Subway
5775 Scenic Ave, Mexico
(315) 963-3513
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Food was great however jasmine took my order with an attitude and was being very disrespectful I would not recommend letting jasmine take your order or communicate
Atmosphere: 4
Food: 5
Service: 1
Supposedly open until 10pm. Stopped at 6:40pm, open sign is illuminated, worker is visible at the counter no customers in the store and the doors are locked. Hours always seem to be made up when we try to order at this subway which has made our desire to eat there incredibly infrequent.
Atmosphere: 2
Food: 2
Service: 1
Worst subway around here. Would give 0 stars actually.
Atmosphere: 1
Food: 1
Service: 1
Correct sub on the receipt but wrong sub in the bag. Live 20 minutes away. Tried calling but they never answer the phone.
Atmosphere: 1
Food: 1
Service: 1
Honestly we order her every couple weeks and we usually have a good experience. We typically order on the app and pick it up! There have been a few times where I send my husband and he orders our subs (and cookies). I have gotten the same sub since I was about 10. And it’s a weird combo. So the last time we went they remembered my husband and wrote “wife” on my sandwich and it was something small but it showed they remembered us even if it was because of my weird sub! But we’ve always had a good experience with staff and food. Plus the cookies are always super soft and gooey!!
Atmosphere: 5
Food: 5
Service: 5
The food is good I'm friends with the owners son they ceep it clean
Atmosphere: 5
Food: 5
Service: 5
The young man Dakota was VERY nice and VERY PROFESSIONAL!!! HE NEEDS A RAISE! The woman trying to train or Re-train him was being rude to him in front of customers ? to the point where he dropped something from feeling pressured. That's horrible ? GREAT JOB DAKOTA!
Atmosphere: 5
Food: 5
Service: 5
Tried to use a coupon, subs were made and they said they can't accept the coupon...the coupon had no such exclusions for what they told me (and could be used in the app, how does that make sense?!?), so they wasted 3 subs which also baffles me! The young blond girl is who we interacted with, absolutely snotty and miserable. Does Mexico subway make their own rules and not accept corporate coupons?!
Atmosphere: 1
Food: 1
Service: 1
My wife and I both had orders and both were not filled correctly. She paid an extra $3.00 for 50% more meatballs which were left off. And I ordered a breakfast sandwich on an Italian herb and cheese and they put it on a flat bread. Decided to leave a review after the third time order instructions weren't followed. I'm not sure what the solution is here. I'd say tell employees to slow down and thoroughly read what's on the order ticket, but every time I order I'm always waiting and extra 10-15 minutes past what the app tells me will be the latest pickup time. That being said, the staff is always friendly and even though the order is incorrect its still made with care. So, I guess just please cover the importance of accuracy.
Atmosphere: 3
Food: 3
Service: 3
My wife and I both had orders and both were not filled correctly. She paid an extra $3.00 for 50% more meatballs which were left off. And I ordered a breakfast sandwich on an Italian herb and cheese and they put it on a flat bread. Decided to leave a review after the third time order instructions weren't followed. I'm not sure what the solution is here. I'd say tell employees to slow down and thoroughly read what's on the order ticket, but every time I order I'm always waiting and extra 10-15 minutes past what the app tells me will be the latest pickup time. That being said, the staff is always friendly and even though the order is incorrect its still made with care. So, I guess just please cover the importance of accuracy.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Sharron made our subs, she rolled her eyes when we walked in and said it wasn’t a pick up, it was 6 pm, she then was finishing a pick up order which is totally fine! She got to us then proceeded to stop making our subs so she could talk to the other customers who were getting checked out because she knew them, the young man that was there she was telling him to “do it faster this place isn’t perfect” and then kept rolling her eyes at him, i was getting out cash and she decided to give me a dirty look, the subs are always great but definitely not sharron
Atmosphere: 2
Food: 5
Service: 1
Always the friendliest staff.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Boss, White Chip Macadamia Nut, Wrap
I order from this location often...there is 1 girl that makes our food perfect! The last two times including tonight, the sub was missing half the portions of regular protein as well as the 50 percent more bacon that we spent 1.50 on for...the meatball bowl didnt come with the extra marinara i requested, cheese was not melted and meatballs were cold still...food tastes great when executed properly! I love subway just not too keen on the staff
Atmosphere: 5
Food: 2
Service: 2
I love subway. The bread is so good I can't pass it up going
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Breast Sub
foods good, employees are miserable.
Atmosphere: 1
Food: 3
Service: 1
Loading...