I couldn't believe when they turned upside down my ice cream. ????
Atmosphere: 3
Food: 5
Service: 5
John Etch
Place was so clean service was great. Second time this month coming here with my boys after soccer and had a great experience. Food was great so was the service. My boys love the ice cream. So glad they figured it out because last year it was horrible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Fries, Original Cheeseburger, Chicken Fingers, Side of Onion Rings
Cristina Aleman
They give my dog a ice cream cup ?,costumer
Atmosphere: 5
Food: 5
Service: 5
Nicole Bohling
If I could give 0 stars I would. Every single time we go here the food is wrong, or cold. I really don’t get how hard it is to make the right thing when it’s ordered. I get mistakes happen but this is totally the lack of care from employees and managers. DO BETTER.
Jay Morac
The big girl working the window handed me my drinks and I guess she doesn't know how a drink carrier works as she handed it to me the drinks fell out and got all over the inside of my car.
Atmosphere: 1
Food: 1
Service: 1
Sacul
They were very friendly to me, I don't know English but they did their best to understand me. I was in a hurry and I forgot some things, they were very kind to bring it to my car.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Alison Miranda
I went here with my hs sports team and we were a lot of people but the workers were so nice and made the food extremely quickly. I accidentally forgot my banana split inside before we left, but they ran after us and gave us the banana split, which we are very grateful for since we were im a rush to get home. They also gave us ALL free coupons for sundaes!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Fries, Banana Split, Bacon Two Cheese Deluxe Signature Stackburger Combo, Side of Cheese Curds
Gerson Gutierrez
Food was great. The Burgers we ordered felt made with fresh ingredients. Customer service for the take out order felt a bit rude. Probably cause it was late at night. Other than that, it was fantastic
Went thru drive thru for a peach cobbler blizzard. Bought a large total was $8.14. There was just a little bit of peach cobbler on the very top. The rest was all nothing but vanilla ice cream. Very disappointed. Especially if I wanted vanilla ice cream I could get half a gallon for half what I paid for this. I don’t know why we bother coming to DQ. Always a problem. I guess we will stick to Sonic. Thanks for my $8 cup of vanilla.
Long Island Huney
Dining room very clean! Food and customer service is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Fries, Chicken Fingers
Gwen Pidgeon
The food is always fresh and hot,Always made to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Fingers, Ice Cream Sandwich, Onion Ring
Dyno
I can't beleave how this new location still has problems. Was there on 7-28-23 around 9pm , the burger and chocolate shack was good but with no one else inside it still took longer then usual to get our food. The self service soda machine was OUT of order and there was some sort of repair being made at the inside drive up area. This is a brand new facility, how is that possible. The woman that served us inside was very friendly which is an improvement from what I've heard in the past recently. All the bad reviews have definitely hurt this location. I live local and will be keeping an eye out. I will be making new reviews. I've also read generic replies to this response, if corporate really wants to correct things why don't they go there themselves unannounced and see what happens I would like the results of that posted. Updated 4-15-24 was there today ,I see definite improvements. The woman taking order was very cooperative and friendly. I noticed that sometimes customers are NOT too friendly them selves. Take that into account when you read reviews.
Atmosphere: 5
Food: 5
Service: 5
nick pagano
I was hoping this location has been open long enough to figure out how to do their jobs. I was wrong. Got 2 blizzards the other day and it was basically just vanilla ice cream. I'll stick to the Medford location.
I couldn't believe when they turned upside down my ice cream. ????
Atmosphere: 3
Food: 5
Service: 5
Place was so clean service was great. Second time this month coming here with my boys after soccer and had a great experience. Food was great so was the service. My boys love the ice cream. So glad they figured it out because last year it was horrible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Fries, Original Cheeseburger, Chicken Fingers, Side of Onion Rings
They give my dog a ice cream cup ?,costumer
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars I would. Every single time we go here the food is wrong, or cold. I really don’t get how hard it is to make the right thing when it’s ordered. I get mistakes happen but this is totally the lack of care from employees and managers. DO BETTER.
The big girl working the window handed me my drinks and I guess she doesn't know how a drink carrier works as she handed it to me the drinks fell out and got all over the inside of my car.
Atmosphere: 1
Food: 1
Service: 1
They were very friendly to me, I don't know English but they did their best to understand me. I was in a hurry and I forgot some things, they were very kind to bring it to my car.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I went here with my hs sports team and we were a lot of people but the workers were so nice and made the food extremely quickly. I accidentally forgot my banana split inside before we left, but they ran after us and gave us the banana split, which we are very grateful for since we were im a rush to get home. They also gave us ALL free coupons for sundaes!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Fries, Banana Split, Bacon Two Cheese Deluxe Signature Stackburger Combo, Side of Cheese Curds
Food was great. The Burgers we ordered felt made with fresh ingredients. Customer service for the take out order felt a bit rude. Probably cause it was late at night. Other than that, it was fantastic
Atmosphere: 5
Food: 5
Service: 4
MAINA WAS SATISFIED WITH
Atmosphere: 5
Food: 5
Service: 5
Needed more hot fudge on the sundae.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Went thru drive thru for a peach cobbler blizzard. Bought a large total was $8.14. There was just a little bit of peach cobbler on the very top. The rest was all nothing but vanilla ice cream. Very disappointed. Especially if I wanted vanilla ice cream I could get half a gallon for half what I paid for this. I don’t know why we bother coming to DQ. Always a problem. I guess we will stick to Sonic. Thanks for my $8 cup of vanilla.
Dining room very clean! Food and customer service is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Fries, Chicken Fingers
The food is always fresh and hot,Always made to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Fingers, Ice Cream Sandwich, Onion Ring
I can't beleave how this new location still has problems. Was there on 7-28-23 around 9pm , the burger and chocolate shack was good but with no one else inside it still took longer then usual to get our food. The self service soda machine was OUT of order and there was some sort of repair being made at the inside drive up area. This is a brand new facility, how is that possible. The woman that served us inside was very friendly which is an improvement from what I've heard in the past recently. All the bad reviews have definitely hurt this location. I live local and will be keeping an eye out. I will be making new reviews. I've also read generic replies to this response, if corporate really wants to correct things why don't they go there themselves unannounced and see what happens I would like the results of that posted. Updated 4-15-24 was there today ,I see definite improvements. The woman taking order was very cooperative and friendly. I noticed that sometimes customers are NOT too friendly them selves. Take that into account when you read reviews.
Atmosphere: 5
Food: 5
Service: 5
I was hoping this location has been open long enough to figure out how to do their jobs. I was wrong. Got 2 blizzards the other day and it was basically just vanilla ice cream. I'll stick to the Medford location.
Food: 1
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