Chipotle Mexican Grill

528 Jericho Turnpike, Mineola
(516) 294-0709

Recent Reviews

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NYC

This location is constantly not putting utensils(Fork and Napkins) despite it showing on the receipt that I put that down. At work with no way to eat my food.

Sujin Cho

Delivery order was wrong and did not give me any refund.

Regualr customer

This is a complaint to the regional manager. The cashier at this restaurant never provides a receipt when I make a purchase. I always scan my membership barcode before I pay, but 9 out of 10 times I do not get the points. This happens only at this specific restaurant.

Simran Kaur

Really disappointed with the service here. I ordered a bowl and the workers barely put food. When I asked for more they gave attitude and charged me for the basic amount allowed. Wont ever be coming back here again. If you want a bowl worth your money don’t come here.

Atmosphere: 1

Food: 1

Service: 1

dixa trivedi

I am very disappointed with this particular location. I ordered from Uber eats, the rice were under cooked and items where missing from my bowl. I would never recommend anyone going to this specific location.

Atmosphere: 1

Food: 1

Service: 1

Andrew McCann

Ordered takeout and a bottle of Coke I paid for was missing. Chipotle chatbot offered a limited-time coupon in return and disconnected. Probably better to pick up, so you can check the order.

Atmosphere: 3

Food: 3

Service: 1

Muktesh A

This is the worst chipotle I’ve ever been too. They don’t follow the order at all. It always missing food and half empty. The workers need to be retrained. The portions are terrible. And if you order during dinner time, there’s never enough food. They literally gave me rice and beans, and lettuce. When I went back inside, and complained. They said they ran out of protein 3 hours before closing. And then said to put a complaint on the app. ABSOLUTE WORST. AVOID.

P.S. This isn’t one incident. This is multiple times and the closest to my location.

Atmosphere: 1

Food: 1

Service: 1

C Meyer

Fast, clean, and polite. A little uneven on portions (sometimes it’s a lot of rice and not a little beans, or vice versa) but overall one of the best chipotles on Long Island.

Atmosphere: 5

Food: 5

Service: 5

Tito S

Food good

Atmosphere: 3

Food: 4

Service: 4

Paul Lee

Went for quick burrito bowl dinner. It was not crowded. Food was good. Service was average and the floor was wet although there was staff just standing around.

Atmosphere: 2

Food: 4

Service: 3

Alwin Joseph

Staff ignores you and food isn’t ready when ordering ahead

Atmosphere: 1

Food: 1

Service: 1

LuIs_aLeXiS

Great service, fresh and delicious food

Atmosphere: 5

Food: 5

Service: 5

To Fu

service is hit-or-miss (high turnover like any fast food place). sometimes they’re really generous with portions; sometimes they rush you when there’s no one after you in line.

I get takeout so I’ve never had issues with them skimping on amounts. they’ll put more of something if you ask them to.

Atmosphere: 3

Food: 4

Service: 4

Shhs Bsbdnd

My order came with zero chicken even though i clearly asked for chicken never order to this place online

Atmosphere: 1

Food: 1

Service: 1

Michael Klein

I have been to dozens of Chipotle. This restaurant consistently makes significantly smaller burritos than any other chipotle I've been to. Not sure if it's one person causing the anomoly, poor training, or purposeful shrinkage.

Atmosphere: 3

Food: 2

Service: 2

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