I'm surprised by my recent experience, normally I would say Blackstone is phenomenal but not this time. Went for Valentine's Day and could not have been more disappointed. Went to the bar first for drinks which was great. Dinner started out great, oysters and salad were delicious . Our entrees were the issue. I ordered skirt steak medium and the waiter recommended I have it with peppers and onions and I agreed. My boyfriend ordered the NY Strip medium. My steak was served in the shape of a pinwheel so rare that you had to fight to cut through it and the flavor was nonexistent. My boyfriend was served filet mignon. Our waiter reacted immediately bringing him a skirt steak as we waited for his strip. Kind of bizarre, no one is going to eat 2 steaks. I'm unsure why our table wasn't cleared until his steak was ready. Eventually his NY strip came out flavorful but overcooked. The restaurant staff was very apologetic and kind but for the money ($400+) spent the food was unacceptable. It was a good reminder to not go out on Valentine's Day.
Atmosphere: 5
Food: 3
Service: 4
Candi's Life
The food itself is very good — no complaints there. Unfortunately, the overall experience was disappointing and uncomfortable. From the start, we felt treated differently than other guests. Despite having a reservation, we were asked to wait while other parties with similar or later reservation times were seated ahead of us. Once seated, our food took significantly longer to arrive, ( 1 hour and 42 mins later ) even though tables that sat after us were served first.
Toward the end of the night, we were also incorrectly charged an additional $300. While the charge was eventually corrected, it added to an already frustrating experience.
What stood out most was the overall feeling of being unwelcome. As people of color, the service we received felt noticeably different from others around us. While this may not be everyone’s experience, it was ours, and it’s important to share.
The food is good, but service and atmosphere matter just as much. Unfortunately, based on this visit, this is not a place where we felt valued or comfortable.
Atmosphere: 1
Food: 4
Service: 1
Kaitlyn Wolff
We ate at Blackstone on Valentines day 2026. We had received a gift card a few months prior when we closed on our house and thought it would be the perfect way to celebrate the things going on in our life. Unfortunately the restaurant fell extremely short of our expectations. We had an 8:30 reservation and it took us about 15 minutes to get seated which was not a big deal the restaurant was extremely packed. The night was off to an awesome start the drinks were flowing, the appetizers were great, and our waiter and waitress were so kind! After about an hour after we had our apps taken away the waitress informed us that the kitchen was backed up and our food would be out shortly. Our dinner did not arrive at our table until 11:00pm. Nobody around us had gotten their food either, and other people were just up and leaving which honestly I wish we did. The waitress was so kind throughout the whole process and we totally understand that things do happen sometimes. We had planned on getting dessert but by the time we finished eating at 11:30 we decided to just go home. I was extremely surprised that when we received the bill we were not compensated for anything. After waiting 3 hours for our food I would at least expect a free round of drinks or even a free cup of ice cream for dessert. Not to mention my steak was not cooked to my liking at all but I knew if I sent it back, it would never come out again. I am extremely disappointed that we paid $500 for a subpar experience, that unfortunately really put a damper on our celebration. We do not plan on returning to Blackstone, and we will not be recommending it to our friends or family going forward. Last Valentines Day we had an amazing dinner at one10, this Valentines day we are left extremely disappointed and frustrated by the way things were handled.
Atmosphere: 3
Food: 3
Service: 1
Y T
The atmosphere is good service is great, BUT food did not meet our expectations. We ate steak in Florence and different places in USA like Jake steak house so we can differentiate between good and bad steak. This place is like you are eating in outback steak house, but ee end up paying $350 for Tbone steak. I Dont recommend this place.
Atmosphere: 5
Food: 1
Service: 5
RAHIM R
Guranteed to get an amazing steak at blackstone. With some whisky oh yea
Atmosphere: 5
Food: 5
Service: 5
Conner Julian
Spent almost $400 dollars for a drastically burnt steak that had no flavor at all . I get the meat depending on the cut could be expensive but this place is just over played and over priced ! Waited 20 minutes for a table meanwhile I had reservations! The owners of this place should be ashamed of them selfs . They’re riding the coattails of this place being good 15 years ago . It sucks do not recommend at all . The couple next to us was complaining cause their food was cold . I waited almost 3 hours for my dinner entree! Never again !
Atmosphere: 1
Food: 1
Service: 5
Gaetano D'Auria-Gupta
Chan The Man, Brandon, and Mike gave my wife and I another unforgettable experience. We have been coming here for years, as this is our favorite restaurant having the best food and a great staff, and will be back for many more visits. Definitely would recommend Blackstone’s to anyone and everyone!
