This is the fastest DD I’ve ever been to and I’ve been to a lot.
Atmosphere: 5
Food: 5
Service: 5
Anonymous
The staff are great, very friendly but this store is CONSTANTLY sold out of items. Not sure who does the ordering for this store but they will be without multiple items for days at a time and this has been an ongoing problem. Awful!
Megan
The staff at the Menands location is so friendly and helpful and makes my drink perfectly every time . I go there every day at least once a day now and I can’t say enough how much this is my favorite location.
Atmosphere: 5
Food: 5
Service: 5
Tim
Thanks for the donut and making my day a little brighter!
Atmosphere: 5
Food: 5
Service: 5
Spencer Moon
This Dunkin' location is ok, but I started going to a different location due to the following issues:
- My frozen chocolates were usually borderline flavorless. - There is one employee that is a stickler about having mobile order customers give their name at the speaker before pulling up to the window, even when there's no one else in the drive thru. Pro tip: If you only have one customer, maybe don't needlessly boss them around.
Atmosphere: 3
Food: 3
Service: 3
Angel Etter
It's coffee. It's good. 10/10
Atmosphere: 5
Food: 5
Service: 5
Tammie Falsen
No longer give seniors 10% discount but still put tip cup out that's sad .
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Muffins
Shan
Older blonde employee has a crazy attitude. Won’t be coming back
Atmosphere: 1
Food: 2
Service: 1
Sarah Casillas
Workers have the worst attitudes.
Atmosphere: 1
Food: 2
Service: 1
Justin Salmon
It's not the worst location, BUT it's annoying to be put on hold while employees take person calls. Even stuck waiting for a small order with no customers, and they sit around talking, then ask 7 times what you ordered before FINALLY making it! At least the location is clean, though.
The only problem is management.Keep losing good people there
Atmosphere: 5
Food: 5
Service: 5
Jream Hill
Every time I come here staff is rude and nasty will not be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Serena Beana
I’ve frequented this location many times and have placed very large orders in the morning for my job.
I wish I had the individual names of the women who were most helpful because they deserve a shout out — they’ve made 100s of sandwiches during morning rush and they have always been quick & organized.
#UPDATE after leaving my long overdue review yesterday, when I went to the location today there were promotions and giveaways for their new renovation!
Got 100 FREE days of coffee at this Menands location. Also got a FREE DD coffee cup gift.
Awesome location!… when I get the names of the workers that are always the most helpful I will come back to update with their names, they deserve a shout out!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bacon Egg and Cheese, Egg and Cheese
Mackenzie Young
this location has great customer service and is always clean!
Atmosphere: 5
Food: 5
Service: 5
brianna williams
Atmosphere is trash they look at you crazy if THEY make your drink wrong. The only competent person here is the manager. It took me months to write this review because I was assuming they were having bad days.
This is the fastest DD I’ve ever been to and I’ve been to a lot.
Atmosphere: 5
Food: 5
Service: 5
The staff are great, very friendly but this store is CONSTANTLY sold out of items. Not sure who does the ordering for this store but they will be without multiple items for days at a time and this has been an ongoing problem. Awful!
The staff at the Menands location is so friendly and helpful and makes my drink perfectly every time . I go there every day at least once a day now and I can’t say enough how much this is my favorite location.
Atmosphere: 5
Food: 5
Service: 5
Thanks for the donut and making my day a little brighter!
Atmosphere: 5
Food: 5
Service: 5
This Dunkin' location is ok, but I started going to a different location due to the following issues:
- My frozen chocolates were usually borderline flavorless.
- There is one employee that is a stickler about having mobile order customers give their name at the speaker before pulling up to the window, even when there's no one else in the drive thru. Pro tip: If you only have one customer, maybe don't needlessly boss them around.
Atmosphere: 3
Food: 3
Service: 3
It's coffee.
It's good.
10/10
Atmosphere: 5
Food: 5
Service: 5
No longer give seniors 10% discount but still put tip cup out that's sad .
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Muffins
Older blonde employee has a crazy attitude. Won’t be coming back
Atmosphere: 1
Food: 2
Service: 1
Workers have the worst attitudes.
Atmosphere: 1
Food: 2
Service: 1
It's not the worst location, BUT it's annoying to be put on hold while employees take person calls. Even stuck waiting for a small order with no customers, and they sit around talking, then ask 7 times what you ordered before FINALLY making it!
At least the location is clean, though.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
The only problem is management.Keep losing good people there
Atmosphere: 5
Food: 5
Service: 5
Every time I come here staff is rude and nasty will not be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
I’ve frequented this location many times and have placed very large orders in the morning for my job.
I wish I had the individual names of the women who were most helpful because they deserve a shout out — they’ve made 100s of sandwiches during morning rush and they have always been quick & organized.
#UPDATE after leaving my long overdue review yesterday, when I went to the location today there were promotions and giveaways for their new renovation!
Got 100 FREE days of coffee at this Menands location. Also got a FREE DD coffee cup gift.
Awesome location!… when I get the names of the workers that are always the most helpful I will come back to update with their names, they deserve a shout out!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bacon Egg and Cheese, Egg and Cheese
this location has great customer service and is always clean!
Atmosphere: 5
Food: 5
Service: 5
Atmosphere is trash they look at you crazy if THEY make your drink wrong. The only competent person here is the manager. It took me months to write this review because I was assuming they were having bad days.
Atmosphere: 1
Food: 1
Service: 3
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