So happy to finally see this restaurant thriving again went in last winter the place was dirty and the staff was very rude went in today staff was wonderful and smiling and they had other staff member cleaning the food wasn’t the greatest my evil moo wasn’t made correctly but staff with smiles on their faces really help my decision for the good review maybe someone can teach the new chef how to make a evil moo correctly
Thomas Burkholder
Good coffee. Friendly staff.
Thomas Darby
Just bought coffee beans and a mug. Friendly staff.
Stewart Fife
Great cortado - smooth and chocolaty.
Alexia Cedillo
This place used to be nice, but the customer service is so bad. And atmosphere is depressing. All in all just uncomfortable and overpriced. Paid $15 for two drinks.
Lisa Jacobs
Cool vibe and GF bread for all the tasty breakfast sandwiches
Claudia D
Had a lovely mint mocha; excellent beans, great products
Ocean Kemble
The food is tasty but customer service is an incredibly negative experience. The staff doesn’t acknowledge or greet you, rarely do they even respond to a thank you or have a nice day. Just basic courtesy. Everyone seems pissed off to be there and is just rude. Sucks because local places are hard to come by but it’s just an awful feeling being there and everyone I’ve talked to has same complaint. Also any grocery goods for sale are marked up 3 times higher than the same products I see at other stores. Not worth the money, I hope they train the staff better or hire new people, or get a manager, not sure what the issue is.
Atmosphere: 1
Food: 3
Service: 1
Kirby Orosco
Incredible coffee, their seasonal syrups are out of this world
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Karen
Had a great earl grey tea at this coffee shop but the service was dreadful. We were expecting the usual American welcome but the lady who took our order was very brusque & unfriendly…most dismissive when we asked a question. I know we all have bad days but it was rather unexpected. The drinks were great, server was most definitely not.
Great coffee and cookies but a smile and a civil tongue would make all the difference
Atmosphere: 5
Food: 5
Service: 1
Reuben Zimmerman
Uaed to be phenomenal but now it's dirty and the food is expensive and poorly done... Eg pale and bland cookies... Not to mention terrible customer service with wait staff that have huge attitudes... Why can't young people understand that we are PAYING customers?
Atmosphere: 2
Food: 2
Service: 3
Ted Hinkle
I stood in line for over 20min only to find out they were out of coffee and not only that but they weren’t even making more… just not selling coffee. I was offered to buy an iced coffee instead. Pretty sad for a coffee shop not to sell coffee at all?
Service: 1
Kristen Barry
I don't normally write reviews, but left here feeling unusually bad about this experience.
I went here with my partner around 3pm today. We ordered the Balto (which is supposed to include bacon, avocado, lettuce, and tomato) and a couple of drinks. When we got the food and took a couple of bites, we realized that the sandwich didn't include bacon. My partner went up to the cashier and let them know that the sandwich was missing bacon and had politely said that he wasn't sure what the solution was, and they replied by saying "We are out of bacon". And he had said that they charged us full price even though it was missing bacon and they said "There's no way to adjust the price".
We were pretty exhausted from traveling and didn't push the issue further, but we were there the whole time and they could have let us know that they were out of bacon when we ordered or, even if they didn't know at the time, they could have asked us if we wanted something else when they realized that. We ended up spending $38 (plus tip) for a couple of drinks and a veggie and mayo sandwich.
On top of all that, the cashier had been putting chairs on tables to close the coffee shop (which wasn't supposed to close for another 45 minutes) when there was a long line of people waiting to order. Meanwhile the bathroom and coffee bar were a mess.
I have been to Irving Farm in NYC and had only positive experiences, but this experience was profoundly bad. Everyone makes mistakes and has bad days, I get it, but the fact that even if it was a mistake they didn't even apologize, take any kind of responsibility, or try to make it right is an unusually bad level of service that I would not expect.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Balto
Joy T. Pulver
I now live in AZ, but was just dreaming about the big fat chicken-pita wrap with grapes in it I had here years ago, plus other times just wandering in for a coffee. Can't say enough good stuff, and am puzzled by some of the silliest criticisms I've ever read. (I lived in Millerton from 1947-1957.)