Atmosphere: 5
Food: 5
Service: 5
Angela Sanfilippo
Professional service, fantastic atmosphere, delicious food.
Atmosphere: 5
Food: 5
Service: 5
Arnaud Michelin
We had a great dinner there.
The staff was lovely and VERY attentive. Our waiter was called Dennis and he was very knowledgeable about the menu and very wise with his recommendations.
Portions are humongous! We ordered the Tomahawk steak which came with a bit of theater as it was set on fire and cut at the table. Dennis said it would feed only 2... There was 5 of us and we still had some left over!
The rest of the food was great. They had bao buns on special which were really fresh. There was a sushi special which was also great. We had a great time.
The decor looks odd with screens playing sports in the bar area. It looked a bit out of place, because the rest of the restaurant has a nice steakhouse vibe.
Overall it was a great experience. I would definitely go back.
Atmosphere: 4
Food: 5
Service: 5
Brianna Singh
Brought my cousins here to celebrate a birthday as I have been a regular at this restaurant with my parents for years. As soon as the waiters approached our table seeing a “younger party” (we were all 21+) additional to the fact that we are POC, immediately I felt a dismissive energy, nothing that I have ever experienced while there with my parents. We were barely tended to and checked on throughout the night. On top of that, we ordered 2 porterhouses cooked medium and our steak came basically rare and cold. I asked for a blackstone upon ordering and then again when the food came and then a third time and never received one. This is never a problem when I am there with my parents. After the third ask, they coldly offered to take the steak back to cook it more (we were already well into our meal). We took up the offer and when the steak came back it was served by the manager and the manager said not a word to us, not even an apology. No eye contact, no words, just served us. Only after that did our waitress check on us frequently. I don’t know whether it was ageism or racism, but after being a regular costumer for over 5 years, I will never be returning to this restaurant again.
Awesome food and environment! This was my second time here. We were here for a real estate expo several years ago and again this weekend. The food in the atmosphere are amazing.
Greg Caronia
My experience was exemplary.
Atmosphere: 5
Food: 5
Service: 5
Wrapid ConceptsTV
Bone in ribeye always
Atmosphere: 5
Food: 5
Service: 5
Jeff
I love Blackstone, but they wouldn't turn off the gas fireplaces and we were hot as hell the whole night.
Anthony
Excellent as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Mac and Cheese, Roll, French Fries, Lobster Tail, Surf and Turf
I'm surprised by my recent experience, normally I would say Blackstone is phenomenal but not this time. Went for Valentine's Day and could not have been more disappointed. Went to the bar first for drinks which was great. Dinner started out great, oysters and salad were delicious . Our entrees were the issue. I ordered skirt steak medium and the waiter recommended I have it with peppers and onions and I agreed. My boyfriend ordered the NY Strip medium. My steak was served in the shape of a pinwheel so rare that you had to fight to cut through it and the flavor was nonexistent. My boyfriend was served filet mignon. Our waiter reacted immediately bringing him a skirt steak as we waited for his strip. Kind of bizarre, no one is going to eat 2 steaks. I'm unsure why our table wasn't cleared until his steak was ready. Eventually his NY strip came out flavorful but overcooked. The restaurant staff was very apologetic and kind but for the money ($400+) spent the food was unacceptable. It was a good reminder to not go out on Valentine's Day.
Atmosphere: 5
Food: 3
Service: 4
The food itself is very good — no complaints there. Unfortunately, the overall experience was disappointing and uncomfortable. From the start, we felt treated differently than other guests. Despite having a reservation, we were asked to wait while other parties with similar or later reservation times were seated ahead of us. Once seated, our food took significantly longer to arrive, ( 1 hour and 42 mins later ) even though tables that sat after us were served first.
Toward the end of the night, we were also incorrectly charged an additional $300. While the charge was eventually corrected, it added to an already frustrating experience.
What stood out most was the overall feeling of being unwelcome. As people of color, the service we received felt noticeably different from others around us. While this may not be everyone’s experience, it was ours, and it’s important to share.
The food is good, but service and atmosphere matter just as much. Unfortunately, based on this visit, this is not a place where we felt valued or comfortable.
