Dunkin'

2717 NY-112, Medford
(631) 289-3808

Recent Reviews

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jaime dellipizzi

Dunkin is my favorite coffee, large iced, butter pecan, cream, sweet & low, extra ice, perfection! This starts my day off right, every time! Once in a while I grab a toasted sesame bagel with butter, or a Boston Creme donut. Coffee is always fresh, the employees are pleasant and helpful, always a great experience and wonderful service. Would recommend!

Atmosphere: 5

Food: 5

Service: 5

John F

Coffee was full of grinds

Atmosphere: 3

Food: 1

Service: 3

Mike Messina

Quite literally one of the nicest Dunkin’s around. Clean, nice display case

Atmosphere: 5

Food: 5

Service: 5

Lupe Recinos

Excellent 👌👍

Atmosphere: 5

Food: 5

Service: 5

Jessica Coccia

Happy to have stopped by. I’m glad I came by during a slow hour Miriam and lebouni (forgive me if I spelled it wrong) were so sweet and took care of me straight away. They were friendly and prompt and my coffee was awesome. 👍🏻 thank you! I’ll definitely stop by whenever I pass

Atmosphere: 5

Food: 5

Service: 5

Cemre Altaras

Worst Dunkin Ever, manager is beyond rude

Atmosphere: 1

Food: 1

Service: 1

Shawneice Belin

I’m giving 1 star because I have to, this is the worst Dunkin Donuts ever, the workers are very rude. We walked in to place an order three workers standing there wouldn’t even ask us to to our our. We walked out.

Stace Mr. KICKPICS Sanchez

The app said that my order would take a little bit longer because they’re busy. I walk in and nobody was there. I ended up waiting 20 minutes for my order and I actually had to say something to the lady that was working behind the counter, who was talking on her phone the entire time. Huge fan of DUNKIN but come on

Atmosphere: 5

Food: 5

Service: 1

Heather Bonafe

I went to this location the other day and OMG I never knew what white racism felt like before this. I walk in, there are 2 counter ppl, one male, one female. There’s a young male sitting at the table. The female worker looks at me and continues what she’s doing, the male never turns around at all. I’m impatiently standing there waiting to be helped, when a man walks in (who for lack of a better way to put it, appeared to be the same or similar nationality to the employees), and he walks right in front of me. Immediately tended to, greeted kindly, helped quickly.. and accurately. She now raises her eye brow at me and says yes. Then it was a process to get my order in, she couldn’t repeat it back correctly, but got an attitude when I corrected her. She was rude when I asked questions. My husband’s iced latte was 95% cream. I had to brew coffee for him at home after all this to add it to the cup. I ordered a brown shaken espresso and asked for almond milk instead, she gave me both, and was mad again that I asked her to correct it. Finally, I’m not sure why I had to keep repeating 4 donuts to her. While I was waiting for my order, the customer who came in after me had realized what happened and apologized. I told him no worries. All in all, terribleeee.

NIKHIL SAINI

To slow worker
I wait almost 25 mint for coffee

Service: 1

GiAnna Biondi

Not sure what is going on with this specific location, but I do feel like it’s not ran the best. I walked in today, with the manager talking rudely to the workers, saying “Don’t tell me you cleaned that. You need to clean it now.” Not sure if it’s management, or just the workers. I have walked in several times to the workers talking rudely/arguing with one another, then they take out their attitudes on the customers.

This place is either hit or miss as well. I have to specify my drink several times when ordering. When it’s on point, it’s on point, but unfortunately I believe it’s rare at this location. I do think the workers just need to be better trained, equipped with better customer service skills. In the end, it’s just a cup of coffee that you’re serving, but your impression/attitude towards customers/other workers lasts.

Atmosphere: 2

Food: 2

Service: 2

Brian V

wouldn’t swap the sandwich from sausage to bacon and they will argue with you staff (the older indian ladies) just acts dumb to get out of work aswell serving guests the wrong drinks and having to remake multiple times

Food: 3

Service: 1

Selma Jackson

I requested to use my reward points and I ordered a plain bagel with butter.
1. I was informed that the rewards does not include butter so I was charged 54 cents.
2. As I was eating the bagel, I realized that the bagel was not cooked. It was wet and dowey.
3. The older Hispanic began to yell at me in Spanish that there is nothing wrong the bagel. I've worked here 10 years and the bagels are done. Nasty, unprofessional employees

Atmosphere: 1

Food: 1

Service: 1

TV Queen

The manager Alex is horrible. Rude to the customers, service is terrible and let’s not forget he’s unprofessional. Don’t go to this Dunkin!

Atmosphere: 1

Food: 1

Service: 1

joseph cosgrove

It’s Dunkin it was fine. Staff was great.

Atmosphere: 5

Food: 5

Service: 5

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