My friend ordered a strawberry donut and they gave her a chocolate donut. She got the dough and the bag got all the toppings. I’m really not sure how that even happened or why the donut was so warm in the store for that to happen.
Emily Chan
This dunkin is a family favorite! Super friendly and fast service!
David Roman
Why can't DD make a hash brown that is crisp?! Who thought microwaving a stuck together clump is a good idea @ over $2 for 5 supposed medallions? Similarly toasting the bagel when requested shouldn't be a challenge. Listen, I know it is DD, so expectations are relative, but this is your wheelhouse DD. Everyone should know the offerings 'limitations'...but execution of what they SHOULD be is just that...execution excellence. I don't think anyone ordering would be upset if the order takes 30 secs more if it came with an apology and an explanation that you simply wanted to 'do it to expectation'! We still love you DD...juat tighten up the execution and empower managers to do it right...even if it means a redo or a minimal delay!
Food: 3
Service: 4
Mickey 24
I arrived and I was waiting 15 minutes to order and absolutely no one saw me or even they said something I don’t know if the staff is racist since I’m Muslim I hope you do something with the attitude of these guys.
Atmosphere: 1
Cathy Hanczaryk
Take out Coolatta! Excellent service and drink
Atmosphere: 5
Food: 5
Service: 5
Shane Cherry
Who doesn't love
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Turkey Sausage Egg and Cheese, Donuts, English Muffin
Tyler Nolan
I ordered in the morning and it seemed as if they didn’t rinse out the dishes after they were cleaned. Hash browns taste like the soap they use to clean with it.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Iced Latte
Frank DeGraw
I don’t know why I bother coming here anymore. They are ALWAYS out of certain donuts. You’d think that after numerous complaints of them being out by 11am that they would ship in more. Nope. Today was was my last day give patronage to this location. Not only did you not make a sale being short on inventory, now you have lost all sales from our entire family which consists of drinks, sandwiches, and other menu items. Nice work Mechanicville.
Atmosphere: 1
Food: 1
Service: 1
Ed Hines
This is a decent store, however some of the crew could be a little better with customer svce.
This Dunkin just changed their world famous coffee into some undrinkable dredged hot water.
Atmosphere: 3
Food: 3
Service: 4
Sue Roe
Waited exactly 16 minutes for 1
Service: 1
Aleah Carero
Kristan and Grace deserve 5 stars or above! My orders are always correct and accurate when they are there. Other times it can be slow and not made correctly. But if kristan is there she always corrects it for me ? very happy with there service!
K Breault
Employees here are kind and considerate, service is excellent. Good service is hard to find these days, it's top notch at this establishment. Food is reliably good Dunkin Donuts fare.
Atmosphere: 5
Food: 4
Service: 5
Maegan Follansbee
One of the worst Dunkin’s from the wait times to the customer service to getting orders wrong consistently!
Friendly staff. Good communication.
My friend ordered a strawberry donut and they gave her a chocolate donut. She got the dough and the bag got all the toppings. I’m really not sure how that even happened or why the donut was so warm in the store for that to happen.
This dunkin is a family favorite! Super friendly and fast service!
Why can't DD make a hash brown that is crisp?! Who thought microwaving a stuck together clump is a good idea @ over $2 for 5 supposed medallions? Similarly toasting the bagel when requested shouldn't be a challenge. Listen, I know it is DD, so expectations are relative, but this is your wheelhouse DD. Everyone should know the offerings 'limitations'...but execution of what they SHOULD be is just that...execution excellence. I don't think anyone ordering would be upset if the order takes 30 secs more if it came with an apology and an explanation that you simply wanted to 'do it to expectation'! We still love you DD...juat tighten up the execution and empower managers to do it right...even if it means a redo or a minimal delay!
Food: 3
Service: 4
I arrived and I was waiting 15 minutes to order and absolutely no one saw me or even they said something I don’t know if the staff is racist since I’m Muslim I hope you do something with the attitude of these guys.
Atmosphere: 1
Take out Coolatta!
Excellent service and drink
Atmosphere: 5
Food: 5
Service: 5
Who doesn't love
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Turkey Sausage Egg and Cheese, Donuts, English Muffin
I ordered in the morning and it seemed as if they didn’t rinse out the dishes after they were cleaned. Hash browns taste like the soap they use to clean with it.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Iced Latte
I don’t know why I bother coming here anymore. They are ALWAYS out of certain donuts. You’d think that after numerous complaints of them being out by 11am that they would ship in more. Nope. Today was was my last day give patronage to this location. Not only did you not make a sale being short on inventory, now you have lost all sales from our entire family which consists of drinks, sandwiches, and other menu items. Nice work Mechanicville.
Atmosphere: 1
Food: 1
Service: 1
This is a decent store, however some of the crew could be a little better with customer svce.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
This Dunkin just changed their world famous coffee into some undrinkable dredged hot water.
Atmosphere: 3
Food: 3
Service: 4
Waited exactly 16 minutes for 1
Service: 1
Kristan and Grace deserve 5 stars or above! My orders are always correct and accurate when they are there. Other times it can be slow and not made correctly. But if kristan is there she always corrects it for me ? very happy with there service!
Employees here are kind and considerate, service is excellent. Good service is hard to find these days, it's top notch at this establishment. Food is reliably good Dunkin Donuts fare.
Atmosphere: 5
Food: 4
Service: 5
One of the worst Dunkin’s from the wait times to the customer service to getting orders wrong consistently!
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