Atmosphere: 1
Food: 4
Service: 1
We ate at Blackstone on Valentines day 2026. We had received a gift card a few months prior when we closed on our house and thought it would be the perfect way to celebrate the things going on in our life. Unfortunately the restaurant fell extremely short of our expectations. We had an 8:30 reservation and it took us about 15 minutes to get seated which was not a big deal the restaurant was extremely packed. The night was off to an awesome start the drinks were flowing, the appetizers were great, and our waiter and waitress were so kind! After about an hour after we had our apps taken away the waitress informed us that the kitchen was backed up and our food would be out shortly. Our dinner did not arrive at our table until 11:00pm. Nobody around us had gotten their food either, and other people were just up and leaving which honestly I wish we did. The waitress was so kind throughout the whole process and we totally understand that things do happen sometimes. We had planned on getting dessert but by the time we finished eating at 11:30 we decided to just go home. I was extremely surprised that when we received the bill we were not compensated for anything. After waiting 3 hours for our food I would at least expect a free round of drinks or even a free cup of ice cream for dessert. Not to mention my steak was not cooked to my liking at all but I knew if I sent it back, it would never come out again. I am extremely disappointed that we paid $500 for a subpar experience, that unfortunately really put a damper on our celebration. We do not plan on returning to Blackstone, and we will not be recommending it to our friends or family going forward. Last Valentines Day we had an amazing dinner at one10, this Valentines day we are left extremely disappointed and frustrated by the way things were handled.
Atmosphere: 3
Food: 3
Service: 1
The atmosphere is good service is great, BUT food did not meet our expectations. We ate steak in Florence and different places in USA like Jake steak house so we can differentiate between good and bad steak. This place is like you are eating in outback steak house, but ee end up paying $350 for Tbone steak.
I Dont recommend this place.
Atmosphere: 5
Food: 1
Service: 5
Guranteed to get an amazing steak at blackstone. With some whisky oh yea
Atmosphere: 5
Food: 5
Service: 5
Spent almost $400 dollars for a drastically burnt steak that had no flavor at all . I get the meat depending on the cut could be expensive but this place is just over played and over priced ! Waited 20 minutes for a table meanwhile I had reservations! The owners of this place should be ashamed of them selfs . They’re riding the coattails of this place being good 15 years ago . It sucks do not recommend at all . The couple next to us was complaining cause their food was cold . I waited almost 3 hours for my dinner entree! Never again !
Atmosphere: 1
Food: 1
Service: 5
Chan The Man, Brandon, and Mike gave my wife and I another unforgettable experience. We have been coming here for years, as this is our favorite restaurant having the best food and a great staff, and will be back for many more visits. Definitely would recommend Blackstone’s to anyone and everyone!
Atmosphere: 5
Food: 5
Service: 5
Professional service, fantastic atmosphere, delicious food.
Atmosphere: 5
Food: 5
Service: 5
We had a great dinner there.
The staff was lovely and VERY attentive. Our waiter was called Dennis and he was very knowledgeable about the menu and very wise with his recommendations.
Portions are humongous! We ordered the Tomahawk steak which came with a bit of theater as it was set on fire and cut at the table. Dennis said it would feed only 2... There was 5 of us and we still had some left over!
The rest of the food was great. They had bao buns on special which were really fresh. There was a sushi special which was also great. We had a great time.
The decor looks odd with screens playing sports in the bar area. It looked a bit out of place, because the rest of the restaurant has a nice steakhouse vibe.
Overall it was a great experience. I would definitely go back.
Atmosphere: 4
Food: 5
Service: 5
Brought my cousins here to celebrate a birthday as I have been a regular at this restaurant with my parents for years. As soon as the waiters approached our table seeing a “younger party” (we were all 21+) additional to the fact that we are POC, immediately I felt a dismissive energy, nothing that I have ever experienced while there with my parents. We were barely tended to and checked on throughout the night. On top of that, we ordered 2 porterhouses cooked medium and our steak came basically rare and cold. I asked for a blackstone upon ordering and then again when the food came and then a third time and never received one. This is never a problem when I am there with my parents. After the third ask, they coldly offered to take the steak back to cook it more (we were already well into our meal). We took up the offer and when the steak came back it was served by the manager and the manager said not a word to us, not even an apology. No eye contact, no words, just served us. Only after that did our waitress check on us frequently. I don’t know whether it was ageism or racism, but after being a regular costumer for over 5 years, I will never be returning to this restaurant again.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Awesome food and environment! This was my second time here. We were here for a real estate expo several years ago and again this weekend. The food in the atmosphere are amazing.
My experience was exemplary.
Atmosphere: 5
Food: 5
Service: 5
Bone in ribeye always
Atmosphere: 5
Food: 5
Service: 5
I love Blackstone, but they wouldn't turn off the gas fireplaces and we were hot as hell the whole night.
Excellent as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Mac and Cheese, Roll, French Fries, Lobster Tail, Surf and Turf
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