Ralph’s Famous Italian Ices & Ice Cream

I always love ralphs but this time it said it was open and it was closed and I’m really sad

Price gouging at it’s finest. On the app seamless, $11 for a vanilla cup with sprinkles in addition to a service charge. This is one of many taking advantage of the service charges post “covid.” Unacceptable, canceled my order.

Food: 1

Exceptional service, the Black Cherry Crunch Sundae with Mississippi Mud ice cream was life confirming.

Atmosphere: 4

Food: 5

Service: 5

Service and quality has dropped off a cliff since it opened.

Staff seems like they'd rather be anywhere else on earth than serving ice cream to the public.

I know ice melts in the summer heat but it seems like some products are handed to you 1/4 liquid already. ?

Atmosphere: 1

Food: 1

Service: 1

Great place to get frozen treats

Atmosphere: 3

Food: 5

Service: 5

Ordered through Uber eats and was not sent all and the correct items.

Ordered through Uber eats and was not sent all and the correct items.

Rude staff! Threatening not to serve me because of my tics! very ableist and disheartening for a young adult struggling with Tourettes.

I am extremely dissatisfied with the service. The repeated errors in my orders are unacceptable. Despite giving your establishment another chance, both my friends and I experienced the same issues. It is unreasonable to ask me to pay again when my original order was not properly taken.

Atmosphere: 1

Food: 1

Service: 1

Updated 4/14/24. Everytime I rush there after work to arrive 30 min before closing, the current staff will not serve anything but ices. More often than not, they close 10 minutes early and when they don't, they close even earlier.This used to be our favorite ice cream shop. A few years ago they had the kindest people working there and would whip up whatever sundae you requested if they had the ingredients. Now, the kids that work there are very quick to say "No" to your ice cream order with an unpleasant demeanor. 80% of what's on the menu is not available because it's either out of stock or the employees just don't want to make it because they '"cleaned up that area" already. The last 6 times we went there:•soft serve was unavailable or•shakes were unavailable or•we were given a flavor of ice cream we didn't order or like, only to find out when we got home or•they closed early 4 out of the 6 timesThey opened in early March, for the season. This kind of service teaches you where NOT to go anymore for the entire season. We felt badly giving up on them so we stuck it out (the same thing was going on in the fall of last year) but ice cream nights are supposed to be fun nights. If you close at 9:30pm, you should serve until 9:30pm. I respect that many employees don't like when a customer arrives at 9:25pm (I didn't as a kid either) but these are your posted hours and this is your job. Many people need jobs today and would feel happy to have a customer at all (plus a tip). Many business owners would be grateful for the chance to serve their community. You never know who you're networking with. If you treat people professionally at an ice cream shop window, you might just meet your next boss who would be happy to hire you after college graduation.The Ralph's in Port Jeff & Wading River is worth the drive for service, quality & value!

Atmosphere: 1

Service: 1

Nice place, very friendly staff, Ashley had a good attitude. Helped me pick out what flavor I liked best. She was spot on. Love the chocolate peanut butter.

Always an excellent treat- my favorites are strawberry Twisters, chocolate milkshakes, and vanilla soft serve cones, but I definitely need to try more flavors of the Italian ice because I love the ones I've had and so many on the menu sound amazing! The staff are friendly and wonderful, and everything I've ordered at this location has been perfect. There's often a line but for good reason, and it's only a short wait because they are able to process the orders very efficiently :)

Love their ices

Ralph's is good

It's open for 2023 !!!!