Me and my British friends visited today, wasn’t able to get the name of the woman who spoke to us about not having a Dairy Queens where we’re from but she had long red hair!
She was really friendly and nice and gave great customer service. Thank you for making our day
Atmosphere: 5
Food: 5
Service: 5
Denise Matters
Went in for ice cream only . Waiting 2 minutes and first time the order was wrong. Staff was focused more on the Uber Eats orders than the customers who came in an ordered. Very understaffed .will not go back .
Atmosphere: 1
Food: 1
Service: 1
LadySuperior
Selena was a beautiful soul very sweet, friendly and helpful when it came to picking out my desired lunch she was patient with me. I definitely see management potential in her. Keep up the good work, girl.! Food was amazing !
Atmosphere: 5
Food: 5
Service: 5
Debra Eisenhardt
3rd time wrong blizzard's sent over. Today ordered a med butterfinger that was correct, ordered a med NY cheese cake got a med smoors instead,ordered a mini cotton candy got a mini NY cheesecake. All were quite melted,i paid for extra strawberrie for my med cheesecake Blizzard which was not given as they made the wrong blizzard and the mini blizzard did not have the extra strawberry's in it. Tried calling store no one answers. I'm done with this store. 3 strikes your out.
Food: 1
Vanessa
First time going to the Mastic-Shirley Dairy Queen. It's very nice inside and outside. The staff were really friendly. Excellent service!! :)
Mark Simko
Don't know why this place isn't more crowded. Clean. Pleasant. Good value.
Recommend!
Atmosphere: 5
Food: 5
Service: 5
Barbara Clark
Good fries were hot and crispy burger was good and strawberry topping on vanilla ice cream. Yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Onion Rings, Cheeseburger, Chili Cheese Dog, Sundaes
Denva Allen
Dining closing more than 10 min before 9pm close tome then having to wait on a long through line for a pick up.
Peter S
Very good service
James Decker
Poor service, i felt like had i not said anything he would have forgotten my part of the order, a customer came up and he almost forgot their ice cream. When i asked him a question about something he didn’t have a proper response. He had an attitude towards me as well. I would recommend not to go to this location until they redo the staffing and get people who know how to handle customers properly
Food was good but very disappointed that they did not honor the tv ad for the blizzard they stated I needed to order through the app---there is no mention of that in the ad. In addition we weren't offered the upgrade from sundae to blizzard. Our order was for 2 seven dollar meals
Debbie O'Connor
I couldn't believe when they turned upside down my ice cream. ????
Atmosphere: 3
Food: 5
Service: 5
John Etch
Place was so clean service was great. Second time this month coming here with my boys after soccer and had a great experience. Food was great so was the service. My boys love the ice cream. So glad they figured it out because last year it was horrible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Fries, Original Cheeseburger, Chicken Fingers, Side of Onion Rings
Me and my British friends visited today, wasn’t able to get the name of the woman who spoke to us about not having a Dairy Queens where we’re from but she had long red hair!
She was really friendly and nice and gave great customer service. Thank you for making our day
Atmosphere: 5
Food: 5
Service: 5
Went in for ice cream only . Waiting 2 minutes and first time the order was wrong. Staff was focused more on the Uber Eats orders than the customers who came in an ordered. Very understaffed .will not go back .
Atmosphere: 1
Food: 1
Service: 1
Selena was a beautiful soul very sweet, friendly and helpful when it came to picking out my desired lunch she was patient with me. I definitely see management potential in her. Keep up the good work, girl.! Food was amazing !
Atmosphere: 5
Food: 5
Service: 5
3rd time wrong blizzard's sent over. Today ordered a med butterfinger that was correct, ordered a med NY cheese cake got a med smoors instead,ordered a mini cotton candy got a mini NY cheesecake. All were quite melted,i paid for extra strawberrie for my med cheesecake Blizzard which was not given as they made the wrong blizzard and the mini blizzard did not have the extra strawberry's in it. Tried calling store no one answers. I'm done with this store. 3 strikes your out.
Food: 1
First time going to the Mastic-Shirley Dairy Queen. It's very nice inside and outside. The staff were really friendly. Excellent service!! :)
Don't know why this place isn't more crowded. Clean. Pleasant. Good value.
Recommend!
Atmosphere: 5
Food: 5
Service: 5
Good fries were hot and crispy burger was good and strawberry topping on vanilla ice cream. Yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Onion Rings, Cheeseburger, Chili Cheese Dog, Sundaes
Dining closing more than 10 min before 9pm close tome then having to wait on a long through line for a pick up.
Very good service
Poor service, i felt like had i not said anything he would have forgotten my part of the order, a customer came up and he almost forgot their ice cream. When i asked him a question about something he didn’t have a proper response. He had an attitude towards me as well. I would recommend not to go to this location until they redo the staffing and get people who know how to handle customers properly
Restaurantji Recommends
Great ice cream
Food was good but very disappointed that they did not honor the tv ad for the blizzard they stated I needed to order through the app---there is no mention of that in the ad. In addition we weren't offered the upgrade from sundae to blizzard. Our order was for 2 seven dollar meals
I couldn't believe when they turned upside down my ice cream. ????
Atmosphere: 3
Food: 5
Service: 5
Place was so clean service was great. Second time this month coming here with my boys after soccer and had a great experience. Food was great so was the service. My boys love the ice cream. So glad they figured it out because last year it was horrible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Fries, Original Cheeseburger, Chicken Fingers, Side of Onion Rings
They give my dog a ice cream cup ?,costumer
Atmosphere: 5
Food: 5
Service: 5
Loading...