also…I want my $23.43 back!

PS, reading others reviews, I see u only respond when they’re POSITIVE reviews. Kind of makes the customers wonder why 🤔 it’s as if u don’t care about your employees work ethic or the customers ur suppose to be catering to. Smdh bad business. I’ll be contacting the BBB to let them know about this.

Atmosphere: 1

Food: 2

Service: 1

C T

It's taco bell. Service is quick, tho.

Atmosphere: 3

Food: 4

Service: 4

Nicholas Westurn

We came in at 9:20 pm on January 31st, 2025 and they had the soda machines and everything in hooked in the dining room. The girl at the counter was rude it’s now 10:18pm and yet we still haven’t got our food she just now tells us it’s just now being made. Meanwhile 10-15 cars have gone through the drive through. Then decided to mop the floor with a dining room full of people! Not okay!

Atmosphere: 1

Food: 1

Service: 1

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