Only ice cream parlor to ever food-poison me. Staff are awful and deeply incompetent. Most of the guests aren't any better. Avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
Sharik B
The ice cream is good. However, I usually get a milkshake with the $25 gift card deal. Unfortunately, you can't use the gift card fully as you can only use one per order.
Atmosphere: 5
Food: 5
Service: 3
Ivy Blum
Your staff is wonderful, but I have to comment on Amanda R., who is exceptional! She is a joyful addition to your staff and is attentive to individuals who have disabilities with respect and friendliness.
Atmosphere: 5
Food: 5
Service: 5
Monica Ro
The service was great but pet peeve was when paying tip screen came on and before even pressing anything it charged $2 to the total. Charged me automatically. I was going to leave a cash tip but oh well. Please update your cash registers. There is too many other ice cream shops in the area.
TreeandTone Gilberti
Rip-Off. you have to be a Hollywood Elite or a rich Democrat to be able to afford this place. Who actually pays this much for an ice cream cone. Carvel or Mister Softee much more affordable for the whole family.
Atmosphere: 1
Food: 1
Service: 1
Olivia Walker
Not bad, the staff could be more professional.
Food: 4
Service: 3
Bryan Tunick
Don’t order from here - they will refuse to give your delivery person the product and you’ll have to cancel your order.
Service: 1
Valentina Salazar
I had the worst experience of my life in this place. They should change their work team. First, I go in the afternoon and no one gave me an issue. Everyone stayed serving a man with a cake. I think one person could do it and yet people arrived. After me and I had a great time there, they were served first than me, I imagine because of my skin color because they even looked at me as a weirdo, I let it go and came back later to ask for a milkshake and the young man was so inattentive and didn't even let me choose. My taste gave me a crappy mint. I didn't say anything. I paid for it and threw it away when it came out in the trash. It's very sad that in this time they have such bad customer service and racism. I won't go back there. What an ugly experience.Hi Michael, I appreciate your apology but the young man who helped me is not bilingual, you can look for your security camera, I was dressed in blue and orange, you can see the treatment for yourself on both occasions.
Zachary
i asked for a scoop of cookie dough scoop of chocolate they fill the cone all the way up with chocolate and a tiny scoop of cookie dough on top they need to learn how to split it evenly there was barely any cookie dough ice cream
Jen Lopez
I was excited to get some haagen-dazs today. And I was deciding what to get but the girl with glasses gave me a nasty attitude when I asked for a sample of a sorbet. Then she flipped the door super hard to get a bit of the sorbet. I am NEVER going back. Wth was that attitude for? Seemed personal, but I don't even live in the area, I don't even know her.
Only ice cream parlor to ever food-poison me. Staff are awful and deeply incompetent. Most of the guests aren't any better. Avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
The ice cream is good. However, I usually get a milkshake with the $25 gift card deal. Unfortunately, you can't use the gift card fully as you can only use one per order.
Atmosphere: 5
Food: 5
Service: 3
Your staff is wonderful, but I have to comment on Amanda R., who is exceptional! She is a joyful addition to your staff and is attentive to individuals who have disabilities with respect and friendliness.
Atmosphere: 5
Food: 5
Service: 5
The service was great but pet peeve was when paying tip screen came on and before even pressing anything it charged $2 to the total. Charged me automatically. I was going to leave a cash tip but oh well. Please update your cash registers. There is too many other ice cream shops in the area.
Rip-Off. you have to be a Hollywood Elite or a rich Democrat to be able to afford this place. Who actually pays this much for an ice cream cone. Carvel or Mister Softee much more affordable for the whole family.
Atmosphere: 1
Food: 1
Service: 1
Not bad, the staff could be more professional.
Food: 4
Service: 3
Don’t order from here - they will refuse to give your delivery person the product and you’ll have to cancel your order.
Service: 1
I had the worst experience of my life in this place. They should change their work team. First, I go in the afternoon and no one gave me an issue. Everyone stayed serving a man with a cake. I think one person could do it and yet people arrived. After me and I had a great time there, they were served first than me, I imagine because of my skin color because they even looked at me as a weirdo, I let it go and came back later to ask for a milkshake and the young man was so inattentive and didn't even let me choose. My taste gave me a crappy mint. I didn't say anything. I paid for it and threw it away when it came out in the trash. It's very sad that in this time they have such bad customer service and racism. I won't go back there. What an ugly experience.Hi Michael, I appreciate your apology but the young man who helped me is not bilingual, you can look for your security camera, I was dressed in blue and orange, you can see the treatment for yourself on both occasions.
i asked for a scoop of cookie dough scoop of chocolate they fill the cone all the way up with chocolate and a tiny scoop of cookie dough on top they need to learn how to split it evenly there was barely any cookie dough ice cream
I was excited to get some haagen-dazs today. And I was deciding what to get but the girl with glasses gave me a nasty attitude when I asked for a sample of a sorbet. Then she flipped the door super hard to get a bit of the sorbet. I am NEVER going back. Wth was that attitude for? Seemed personal, but I don't even live in the area, I don't even know her.
Restaurantji Recommends
The worst service
Stop by last week. Excellent service & delicious ice cream. So happy we finally have a Häagen-Dazs in town!!!
My friend and I would both like to apply at Häagen-Dazs in Mohegan Lake, to apply do we need to fill out a form, call, or go in person. Thank You!
It was strange to see the staff keep weighing/measuring the cups… and barely filling up the cups … is this something new ?
Great ice cream with generous portions
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