Subway
468 Jericho Turnpike, Mineola
(516) 294-1960
Recent Reviews
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No ice machine for over 2 months and they have no idea when to fix the ice machine! Very poor conditions
Terrible taste
AVOID THIS STORE AT ALL COST! I’m okay with them not accepting coupons for a quick diner takeout order and all other negative things others already reviewed, but when the lady at the front desk added 20% tip without my permission, this has gone way too far! It wasn’t until I got home when I finally look at the receipt to realize why she was throwing my receipt away (only gave it to me when I asked for a copy when leaving). Instead of refunding me the money when I called her back 10 minutes later, she even had the audacity to accuse me of pressing “add tips” when I tapped my cc. Then she claimed the owner is out on vacation when I demanded to get someone else in charge to void the transaction. Good thing my credit card company will help me get the money back, but be careful if you accidentally stop by this store. Don’t be their next victim.
Atmosphere: 1
Food: 1
Service: 1
My son ordered a BLT with avocado and a Chicken Bacon Ranch footlong. When he got home, we realized that the chicken bacon ranch was fine, but the BLT with avocado was missing the L and T (lettuce and tomato), and I ended up with a bacon avocado sandwich. He was the only customer in the place, and the rep clearly heard him as BLT was written on the wrapper (see photo). This is not the first time they've screwed up our order, but it will be the last time we order from this establishment. I recommend finding a different location.
Food: 1
Service: 1
Bread was not good … Always washroom is not working… why ???
Food: 1
Their bathroom hasn't worked for over a year, also the lettuce looks like it's been stale for days. Nothing fresh and super expensive
The woman had the worst attitude on July 06th at 5:55 pm. She was rude felt like it was her last day at job. Can't imagine how she is still working here
Atmosphere: 1
Food: 2
Service: 1
I made a purchase of 6 dollars and asked for a fork. The lady asks me what it is for and then refuses to give me a fork.
Atmosphere: 1
Food: 2
Service: 1
Staff very rude abd very much abd
Atmosphere: 1
Food: 1
Service: 1
Not too many Subways left but this is the usual one I come too. There's always this one lady working behind the counter with such a bad attitude. Sometimes she says hi but most of the time, she doesn't say a word. It would be nice to get a "hello/hi/ how can I help you?" Terrible customer service. The food is decent.
One of the last times I came, she took a coupon (it was the 6 inch sub for $3.99). The time after that, I walk in, order and I give her another coupon (it was the 6 inch sub with a drink and chips for $8.99). She refused to take that one. She stated they only accept the 6 inch sub for $4 or the footlong for $8, no other coupons. I said I wanted to speak with a manager about it, she said sorry, there's no one available now. I said okay, paid for my food and left.
Today, I come in with my 6 inch sub coupon for $4.99 (they raised the price on the coupon). Before I can even order, she says "sorry we don't take coupons" and I said "you told me last time only the 6 inch" and she said "no sorry, no more coupons, we no longer take any."
I think that's ridiculous. You can't just decide when you want to take and not take coupons. Also, if that's the case, please post these rules on the door or somewhere near the register, so people will know that these allegations are true. This location has been spiraling downhill. I might have to check out the other closest Subway instead of this one.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Terrible service. The lady today 3/2/24 was in menopause mood, simply no emotions. Even forgot my sauce. limited bread selection. I definitely feel for her suffering soul working in SUBWAY. LIKE OTHER REVIEWERS, she is “dead” inside.
Atmosphere: 2
Food: 3
Service: 1
Hi today was my second trip to this location . The Lady who works there in evening time has really bad attitude and on top she denied to cut my sandwiches In 4 PC . When the First time I went there she said no hello or thank you + had straight face through out and today same thing , On top of that she denied to cut my sandwiches . I will never go to this location again . Between last 2 weeks I spend $50 on this location and today they have lost a good customer . Please stay away from this location and save your hard earned money .Thank you .
Atmosphere: 1
Food: 2
Service: 1
New Management. No Coupons. There are not too many subways around but I guess they need to pay all those commercials. Food is still okay, inflations made this fast food expensive. Going to order pizza instead.
Vegetarian options: Veggies Patty has eggs. Not vegan. I am okay with it, but I hope one day they will take that out.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Veggie Patty
I ordered online and picked up.I wish I could share a picture here.Veggies were all good and fresh but I have never see so little meat on a hero in my life! Slices of Turkey and ham are paper thin between 1/16” - 1/32” thick.More like salad on a hero with some meat flavoring ??
Love this
Atmosphere: 5
Food: 5
Service: 5
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