So happy to finally see this restaurant thriving again went in last winter the place was dirty and the staff was very rude went in today staff was wonderful and smiling and they had other staff member cleaning the food wasn’t the greatest my evil moo wasn’t made correctly but staff with smiles on their faces really help my decision for the good review maybe someone can teach the new chef how to make a evil moo correctly
Good coffee. Friendly staff.
Just bought coffee beans and a mug. Friendly staff.
Great cortado - smooth and chocolaty.
This place used to be nice, but the customer service is so bad. And atmosphere is depressing. All in all just uncomfortable and overpriced. Paid $15 for two drinks.
Cool vibe and GF bread for all the tasty breakfast sandwiches
Had a lovely mint mocha; excellent beans, great products
The food is tasty but customer service is an incredibly negative experience. The staff doesn’t acknowledge or greet you, rarely do they even respond to a thank you or have a nice day. Just basic courtesy. Everyone seems pissed off to be there and is just rude. Sucks because local places are hard to come by but it’s just an awful feeling being there and everyone I’ve talked to has same complaint. Also any grocery goods for sale are marked up 3 times higher than the same products I see at other stores. Not worth the money, I hope they train the staff better or hire new people, or get a manager, not sure what the issue is.
Atmosphere: 1
Food: 3
Service: 1
Incredible coffee, their seasonal syrups are out of this world
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Had a great earl grey tea at this coffee shop but the service was dreadful. We were expecting the usual American welcome but the lady who took our order was very brusque & unfriendly…most dismissive when we asked a question. I know we all have bad days but it was rather unexpected.
The drinks were great, server was most definitely not.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Great coffee and cookies but a smile and a civil tongue would make all the difference
Atmosphere: 5
Food: 5
Service: 1
Uaed to be phenomenal but now it's dirty and the food is expensive and poorly done... Eg pale and bland cookies... Not to mention terrible customer service with wait staff that have huge attitudes... Why can't young people understand that we are PAYING customers?
Atmosphere: 2
Food: 2
Service: 3
I stood in line for over 20min only to find out they were out of coffee and not only that but they weren’t even making more… just not selling coffee. I was offered to buy an iced coffee instead. Pretty sad for a coffee shop not to sell coffee at all?
Service: 1
I don't normally write reviews, but left here feeling unusually bad about this experience.
I went here with my partner around 3pm today. We ordered the Balto (which is supposed to include bacon, avocado, lettuce, and tomato) and a couple of drinks. When we got the food and took a couple of bites, we realized that the sandwich didn't include bacon. My partner went up to the cashier and let them know that the sandwich was missing bacon and had politely said that he wasn't sure what the solution was, and they replied by saying "We are out of bacon". And he had said that they charged us full price even though it was missing bacon and they said "There's no way to adjust the price".
We were pretty exhausted from traveling and didn't push the issue further, but we were there the whole time and they could have let us know that they were out of bacon when we ordered or, even if they didn't know at the time, they could have asked us if we wanted something else when they realized that. We ended up spending $38 (plus tip) for a couple of drinks and a veggie and mayo sandwich.
On top of all that, the cashier had been putting chairs on tables to close the coffee shop (which wasn't supposed to close for another 45 minutes) when there was a long line of people waiting to order. Meanwhile the bathroom and coffee bar were a mess.
I have been to Irving Farm in NYC and had only positive experiences, but this experience was profoundly bad. Everyone makes mistakes and has bad days, I get it, but the fact that even if it was a mistake they didn't even apologize, take any kind of responsibility, or try to make it right is an unusually bad level of service that I would not expect.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Balto
I now live in AZ, but was just dreaming about the big fat chicken-pita wrap with grapes in it I had here years ago, plus other times just wandering in for a coffee. Can't say enough good stuff, and am puzzled by some of the silliest criticisms I've ever read. (I lived in Millerton from 1947-1957.)
Atmosphere: 5
Food: 5
Service: 5
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