Rude workers and managers are not doing anything about it
Atmosphere: 1
Food: 1
Service: 1
Cemile Sevdirir
It says open 24 hours but it was closed.
Jody Clawson
Always been right on with the rodeo add chesse
VFRMM
One of the worst BK's to dine at. If you don't like your job then why not find something different.. You make the choices in your life. Horrifying experience. Customer service starts with first enjoying what you do.
Atmosphere: 1
Food: 2
Service: 1
Marc Almy
In a pinch
Atmosphere: 4
Food: 5
Service: 5
Gary Webb
This is the best burger king around. Always very friendly and the food is fresh
Atmosphere: 5
Food: 5
Service: 5
Ashleigh Jordana
The man at the window was absolutely ridiculous talked in a ridiculous voice. Got the order wrong twice because he was being absolutely childish.
Atmosphere: 1
Food: 2
Service: 1
Alex
They stole my order and told me, 'You're not getting the order.' I recorded this interaction, and they said I wouldn't receive my order despite my recording. I explained my frustration, but they didn't care. I considered calling the police but didn't have time previously. I'll ensure the general manager takes action against them; this behavior is rude, unprofessional, and illegal. As you can see from the attached picture of the delivery time and my store pickup time, I waited in the store for over 20 minutes. Even after my delay, they showed a bad attitude. I recorded the incident for the general manager. Please address this with the manager, staff, or whoever is responsible – I don't care who – but they waste customers' time and don't care about service. I've appealed to your general manager to resolve this issue of wasting people's time and poor attitude. They're paid to serve, not mistreat customers. If you don't take action, I'll call the police and sue them next time, though I lack time currently. I'm warning everyone: do not visit this store; they waste time, show bad attitudes, employ bad managers, and treat customers poorly. Please, for your time and family's sake, avoid this store.
While the staff is nice, I just received a sandwich with a moldy bun and I am appalled considering I am allergic. Please check your food before you leave the drive-thru.
Atmosphere: 4
Food: 1
Service: 4
Denorah Kannes
Fast service
Atmosphere: 5
Food: 5
Service: 5
Brittany Ann
Came here on 8/25 for lunch and got back to work just to open my burger and find mold on the bun. Took 3 days for someone to get back to me on the app and was offered a 16 cent refund. Every time I try to contact about the issue the app just dismisses me and says the case is closed
Food: 1
Service: 1
William Hallenbeck
Staff is extremely friends and helpful. These days you dont expect much, when you go to a fast food restaurant, in terms of service. The staff at this location is very polite, friendly and competent.
Great to see such good service.
Atmosphere: 4
Food: 4
Service: 5
Paul Scarcella
I just left burger king in menands ny after sitting in the drive thru for 30min the line still not moving i had to leave in frustration after all the waiting still have no food
Super nice crew even when it was really busy!!
Atmosphere: 3
Food: 3
Service: 5
Fix. The damn. Speaker.
Rude workers and managers are not doing anything about it
Atmosphere: 1
Food: 1
Service: 1
It says open 24 hours but it was closed.
Always been right on with the rodeo add chesse
One of the worst BK's to dine at. If you don't like your job then why not find something different.. You make the choices in your life. Horrifying experience. Customer service starts with first enjoying what you do.
Atmosphere: 1
Food: 2
Service: 1
In a pinch
Atmosphere: 4
Food: 5
Service: 5
This is the best burger king around. Always very friendly and the food is fresh
Atmosphere: 5
Food: 5
Service: 5
The man at the window was absolutely ridiculous talked in a ridiculous voice. Got the order wrong twice because he was being absolutely childish.
Atmosphere: 1
Food: 2
Service: 1
They stole my order and told me, 'You're not getting the order.' I recorded this interaction, and they said I wouldn't receive my order despite my recording. I explained my frustration, but they didn't care. I considered calling the police but didn't have time previously. I'll ensure the general manager takes action against them; this behavior is rude, unprofessional, and illegal. As you can see from the attached picture of the delivery time and my store pickup time, I waited in the store for over 20 minutes. Even after my delay, they showed a bad attitude. I recorded the incident for the general manager. Please address this with the manager, staff, or whoever is responsible – I don't care who – but they waste customers' time and don't care about service. I've appealed to your general manager to resolve this issue of wasting people's time and poor attitude. They're paid to serve, not mistreat customers. If you don't take action, I'll call the police and sue them next time, though I lack time currently. I'm warning everyone: do not visit this store; they waste time, show bad attitudes, employ bad managers, and treat customers poorly. Please, for your time and family's sake, avoid this store.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
While the staff is nice, I just received a sandwich with a moldy bun and I am appalled considering I am allergic. Please check your food before you leave the drive-thru.
Atmosphere: 4
Food: 1
Service: 4
Fast service
Atmosphere: 5
Food: 5
Service: 5
Came here on 8/25 for lunch and got back to work just to open my burger and find mold on the bun. Took 3 days for someone to get back to me on the app and was offered a 16 cent refund. Every time I try to contact about the issue the app just dismisses me and says the case is closed
Food: 1
Service: 1
Staff is extremely friends and helpful. These days you dont expect much, when you go to a fast food restaurant, in terms of service. The staff at this location is very polite, friendly and competent.
Great to see such good service.
Atmosphere: 4
Food: 4
Service: 5
I just left burger king in menands ny after sitting in the drive thru for 30min the line still not moving i had to leave in frustration after all the waiting still have no food
Atmosphere: 1
Food: 1
Service: 1
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