Holy cow. Get here when you opens otherwise you'll be here for hours. So damn slow it's not worth it. I could harvest my own beans in the timeit takes to get this order
Atmosphere: 1
Food: 5
Service: 1
Amanda Musumeci
I wasn’t going to write this review but I feel so frustrated almost every single time I come here unless I place a mobile order and DO NOT need to talk to any of the staff.. There are 3 different occasions that I have come in here and I have had something happen with my order and every time I am shown disrespect, attitudes and no apologies. It’s crazy to me that if I am voicing I am upset because something isn’t right with my order I am gaslit and made like I’m the problem? The first time I was told they couldn’t cut and put cream cheese on my bagel twist… I have been to other locations and they ALWAYS cut, toast, and put CC on my bagel twist. Okay fine, I accepted it. The second time I had a wrong order and voiced that I can’t have whole milk and needed almond milk, where the response was “well you didn’t do that on the app” with an attitude, never said I wouldn’t pay for the change but again very disrespectful. Fast forward to this morning, I decided to come in instead of using the mobile app (big mistake). The women at the register took my order and it was fine. I explicitly said “this QR code is for my free hash browns” and she scanned it. Then I said “this QR code is for my dunkin rewards and pay with app”… I wait a few minutes and get my coffee only to be told my hash-browns weren’t on my order. Now I was completely taken back because I knew that I gave her that QR code to scan. Now I’m not mad about that, it’s how it was handled. I was blamed and told basically that it was my fault that it wasn’t scanned in and the women at the register denied I showed her the QR code. The women I was speaking to was hostile, blaming me, and not once apologized and tried to fix the problem appropriately. She tried just putting it on me and said I didn’t give the women the QR code. It’s not that difficult to do and I know for a fact I showed her TWO DIFFERENT QR CODES. She took the side of her worker who denied that she scanned it, which ok fine if she didn’t hear what I said, ask me to repeat myself! Not only did I leave there upset but I feel disrespected and will rather go out of my commute to work to go to another location. Do better.
Atmosphere: 1
Food: 3
Service: 1
jah Warrior
Drinks where great munchkins where fresh. Very impressed.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Boyce-Bachhuber
Danielle is very rude and her employees are the same way. I didnt write a review for any of my other orders but this one really ticked me off. This is the 2nd time they gave me spoiled milk in my coffee and i threw up both times. I just wanted a refund but she gave me another coffee but I didnt drink it because i was nauseous from the spoiled one. I just spoke to her on the phone and said i want a refund and I dont ever want to go to her store again because they always mess up my order and she told me good we dont want you here anyway! Dont go there its terrible. Even the employees are either high or nasty. I hope this place gets shut down.
Update: manager Danielle just called me again after I spoke to customer service weeks ago telling them I dont want to speak to her. I told her Im ill and dont want to yell and she was making me very uncomfortable. I just want my refund and she just kept yelling on the phone saying I took the drink but I threw it out because I dont trust anything from that store. Disgusting woman. Dont give this place your time or money. The only civil one there is Samantha.
Atmosphere: 1
Food: 1
Service: 1
Rajak Bejok
Love this location. You can feel the love thanks to the great staff here.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Avocado Toast
MICHAEL WARREN
Good people
Atmosphere: 5
Food: 4
Service: 5
Andrea Perez
Friendly staff at this location, I've been to a few that the staff are extremely rude and the drinks never taste good. At this location their customer service was great and my drink was delicious. I went arouns 4/5 pm.
Atmosphere: 5
Food: 5
Service: 5
Khemran Ramesar
Quick and efficientAlways consistent
Ivan Sinchi
Kid-friendliness: Good for little baby toddlers to full grown men.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hash Browns, Donuts
ruthann schiavone
Dunkin Donuts in Jamesport is wonderful. I'm there 3 or more times a week. I get the croissant sandwich and extra lg coffee
Parking: Lg. Parking lot
Wheelchair accessibility: Yes. My husband was In a wheelchair
Typical Dunkin place was busy and could have been swept up but had to be the friendliest staff I even had the pleasure of dealing with. They greeted regulars and first time customers like they were life long friends....other DnDs should take
Atmosphere: 3
Food: 4
Service: 5
joanne lotempio
For once coffee was very good and not watered
Atmosphere: 4
Food: 4
Service: 4
ANDRES ALEJANDRO JAX CASTRO
Nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
Charles Bowers
Lovely warm, inviting restaurant with an expansive menu.
Holy cow. Get here when you opens otherwise you'll be here for hours. So damn slow it's not worth it. I could harvest my own beans in the timeit takes to get this order
Atmosphere: 1
Food: 5
Service: 1
I wasn’t going to write this review but I feel so frustrated almost every single time I come here unless I place a mobile order and DO NOT need to talk to any of the staff.. There are 3 different occasions that I have come in here and I have had something happen with my order and every time I am shown disrespect, attitudes and no apologies. It’s crazy to me that if I am voicing I am upset because something isn’t right with my order I am gaslit and made like I’m the problem? The first time I was told they couldn’t cut and put cream cheese on my bagel twist… I have been to other locations and they ALWAYS cut, toast, and put CC on my bagel twist. Okay fine, I accepted it. The second time I had a wrong order and voiced that I can’t have whole milk and needed almond milk, where the response was “well you didn’t do that on the app” with an attitude, never said I wouldn’t pay for the change but again very disrespectful. Fast forward to this morning, I decided to come in instead of using the mobile app (big mistake). The women at the register took my order and it was fine. I explicitly said “this QR code is for my free hash browns” and she scanned it. Then I said “this QR code is for my dunkin rewards and pay with app”… I wait a few minutes and get my coffee only to be told my hash-browns weren’t on my order. Now I was completely taken back because I knew that I gave her that QR code to scan. Now I’m not mad about that, it’s how it was handled. I was blamed and told basically that it was my fault that it wasn’t scanned in and the women at the register denied I showed her the QR code. The women I was speaking to was hostile, blaming me, and not once apologized and tried to fix the problem appropriately. She tried just putting it on me and said I didn’t give the women the QR code. It’s not that difficult to do and I know for a fact I showed her TWO DIFFERENT QR CODES. She took the side of her worker who denied that she scanned it, which ok fine if she didn’t hear what I said, ask me to repeat myself! Not only did I leave there upset but I feel disrespected and will rather go out of my commute to work to go to another location. Do better.
Atmosphere: 1
Food: 3
Service: 1
Drinks where great munchkins where fresh. Very impressed.
Atmosphere: 5
Food: 5
Service: 5
Danielle is very rude and her employees are the same way. I didnt write a review for any of my other orders but this one really ticked me off. This is the 2nd time they gave me spoiled milk in my coffee and i threw up both times. I just wanted a refund but she gave me another coffee but I didnt drink it because i was nauseous from the spoiled one. I just spoke to her on the phone and said i want a refund and I dont ever want to go to her store again because they always mess up my order and she told me good we dont want you here anyway!
Dont go there its terrible. Even the employees are either high or nasty. I hope this place gets shut down.
Update: manager Danielle just called me again after I spoke to customer service weeks ago telling them I dont want to speak to her. I told her Im ill and dont want to yell and she was making me very uncomfortable. I just want my refund and she just kept yelling on the phone saying I took the drink but I threw it out because I dont trust anything from that store. Disgusting woman. Dont give this place your time or money. The only civil one there is Samantha.
Atmosphere: 1
Food: 1
Service: 1
Love this location. You can feel the love thanks to the great staff here.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Avocado Toast
Good people
Atmosphere: 5
Food: 4
Service: 5
Friendly staff at this location, I've been to a few that the staff are extremely rude and the drinks never taste good. At this location their customer service was great and my drink was delicious. I went arouns 4/5 pm.
Atmosphere: 5
Food: 5
Service: 5
Quick and efficientAlways consistent
Kid-friendliness: Good for little baby toddlers to full grown men.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hash Browns, Donuts
Dunkin Donuts in Jamesport is wonderful. I'm there 3 or more times a week. I get the croissant sandwich and extra lg coffee
Parking: Lg. Parking lot
Wheelchair accessibility: Yes. My husband was In a wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Restaurantji Recommends
Typical Dunkin place was busy and could have been swept up but had to be the friendliest staff I even had the pleasure of dealing with. They greeted regulars and first time customers like they were life long friends....other DnDs should take
Atmosphere: 3
Food: 4
Service: 5
For once coffee was very good and not watered
Atmosphere: 4
Food: 4
Service: 4
Nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
Lovely warm, inviting restaurant with an expansive menu.
Quick stop after shopping for the garden.
Atmosphere: 4
Food: 5
Service: 5
Loading...